RFT for the provision of a Queue Management System in the Department of Social Protection

Contract notice (2022-08-15)
Contracting authority
Name and addresses
Name: Department of Social Protection
National registration number: N/a
Postal address: College Road
Postal town: Sligo
Postal code: Ie
Country: Ireland 🇮🇪
Contact person: Edel Mulvihill
Phone: +353 10000 📞
E-mail: edel.mulvihill@welfare.ie 📧
Region: Éire/Ireland 🏙️
URL: https://www.gov.ie/en/organisation/department-of-employment-affairs-and-social-protection/ 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/349 🌏
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=221144&B=ETENDERS_SIMPLE 🌏
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=221144&B=ETENDERS_SIMPLE 🌏

Object
Scope of the procurement
Title:
“RFT for the provision of a Queue Management System in the Department of Social Protection”
Products/services: Office-support services 📦
Short description:
“The supply, delivery, installation, commissioning and maintenance of a Queue Management System to the Department of Social Protection.”
Estimated value excluding VAT: EUR 1 350 000 💰

1️⃣
Additional products/services: Maintenance and repair of information technology equipment 📦
Additional products/services: Maintenance and repair of ticket-issuing machinery 📦
Additional products/services: Miscellaneous repair and maintenance services 📦
Additional products/services: Software-related services 📦
Additional products/services: Customer services 📦
Additional products/services: Accommodation and office services 📦
Place of performance: Éire/Ireland 🏙️
Description of the procurement:
“The supply, delivery, installation, commissioning and maintenance of a Queue Management System to the Department of Social Protection.”
Award criteria
Quality criterion (name): Quality of Proposal
Quality criterion (weighting): 400
Price (weighting): 600
Scope of the procurement
Estimated total value excluding VAT: EUR 1 350 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 36
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal ✅
Description
Description of renewals:
“The Contracting Authority reserves the right to extend the Term for a period or periods of up to twelve (12) months with a maximum of two (2) such...”    Show more

Legal, economic, financial and technical information
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents

Procedure
Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2022-09-23 17:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 6
Conditions for opening of tenders: 2022-09-23 17:00 📅

Complementary information
Review body
Name: High Court
Postal address: Inns Quay
Postal town: Dublin
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
Source: OJS 2022/S 159-453895 (2022-08-15)