ICT Managed Services
Competition and Consumer Protection Commission (CCPC)
The CCPC wishes to appoint an experienced ICT managed services provider who can provide technical support and expertise to manage the CCPCโs ICT infrastructure, systems and services.
DeadlineThe time limit for receipt of tenders was 2021-09-07. The procurement was published on 2021-07-30.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
Who? What?- โข Helpdesk and support services โบ Helpdesk services
- โข Helpdesk and support services โบ Systems support services
- โข Information systems or technology strategic review and planning services โบ Information technology services
- โข Eastern and Midland โบ Dublin
Procurement history
| Date | Document |
|---|---|
| 2021-07-30 | Contract notice |
| 2021-08-27 | Additional information |
| 2021-10-27 | Contract award notice |
Contract notice (2021-07-30)
Object
Scope of the procurement
Title: Helpdesk and support services
Short description:
Original language: English ๐ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Helpdesk and support services ๐ฆ
Additional CPV: IT services: consulting, software development, Internet and support ๐ฆ
Place of performance
NUTS region: Dublin ๐๏ธ
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland ๐ฎ๐ช
Awarding authority type: Body governed by public law
Awarding authority name: Competition and Consumer Protection Commission (CCPC)
Postal address: Bloom House, Railway Street
Postal code: Co.Dublin
Postal town: Dublin 1
Contact
Internet address: http://www.ccpc.ie ๐
E-mail: margaretzdun@ccpc.ie ๐ง
Phone: +353 14025568 ๐
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=194672&B=ETENDERS_SIMPLE ๐
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=194672&B=ETENDERS_SIMPLE ๐
Reference
Dates
Date dispatched: 2021-07-30 ๐
Submission deadline: 2021-09-07 ๐
Publication date: 2021-08-04 ๐
Identifiers
Notice number: 2021/S 149-397076
OJ-S issue: 149
Object
Scope of the procurement
Estimated total value: 800 000 EUR ๐ฐ
Estimated value excluding VAT: 800 000 EUR ๐ฐ
Duration: 24 months
Description of renewals: 2 X 12 months extensions possible
Place of performance
Main site or place of performance: Dublin
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: Please refer to the procurement documents attached
Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Tender opening date: 2021-09-07 ๐
Tender opening time: 12:00
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Margaret Zdun
Internet address: www.ccpc.ie ๐
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/110732 ๐
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=194672&B=ETENDERS_SIMPLE ๐
Complementary information
Review body
Name: High Court
Postal town: Dublin
Country: Ireland ๐ฎ๐ช
Source: OJS 2021/S 149-397076 (2021-07-30)
Object
Scope of the procurement
Title: Helpdesk and support services
Short description:
The CCPC wishes to appoint an experienced ICT managed services provider who can provide technical support and expertise to manage the CCPCโs ICT infrastructure, systems and services.
