Augmented ICT Operations and Infrastructure services

Contract notice (2025-06-04)
Object
Scope of the procurement
Title: Augmented ICT Operations and Infrastructure services
Short description:
“Augmented ICT Operations and Infrastructure services”
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support 📦
Description
Description of the procurement:
“Augmented ICT Operations and Infrastructure services”
Additional products/services: Technical computer support services 📦
Additional products/services: Computer network services 📦
Additional products/services: Local area network services 📦
Additional products/services: Wide area network services 📦
Additional products/services: Computer back-up services 📦
Additional products/services: System and support services 📦
Additional products/services: Disaster recovery services 📦
Additional products/services: Helpdesk and support services 📦
Additional products/services: Helpdesk services 📦
Additional products/services: Systems support services 📦
Additional products/services: Software-related services 📦
Additional products/services: Software support services 📦
Additional products/services: Computer-related management services 📦
Additional products/services: Computer support services 📦
Duration
Start date: 2026-01-01 📅
End date: 2030-12-31 📅
Title
Lot Identification Number: LOT-0001

Procedure
Type of procedure
Open procedure ✅
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-07-25 15:00:00 📅
Conditions for opening of tenders: 2025-07-25 15:30:00 📅
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5826457
Languages in which tenders or requests to participate may be submitted: English 🗣️
Minimum time frame during which the tenderer must maintain the tender: 180
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators ✅

Contracting authority
Name and addresses
Name: The Courts Service
National registration number: 9596511I
Postal address: Phoenix House, 15 - 24 Phoenix Street North
Postal code: D07F95Y
Postal town: Dublin 7
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: ictsharedservices@courts.ie 📧
Phone: 353 1 8886000 📞
URL: www.courts.ie 🌏
Address of the buyer profile: www.courts.ie 🌏
Type of the contracting authority
Body governed by public law
Main activity
Public order and safety
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5826457 🌏
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5826457 🌏

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Information about electronic workflows
Electronic invoicing will be accepted
Electronic ordering will be used
Electronic payment will be used
Source: OJS 2025/S 108-365683 (2025-06-04)