Provision of an ICT Managed Service

Grangegorman Development Agency

The Grangegorman Development Agency (GDA/the Agency) is seeking a turnkey solution for the provision of a managed IT support service. The service will manage data on servers either in-house or in the cloud, to enable document sharing, printing, storage, backup and recovery, and a secure ICT infrastructure for the Agencyโ€™s Data. The Agency operates in Microsoft 365 and is seeking a service provider for IT infrastructure, support, consultancy and training for hardware and software.

Deadline
The time limit for receipt of tenders was 2021-07-12. The procurement was published on 2021-06-11.

Who?

What?

Where?

Procurement history
Date Document
2021-06-11 Contract notice
Contract notice (2021-06-11)
Contracting authority
Name and addresses
Name: Grangegorman Development Agency
National registration number: 9656739V
Postal address: Grangegorman Lower
Postal town: Dublin 7, D07 XT95
Postal code: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Contact person: Gerry Dee
Phone: +353 14024140 ๐Ÿ“ž
E-mail: gerry.dee@ggda.ie ๐Ÿ“ง
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
URL: http://www.ggda.ie ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/564 ๐ŸŒ
Information about joint procurement
The contract is awarded by a central purchasing body
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=190431&B=ETENDERS_SIMPLE ๐ŸŒ
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=190431&B=ETENDERS_SIMPLE ๐ŸŒ

Object
Scope of the procurement
Title: Provision of an ICT Managed Service
Products/services: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Short description:
โ€œThe Grangegorman Development Agency (GDA/the Agency) is seeking a turnkey solution for the provision of a managed IT support service. The service will...โ€    Show more
Estimated value excluding VAT: EUR 850 000 ๐Ÿ’ฐ

1๏ธโƒฃ
Additional products/services: Hardware disaster-recovery consultancy services ๐Ÿ“ฆ
Additional products/services: Information technology requirements review services ๐Ÿ“ฆ
Additional products/services: Disaster recovery services ๐Ÿ“ฆ
Additional products/services: Helpdesk and support services ๐Ÿ“ฆ
Additional products/services: Helpdesk services ๐Ÿ“ฆ
Additional products/services: Systems support services ๐Ÿ“ฆ
Additional products/services: Software support services ๐Ÿ“ฆ
Additional products/services: Software maintenance and repair services ๐Ÿ“ฆ
Additional products/services: Software supply services ๐Ÿ“ฆ
Additional products/services: Data network support services ๐Ÿ“ฆ
Additional products/services: Data network management services ๐Ÿ“ฆ
Additional products/services: Internet services ๐Ÿ“ฆ
Additional products/services: Computer-related services ๐Ÿ“ฆ
Additional products/services: Computer-related professional services ๐Ÿ“ฆ
Additional products/services: Computer support services ๐Ÿ“ฆ
Additional products/services: Computer network services ๐Ÿ“ฆ
Additional products/services: Computer back-up services ๐Ÿ“ฆ
Place of performance: ร‰ire/Ireland ๐Ÿ™๏ธ
Main site or place of performance: Grangegorman Development Agency.
Description of the procurement:
โ€œThe Grangegorman Development Agency (GDA/the Agency) is seeking a turn-key solution for the provision of a managed IT support service. The Service will...โ€    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 850 000 ๐Ÿ’ฐ
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 48

Legal, economic, financial and technical information
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents

Procedure
Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2021-07-12 15:00 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 6
Conditions for opening of tenders: 2021-07-12 15:00 ๐Ÿ“…
Conditions for opening of tenders (place): Grangegorman Development Agency, Dublin

Complementary information
Review body
Name: Grangegorman Development Agency
Postal address: 191 North Circular Road
Postal town: Dublin 7
Postal code: D07 EWV4
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: gerry.dee@ggda.ie ๐Ÿ“ง
Source: OJS 2021/S 115-302315 (2021-06-11)