Notice metadata
Original language: English ๐ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Helpdesk and support services ๐ฆ
Additional CPV: IT services: consulting, software development, Internet and support ๐ฆ
Place of performance
NUTS region: Dublin ๐๏ธ
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland ๐ฎ๐ช
Awarding authority type: Body governed by public law
Awarding authority name: Competition and Consumer Protection Commission (CCPC)
Postal address: Bloom House, Railway Street
Postal code: Co.Dublin
Postal town: Dublin 1
Contact
Internet address: http://www.ccpc.ie ๐
E-mail: margaretzdun@ccpc.ie ๐ง
Phone: +353 14025568 ๐
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=194672&B=ETENDERS_SIMPLE ๐
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=194672&B=ETENDERS_SIMPLE ๐
Reference
Dates
Date dispatched: 2021-07-30 ๐
Submission deadline: 2021-09-07 ๐
Publication date: 2021-08-04 ๐
Identifiers
Notice number: 2021/S 149-397076
OJ-S issue: 149
Object
Scope of the procurement
Estimated total value: 800 000 EUR ๐ฐ
Estimated value excluding VAT: 800 000 EUR ๐ฐ
Duration: 24 months
Description of renewals: 2 X 12 months extensions possible
Place of performance
Main site or place of performance: Dublin
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: Please refer to the procurement documents attached
Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Tender opening date: 2021-09-07 ๐
Tender opening time: 12:00
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Margaret Zdun
Internet address: www.ccpc.ie ๐
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/110732 ๐
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=194672&B=ETENDERS_SIMPLE ๐
Complementary information
Review body
Name: High Court
Postal town: Dublin
Country: Ireland ๐ฎ๐ช
Source: OJS 2021/S 149-397076 (2021-07-30)
Additional information (2021-08-27)
Object
Notice metadata
Document type: Additional information
Common procurement vocabulary (CPV)
Code: Helpdesk services ๐ฆ
Reference
Dates
Date dispatched: 2021-08-27 ๐
Submission deadline: 2021-09-14 ๐
Publication date: 2021-09-01 ๐
Identifiers
Notice number: 2021/S 169-442837
Refers to notice: 2021/S 149-397076
OJ-S issue: 169
Additional information
Deadline changed to 12:00 on 14/09/2021
Source: OJS 2021/S 169-442837 (2021-08-27)
Object
Notice metadata
Document type: Additional information
Common procurement vocabulary (CPV)
Code: Helpdesk services ๐ฆ
Reference
Dates
Date dispatched: 2021-08-27 ๐
Submission deadline: 2021-09-14 ๐
Publication date: 2021-09-01 ๐
Identifiers
Notice number: 2021/S 169-442837
Refers to notice: 2021/S 149-397076
OJ-S issue: 169
Additional information
Deadline changed to 12:00 on 14/09/2021
Source: OJS 2021/S 169-442837 (2021-08-27)
Contract award notice (2021-10-27)
Object
Scope of the procurement
Reference number: TED 2021/S 169-442837
Total value of the procurement: 800 000 EUR ๐ฐ
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Reference
Dates
Date dispatched: 2021-10-27 ๐
Publication date: 2021-10-29 ๐
Identifiers
Notice number: 2021/S 211-555630
OJ-S issue: 211
Procedure
Award criteria
Quality criterion (name): Ability to deliver requested services
Quality criterion (weighting): 300
Quality criterion (name): Quality of the proposed service desk to meet the requirements and add value
Contract Management
Quality criterion (weighting): 100
Cost criterion (name): Cost
Cost criterion (weighting): 300
Award of contract
Date of contract conclusion: 2021-10-25 ๐
Name: Unity Technology Solutions
Postal address: 8 Richview Office Park
Postal town: Dublin
Postal code: D14
Country: Ireland ๐ฎ๐ช
Dublin ๐๏ธ
Total value of the procurement: 800 000 EUR ๐ฐ
Information about tenders
Number of tenders received: 8
Source: OJS 2021/S 211-555630 (2021-10-27)
Object
Scope of the procurement
Reference number: TED 2021/S 169-442837
Total value of the procurement: 800 000 EUR ๐ฐ
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Reference
Dates
Date dispatched: 2021-10-27 ๐
Publication date: 2021-10-29 ๐
Identifiers
Notice number: 2021/S 211-555630
OJ-S issue: 211
Procedure
Award criteria
Quality criterion (name): Ability to deliver requested services
Quality criterion (weighting): 300
Quality criterion (name): Quality of the proposed service desk to meet the requirements and add value
Contract Management
Quality criterion (weighting): 100
Cost criterion (name): Cost
Cost criterion (weighting): 300
Award of contract
Date of contract conclusion: 2021-10-25 ๐
Name: Unity Technology Solutions
Postal address: 8 Richview Office Park
Postal town: Dublin
Postal code: D14
Country: Ireland ๐ฎ๐ช
Dublin ๐๏ธ
Total value of the procurement: 800 000 EUR ๐ฐ
Information about tenders
Number of tenders received: 8
Source: OJS 2021/S 211-555630 (2021-10-27)
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