Tender for the establishment of a Framework Agreement for the Provision of Managed IT Infrastructure Support Services including Network Management and Security Services
The Courts Service of Ireland invites tenders to this request for tenders (‘RFT’) from economic operators (‘Tenderers’) for the provision of the services as described in Appendix 1 to this RFT.
In summary, the services comprise the provision of managed IT infrastructure support services including network management and security services. The Courts Service requires the successful tenderer to provide a service desk that will assume full responsibility for the diagnosis and resolution of all support issues arising in relation to all hardware, software, network management and security.
In addition to the core managed IT infrastructure support services the Courts Service may also require additional IT infrastructure project support services and related IT services on a project basis.
Deadline
The time limit for receipt of tenders was 2020-07-31.
The procurement was published on 2020-06-18.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title:
“Tender for the establishment of a Framework Agreement for the Provision of Managed IT Infrastructure Support Services including Network Management and...”
Title
Tender for the establishment of a Framework Agreement for the Provision of Managed IT Infrastructure Support Services including Network Management and Security Services
The Courts Service of Ireland invites tenders to this request for tenders (‘RFT’) from economic operators (‘Tenderers’) for the provision of the services as described in Appendix 1 to this RFT.
In summary, the services comprise the provision of managed IT infrastructure support services including network management and security services. The Courts Service requires the successful tenderer to provide a service desk that will assume full responsibility for the diagnosis and resolution of all support issues arising in relation to all hardware, software, network management and security.
In addition to the core managed IT infrastructure support services the Courts Service may also require additional IT infrastructure project support services and related IT services on a project basis.
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Estimated value excluding VAT: EUR 15 600 000 💰
The Courts Service of Ireland invites tenders to this request for tenders (‘RFT’) from economic operators (‘Tenderers’) for the provision of the services as described in Appendix 1 to this RFT.
In summary, the services comprise the provision of managed IT infrastructure support services including network management and security services. The Courts Service requires the successful tenderer to provide a service desk that will assume full responsibility for the diagnosis and resolution of all support issues arising in relation to all hardware, software, network management and security.
In addition to the core managed IT infrastructure support services the Courts Service may also require additional IT infrastructure project support services and related IT services on a project basis.
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 15 600 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 36
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal ✅ Description
Description of renewals: The framework agreement is subject to renewal by public tender on expiration.
Legal, economic, financial and technical information Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Procedure Type of procedure
Open procedure
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators
Description
Envisaged maximum number of participants to the framework agreement: 3
Administrative information
Previous publication concerning this procedure: 2019/S 059-136498
Time limit for receipt of tenders or requests to participate: 2020-07-31
15:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender must be valid until: 2021-02-28 📅
Conditions for opening of tenders: 2020-07-31
15:00 📅
Complementary information Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
Review body
Name: The High Court of Ireland
Postal address: Inns Quay
Postal town: Dublin 7
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie📧
Source: OJS 2020/S 120-292154 (2020-06-18)
Contract award notice (2021-03-02) Contracting authority Name and addresses
Postal address: Phoenix House, 15/24 Phoenix St. No
Object Scope of the procurement
Title:
“Tender for the Establishment of a Framework Agreement for the Provision of Managed IT Infrastructure Support Services including Network Management and...”
Title
Tender for the Establishment of a Framework Agreement for the Provision of Managed IT Infrastructure Support Services including Network Management and Security Services
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Short description:
“The Courts Service of Ireland invites tenders to this request for tenders (‘RFT’) from economic operators (‘Tenderers’) for the provision of the services as...”
Short description
The Courts Service of Ireland invites tenders to this request for tenders (‘RFT’) from economic operators (‘Tenderers’) for the provision of the services as described in Appendix 1 to this RFT.
In summary, the services comprise the provision of Managed IT Infrastructure Support Services including Network Management and Security Services. The Courts Service requires the Successful Tenderer to provide a service desk that will assume full responsibility for the diagnosis and resolution of all support issues arising in relation to all hardware, software, network management and security.
