ICT Managed Services
Cluid Housing Association
ICT Managed Services
DeadlineThe time limit for receipt of tenders was 2025-07-11. The procurement was published on 2025-06-10.
Who? What?- โข Computer audit and testing services โบ Computer audit services
- โข Computer network services โบ Local area network services
- โข Computer network services โบ Wide area network services
- โข Computer support services โบ Technical computer support services
- โข Computer-related management services โบ Network management software services
- โข Hardware consultancy services โบ Hardware disaster-recovery consultancy services
- โข Hardware consultancy services โบ Hardware selection consultancy services
- โข Helpdesk and support services โบ Helpdesk services
- โข Helpdesk and support services โบ Systems support services
- โข Software programming and consultancy services โบ Systems and technical consultancy services
- โข System and support services โบ Disaster recovery services
- โข Aฯฯฮนฮบฮฎ โบ ฮฯฯฮตฮนฮฟฯ ฮคฮฟฮผฮญฮฑฯ ฮฮธฮทฮฝฯฮฝ
- โข Eastern and Midland โบ Dublin
Procurement history
| Date | Document |
|---|---|
| 2025-06-10 | Contract notice |
| 2025-07-09 | Contract notice |
Contract notice (2025-06-10)
Object
Scope of the procurement
Title: ICT Managed Services
Short description: ICT Managed Services
Type of contract: Services
Products/services: Technical computer support services ๐ฆ
Description
Internal identifier:
Estimated value excluding VAT: 8 000 000 EUR ๐ฐ
This procurement is also suitable for small and medium-sized enterprises (SMEs) โ
Description of the procurement: ICT Managed Services provision
Additional information: none
Additional products/services:
Approach to reducing environmental impacts: Other
Social objective promoted: Other
The use of accessibility criteria for persons with disabilities in the technical specifications: Accessibility criteria for persons with disabilities are not included because the procurement is not intended for use by natural persons
Green Procurement Criteria: Other Green Public Procurement criteria
Main site or place of performance: dublin
Country: Ireland ๐ฎ๐ช
Duration: 8 years
Duration
Start date: 2025-10-01 ๐
Information about the limits on the number of candidates to be invited
Envisaged minimum number: 3
Maximum number: 4
Title
Lot Identification Number:
Description
Place of performance: Dublin ๐๏ธ
Procedure
Type of procedure
Negotiated procedure with prior call for competition โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-07-11 00:00:00 ๐
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Information about negotiation
The contracting authority reserves the right to award the contract on the basis of the initial tenders without conducting negotiations โ
Information about reduction of the number of solutions or tenders during negotiation or dialogue
Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated โ
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators โ
Description
In the case of framework agreements, provide justification for any duration exceeding 4 years:
Information about a framework agreement or a dynamic purchasing system
Maximum number of participants: 1
Tendering terms
Tenderers may submit more than one tender
Electronic invoicing: Allowed
Electronic ordering will be used โ
Electronic payment will be used โ
Contracting authority
Name and addresses
Name: Clรบid Housing Association
National registration number:
Postal address: 159 161 Sheriff Street Upper
Postal code: D01 R8N0
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: dmclelland@cluid.ie ๐ง
Phone: +353 17072088 ๐
URL: https://www.cluid.ie/ ๐
Address of the buyer profile: https://www.cluid.ie/ ๐
Type of the contracting authority
Body governed by public law
Main activity
Housing and community amenities
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5866979 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5866979 ๐
There is a maximum number of candidates to be invited for the second stage of the procedure โ
The criteria will be used to select the candidates to be invited for the second stage of the procedure โ
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Review procedure
Precise information on deadline(s) for review procedures: Review will be complete as quickly as possible
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2025/S 111-380375 (2025-06-10)
Object
Scope of the procurement
Title: ICT Managed Services
Short description: ICT Managed Services
Type of contract: Services
Products/services: Technical computer support services ๐ฆ
Description
Internal identifier:
none
Estimated value excluding VAT: 8 000 000 EUR ๐ฐ
This procurement is also suitable for small and medium-sized enterprises (SMEs) โ
Description of the procurement: ICT Managed Services provision
Additional information: none
Additional products/services:
+ 9 more
Helpdesk services
๐ฆ
Social objective promoted: Other
The use of accessibility criteria for persons with disabilities in the technical specifications: Accessibility criteria for persons with disabilities are not included because the procurement is not intended for use by natural persons
Green Procurement Criteria: Other Green Public Procurement criteria
Main site or place of performance: dublin
Country: Ireland ๐ฎ๐ช
Duration: 8 years
Duration
Start date: 2025-10-01 ๐
Information about the limits on the number of candidates to be invited
Envisaged minimum number: 3
Maximum number: 4
Title
Lot Identification Number:
LOT-0001
Description
Place of performance: Dublin ๐๏ธ
Procedure
Type of procedure
Negotiated procedure with prior call for competition โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-07-11 00:00:00 ๐
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Information about negotiation
The contracting authority reserves the right to award the contract on the basis of the initial tenders without conducting negotiations โ
Information about reduction of the number of solutions or tenders during negotiation or dialogue
Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated โ
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators โ
Description
In the case of framework agreements, provide justification for any duration exceeding 4 years:
The justification for a framework longer than the standard four (4) years, is the complex nature of the services required and the consequent disruption to the day-to- day operations of the Contracting Authority in acquiring and implementing any new functionality envisaged under the framework.
Show more
Maximum number of participants: 1
Tendering terms
Tenderers may submit more than one tender
Electronic invoicing: Allowed
Electronic ordering will be used โ
Electronic payment will be used โ
Contracting authority
Name and addresses
Name: Clรบid Housing Association
National registration number:
212249
Postal address: 159 161 Sheriff Street Upper
Postal code: D01 R8N0
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: dmclelland@cluid.ie ๐ง
Phone: +353 17072088 ๐
URL: https://www.cluid.ie/ ๐
Address of the buyer profile: https://www.cluid.ie/ ๐
Type of the contracting authority
Body governed by public law
Main activity
Housing and community amenities
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5866979 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5866979 ๐
There is a maximum number of candidates to be invited for the second stage of the procedure โ
The criteria will be used to select the candidates to be invited for the second stage of the procedure โ
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Review procedure
Precise information on deadline(s) for review procedures: Review will be complete as quickly as possible
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2025/S 111-380375 (2025-06-10)
Contract notice (2025-07-09)
Object
Description
Internal identifier:
Estimated value excluding VAT: 8 000 000 EUR ๐ฐ
Description of the procurement: ICT Managed Services
Procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-07-11 23:45:00 ๐
Changes
Other additional information
The tender response time has been changed to 23:45 on Friday 11th July 2025
Main reason for change: Information updated
Information about modifications
Version of the previous notice to be changed: 90827123-f2ff-4457-9f58-f0fe506af3ea-01
Source: OJS 2025/S 130-451074 (2025-07-09)
Object
Description
Internal identifier:
0
Estimated value excluding VAT: 8 000 000 EUR ๐ฐ
Description of the procurement: ICT Managed Services
Procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-07-11 23:45:00 ๐
Changes
Other additional information
The tender response time has been changed to 23:45 on Friday 11th July 2025
Main reason for change: Information updated
Information about modifications
Version of the previous notice to be changed: 90827123-f2ff-4457-9f58-f0fe506af3ea-01
Source: OJS 2025/S 130-451074 (2025-07-09)
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