ICT Managed Services

Contract notice (2025-06-10)
Object
Scope of the procurement
Title: ICT Managed Services
Short description:
“ICT Managed Services”
Type of contract: Services
Products/services: Technical computer support services 📦
Description
Description of the procurement:
“ICT Managed Services provision”
Additional information:
“none”
Additional products/services: Helpdesk services 📦
Additional products/services: Systems support services 📦
Additional products/services: Network management software services 📦
Additional products/services: Local area network services 📦
Additional products/services: Wide area network services 📦
Additional products/services: Computer audit services 📦
Additional products/services: Hardware selection consultancy services 📦
Additional products/services: Hardware disaster-recovery consultancy services 📦
Additional products/services: Systems and technical consultancy services 📦
Additional products/services: System and support services 📦
Additional products/services: Disaster recovery services 📦
Additional products/services: Helpdesk and support services 📦
Main site or place of performance:
“dublin”
Duration: 8 (YEAR)
The time frame below is expressed in number of years.
Duration
Start date: 2025-10-01 📅
Information about the limits on the number of candidates to be invited
Envisaged minimum number: 3
Maximum number: 4
Title
Lot Identification Number: LOT-0001

Procedure
Type of procedure
Negotiated procedure with prior call for competition ✅
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-07-11 00:00:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Information about negotiation
The contracting authority reserves the right to award the contract on the basis of the initial tenders without conducting negotiations ✅
Information about reduction of the number of solutions or tenders during negotiation or dialogue
Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated ✅
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators ✅
Description
In the case of framework agreements, provide justification for any duration exceeding 4 years:
“The justification for a framework longer than the standard four (4) years, is the complex nature of the services required and the consequent disruption to...”    Show more

Contracting authority
Name and addresses
Name: Clúid Housing Association
National registration number: 212249
Postal address: 159 161 Sheriff Street Upper
Postal code: D01 R8N0
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: dmclelland@cluid.ie 📧
Phone: +353 17072088 📞
URL: https://www.cluid.ie/ 🌏
Address of the buyer profile: https://www.cluid.ie/ 🌏
Type of the contracting authority
Body governed by public law
Main activity
Housing and community amenities
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5866979 🌏
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5866979 🌏

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Review procedure
Precise information on deadline(s) for review procedures:
“Review will be complete as quickly as possible”
Information about electronic workflows
Electronic invoicing will be accepted
Electronic ordering will be used
Electronic payment will be used
Source: OJS 2025/S 111-380375 (2025-06-10)