In addition to the core Managed IT Infrastructure Support Services the Courts Service may also require additional IT Infrastructure Project Support Services and related IT Services on a project basis.
Show more
Total value of the procurement (excluding VAT): EUR 15 600 000 💰
Description
Description of the procurement:
“The Courts Service of Ireland invites tenders to this request for tenders (‘RFT’) from economic operators (‘Tenderers’) for the provision of the services as...”
Description of the procurement
The Courts Service of Ireland invites tenders to this request for tenders (‘RFT’) from economic operators (‘Tenderers’) for the provision of the services as described in Appendix 1 to this RFT.
In summary, the Services comprise the provision of Managed IT Infrastructure Support Services including Network Management and Security Services. The Courts Service requires the successful tenderer to provide a service desk that will assume full responsibility for the diagnosis and resolution of all support issues arising in relation to all hardware, software, network management and security.
In addition to the core Managed IT Infrastructure Support Services the Courts Service may also require additional IT Infrastructure Project Support Services and related IT Services on a project basis.
Show more Award criteria
Quality criterion (name): Quality of service delivery
Quality criterion (weighting): 60
Price (weighting): 40
Procedure Information about framework agreement
The procurement involves the establishment of a framework agreement
Administrative information
Previous publication concerning this procedure: 2020/S 120-292154
Award of contract
1️⃣
Contract Number: 1
Title:
“Tender for the Establishment of a Framework Agreement for the Provision of Managed IT Infrastructure Support Services including Network Management and...”
Title
Tender for the Establishment of a Framework Agreement for the Provision of Managed IT Infrastructure Support Services including Network Management and Security Services
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Date of conclusion of the contract: 2021-02-01 📅
Information about tenders
Number of tenders received: 5
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 1
Number of tenders received by electronic means: 5
Name and address of the contractor
Name: Accenture Ltd
National registration number: EI6360745Q
Postal address: 1 Grand Canal Square, Grand Canal Harbour
Postal town: Dublin
Country: Ireland 🇮🇪
Phone: +353 868572651📞
E-mail: robbie.odonoghue@accenture.com📧
Region: Éire/Ireland🏙️
URL: http://www.accenture.com🌏
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 15 600 000 💰
Total value of the contract/lot: EUR 15 600 000 💰
2️⃣
Contract Number: 2
Name and address of the contractor
Name: Atos IT Solutions and Services Ltd.
National registration number: 9749790O
Postal address: Office 5B, Level 5, Block 4, Sandyford Road, Dundrum Town centre
Postal town: Dublin 16
Phone: +353 12469724📞
E-mail: lorcan.burke@atos.net📧
URL: http://ie.atos.net🌏 Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 15 600 000 💰
Total value of the contract/lot: EUR 15 600 000 💰
3️⃣
Contract Number: 3
Name and address of the contractor
Name: Capita IT Services Ltd
National registration number: SC045439
Postal address: Pavilion Building, Ellismuir Way, Tannochside Park, Uddingston
Postal town: Glasgow
Postal code: G71 5PW
Country: United Kingdom 🇬🇧
E-mail: itesframeworks@capita.co.uk📧
Region: United Kingdom 🏙️
URL: http://www.capita-ites.com🌏 Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 15 600 000 💰
Total value of the contract/lot: EUR 15 600 000 💰
Complementary information Additional information
“The value of EUR 15.6 Million is the estimated value of work under this framework agreement. An initial contract with a value of EUR 7.8 million has been...”
The value of EUR 15.6 Million is the estimated value of work under this framework agreement. An initial contract with a value of EUR 7.8 million has been awarded to Atos IT Solutions and Services Ltd, as the first ranked Tenderer on the Framework, in parallel with the framework award.
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Source: OJS 2021/S 045-113108 (2021-03-02)