ICT-390 - Provision of Service desk and desk side Managed Services

Contract notice (2021-08-05)
Contracting authority
Name and addresses
Name: Health Information and Quality Authority (HIQA)
National registration number: N/a
Postal address: Unit 1301
Postal town: Mahon
Postal code: CityGate
Country: Ireland 🇮🇪
Contact person: Niamh O'Connor
Phone: +353 212409300 📞
E-mail: noconnor@hiqa.ie 📧
Region: Éire/Ireland 🏙️
URL: www.hiqa.ie 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/483 🌏
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=195007&B=ETENDERS_SIMPLE 🌏
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=195007&B=ETENDERS_SIMPLE 🌏

Object
Scope of the procurement
Title: ICT-390 - Provision of Service desk and desk side Managed Services ICT-390
Products/services: Helpdesk and support services 📦
Short description: Provision of Service desk and desk side Managed Services
Estimated value excluding VAT: EUR 3 500 000 💰

1️⃣
Additional products/services: Helpdesk services 📦
Place of performance: Éire/Ireland 🏙️
Main site or place of performance: Ireland
Description of the procurement: Provision of Service desk and desk side Managed Services
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 3 500 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 36
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal ✅
Description
Description of renewals:
“The Contracting Authority reserves the right to extend the Term for a period or periods of up to 12 months with a maximum of 2 such extensions on the same...”    Show more

Legal, economic, financial and technical information
Conditions for participation
List and brief description of conditions: as per documents attached.
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Conditions related to the contract
Contract performance conditions: as per documents attached.

Procedure
Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2021-09-09 15:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender must be valid until: 2022-03-09 📅
Conditions for opening of tenders: 2021-09-09 15:00 📅
Conditions for opening of tenders (place): eTenders
Conditions for opening of tenders (Information about authorised persons and opening procedure): Authorised HIQA staff

Complementary information
Review body
Name: Central Office of the High Court
Postal address: Ground Floor (East Wing), Four Courts, Inns quay
Postal town: Dublin
Country: Ireland 🇮🇪
Phone: +353 18886458 📞
E-mail: highcourtcentraloffice@courts.ie 📧
URL: https://www.courts.ie/content/central-office-high-court 🌏
Review procedure
Precise information on deadline(s) for review procedures:
“This tender is covered by the application of the remedies directive and the relevant standstill period applicable.”
Source: OJS 2021/S 153-407284 (2021-08-05)