The National Shared Services Office is seeking Tender Responses for the Provision of a Managed Service and Helpdesk Facility for the PeopleSoft HRMS and CRM Solutions
The National Shared Services Office (NSSO) invites tenders for the provision of a managed service and help-desk function in relation to supporting the existing PeopleSoft HRMS and PeopleSoft CRM solutions. These applications have been deployed and are currently operational in the NSSO. In addition, the successful tenderer is required to maintain the PeopleSoft HRMS and CRM solutions to appropriate versions and to support the requirements of the entire civil service client base.
Deadline
The time limit for receipt of tenders was 2020-08-19.
The procurement was published on 2020-07-14.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title:
“The National Shared Services Office is seeking Tender Responses for the Provision of a Managed Service and Helpdesk Facility for the PeopleSoft HRMS and CRM...”
Title
The National Shared Services Office is seeking Tender Responses for the Provision of a Managed Service and Helpdesk Facility for the PeopleSoft HRMS and CRM Solutions
Managed Service Provider
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Products/services: Computer-related services📦
Short description:
“The National Shared Services Office (NSSO) invites tenders for the provision of a managed service and help-desk function in relation to supporting the...”
Short description
The National Shared Services Office (NSSO) invites tenders for the provision of a managed service and help-desk function in relation to supporting the existing PeopleSoft HRMS and PeopleSoft CRM solutions. These applications have been deployed and are currently operational in the NSSO. In addition, the successful tenderer is required to maintain the PeopleSoft HRMS and CRM solutions to appropriate versions and to support the requirements of the entire civil service client base.
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Estimated value excluding VAT: EUR 7 000 000 💰
The National Shared Services Office (NSSO) invites tenders for the provision of a managed service and help-desk function in relation to supporting the existing PeopleSoft HRMS and PeopleSoft CRM solutions. These applications have been deployed and are currently operational in the NSSO. In addition, the successful tenderer is required to maintain the PeopleSoft HRMS and CRM solutions to appropriate versions and to support the requirements of the entire Civil Service Client base.
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 7 000 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 24
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal ✅ Description
Description of renewals: Option to renew for 12 months with three such extensions permitted.
Additional information:
“The National Shared Services Office is seeking tender responses for the provision of a managed service and helpdesk facility for the PeopleSoft HRMS and CRM...”
Additional information
The National Shared Services Office is seeking tender responses for the provision of a managed service and helpdesk facility for the PeopleSoft HRMS and CRM Solutions.
Legal, economic, financial and technical information Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Procedure Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2020-08-19
12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Conditions for opening of tenders: 2020-08-19
12:00 📅
Complementary information Review body
Name: National Shared Services Office
Postal address: Trinity Point, 10-11 South Leinster Street
Postal town: Dublin 2
Postal code: D02 EF85
Country: Ireland 🇮🇪
Source: OJS 2020/S 136-334947 (2020-07-14)
Contract award notice (2020-10-14) Object Scope of the procurement
Short description:
“The National Shared Services Office (NSSO) invites tenders for the provision of a managed service and help-desk function in relation to supporting the...”
Short description
The National Shared Services Office (NSSO) invites tenders for the provision of a managed service and help-desk function in relation to supporting the existing PeopleSoft HRMS and PeopleSoft CRM solutions. These applications have been deployed and are currently operational in the NSSO. In addition, the successful tenderer is required to maintain the PeopleSoft HRMS and CRM solutions to appropriate versions, and to support the requirements of the entire civil service client base.
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Total value of the procurement (excluding VAT): EUR 7 000 000 💰
Description
Description of the procurement:
“The National Shared Services Office (NSSO) invites tenders for the provision of a managed service and help-desk function in relation to supporting the...”
Description of the procurement
The National Shared Services Office (NSSO) invites tenders for the provision of a managed service and help-desk function in relation to supporting the existing PeopleSoft HRMS and PeopleSoft CRM solutions. These applications have been deployed and are currently operational in the NSSO. In addition, the successful tenderer is required to maintain the PeopleSoft HRMS and CRM solutions to appropriate versions, and to support the requirements of the entire civil service client base
Show more Award criteria
Quality criterion (name): Approach to the provision of the managed services and service methodology
Quality criterion (weighting): 250
Quality criterion (name):
“Proposal for extending the functionality of current PeopleSoft HRMS and CRM solutions”
Quality criterion (weighting): 150
Quality criterion (name):
“Quality, relevant experience, technical skillset and availability of resources of proposed team”
Quality criterion (name): Contract management approach
Price (weighting): 300
Description
Additional information:
“The National Shared Services Office is seeking tender responses for the provision of a managed service and Helpdesk Facility for the PeopleSoft HRMS and CRM...”
Additional information
The National Shared Services Office is seeking tender responses for the provision of a managed service and Helpdesk Facility for the PeopleSoft HRMS and CRM Solutions.
Procedure Administrative information
Previous publication concerning this procedure: 2020/S 136-334947
Award of contract
1️⃣
Contract Number: 1
Title:
“The National Shared Services Office is seeking Tender Responses for the Provision of a Managed Service and Helpdesk Facility for the PeopleSoft HRMS and CRM...”
Title
The National Shared Services Office is seeking Tender Responses for the Provision of a Managed Service and Helpdesk Facility for the PeopleSoft HRMS and CRM Solutions
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Date of conclusion of the contract: 2020-10-06 📅
Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 1
Number of tenders received from tenderers from non-EU Member States: 1
Number of tenders received by electronic means: 3
Name and address of the contractor
Name: BearingPoint Ireland
National registration number: IE 9761673F
Postal address: Montague House, Adelaide Road
Postal town: Dublin 2
Country: Ireland 🇮🇪
Phone: +353 14181176📞
E-mail: andrew.montgomery@bearingpoint.com📧
Fax: +353 14181500 📠
Region: Éire/Ireland🏙️
URL: http://www.bearingpoint.com🌏
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 7 000 000 💰
Total value of the contract/lot: EUR 7 000 000 💰
Source: OJS 2020/S 203-494030 (2020-10-14)