Framework Agreement for the Provision of Skills in Relation to Microsoft
University College Dublin ( UCD )
The Contracting Authority is to create a multi-supplier Framework to provide services and support for the various Microsoft cloud services.
DeadlineThe time limit for receipt of tenders was 2025-11-27. The procurement was published on 2025-10-22.
Who? What?- โข Repair and maintenance services of personal computers โบ Support services of personal computers
- โข Helpdesk and support services โบ Systems support services
- โข Software-related services โบ Software support services
- โข Computer support and consultancy services โบ Computer support services
- โข Aฯฯฮนฮบฮฎ โบ ฮฯฯฮตฮนฮฟฯ ฮคฮฟฮผฮญฮฑฯ ฮฮธฮทฮฝฯฮฝ
- โข Eastern and Midland โบ Dublin
Procurement history
| Date | Document |
|---|---|
| 2025-10-22 | Contract notice |
Contract notice (2025-10-22)
Object
Scope of the procurement
Title: Framework Agreement for the Provision of Skills in Relation to Microsoft
Reference number: UCDOPP5543
Short description:
โThe Contracting Authority is to create a multi-supplier Framework to provide services and support for the various Microsoft cloud services.โ
Type of contract: Services
Products/services: Support services of personal computers ๐ฆ
Estimated value excluding VAT: 6 000 000 EUR ๐ฐ
Description
Internal identifier: UCDOPP5543
Estimated value excluding VAT: 6 000 000 EUR ๐ฐ
Description of the procurement:
โThe Contracting Authority is to create a multi-supplier Framework to provide services and support for the various Microsoft cloud services.โ
Type of contract: Services
Products/services: Support services of personal computers ๐ฆ
Additional products/services: IT services: consulting, software development, Internet and support ๐ฆ
Computer support services ๐ฆ
Computer support and consultancy services ๐ฆ
Systems support services ๐ฆ
Software support services ๐ฆ
Country: Ireland ๐ฎ๐ช
Place of performance: Dublin ๐๏ธ
Duration: 60 (MONTH)
The time frame below is expressed in number of months.
Title
Lot Identification Number: LOT-0001
Scope of the procurement
Additional products/services: IT services: consulting, software development, Internet and support ๐ฆ
Computer support services ๐ฆ
Computer support and consultancy services ๐ฆ
Systems support services ๐ฆ
Software support services ๐ฆ
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-11-27 12:00:00 ๐
Conditions for opening of tenders: 2025-11-27 12:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6838090
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 6
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators โ
Description
In the case of framework agreements, provide justification for any duration exceeding 4 years:
โOverall project requirementโ
Information about a framework agreement or a dynamic purchasing system
Maximum number of participants: 12
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-11-27 12:30:00 ๐
Place:
โhttps://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6838090โ
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Electronic invoicing: Required
Electronic ordering will be used โ
Electronic payment will be used โ
Deadline for requesting additional information: 2025-11-14 17:00:00 ๐
Contracting authority
Name and addresses
Name: University College Dublin ( UCD )
National registration number: CHY152
Postal address: Belfield, Dublin 4
Postal code: D04 V1W8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: procurement@ucd.ie ๐ง
Phone: 0035317164990 ๐
URL: https://www.ucd.ie ๐
Address of the buyer profile: https://www.ucd.ie ๐
Type of the contracting authority
Body governed by public law
Main activity
Education
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=6838090 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=6838090 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Information about electronic workflows
Electronic invoicing will be accepted
Electronic ordering will be used
Electronic payment will be used
Source: OJS 2025/S 205-703925 (2025-10-22)
Object
Scope of the procurement
Title: Framework Agreement for the Provision of Skills in Relation to Microsoft
Reference number: UCDOPP5543
Short description:
โThe Contracting Authority is to create a multi-supplier Framework to provide services and support for the various Microsoft cloud services.โ
Type of contract: Services
Products/services: Support services of personal computers ๐ฆ
Estimated value excluding VAT: 6 000 000 EUR ๐ฐ
Description
Internal identifier: UCDOPP5543
Estimated value excluding VAT: 6 000 000 EUR ๐ฐ
Description of the procurement:
โThe Contracting Authority is to create a multi-supplier Framework to provide services and support for the various Microsoft cloud services.โ
Type of contract: Services
Products/services: Support services of personal computers ๐ฆ
Additional products/services: IT services: consulting, software development, Internet and support ๐ฆ
Computer support services ๐ฆ
Computer support and consultancy services ๐ฆ
Systems support services ๐ฆ
Software support services ๐ฆ
Country: Ireland ๐ฎ๐ช
Place of performance: Dublin ๐๏ธ
Duration: 60 (MONTH)
The time frame below is expressed in number of months.
Title
Lot Identification Number: LOT-0001
Scope of the procurement
Additional products/services: IT services: consulting, software development, Internet and support ๐ฆ
Computer support services ๐ฆ
Computer support and consultancy services ๐ฆ
Systems support services ๐ฆ
Software support services ๐ฆ
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-11-27 12:00:00 ๐
Conditions for opening of tenders: 2025-11-27 12:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6838090
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 6
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators โ
Description
In the case of framework agreements, provide justification for any duration exceeding 4 years:
โOverall project requirementโ
Information about a framework agreement or a dynamic purchasing system
Maximum number of participants: 12
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-11-27 12:30:00 ๐
Place:
โhttps://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6838090โ
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Electronic invoicing: Required
Electronic ordering will be used โ
Electronic payment will be used โ
Deadline for requesting additional information: 2025-11-14 17:00:00 ๐
Contracting authority
Name and addresses
Name: University College Dublin ( UCD )
National registration number: CHY152
Postal address: Belfield, Dublin 4
Postal code: D04 V1W8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: procurement@ucd.ie ๐ง
Phone: 0035317164990 ๐
URL: https://www.ucd.ie ๐
Address of the buyer profile: https://www.ucd.ie ๐
Type of the contracting authority
Body governed by public law
Main activity
Education
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=6838090 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=6838090 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Information about electronic workflows
Electronic invoicing will be accepted
Electronic ordering will be used
Electronic payment will be used
Source: OJS 2025/S 205-703925 (2025-10-22)
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