Provision of ICT Helpdesk Service
Department of Health
The Department is seeking tenders for the provision of a quality, onsite and remote ICT Helpdesk to support staff across the Department and its supported agencies in order to support, maintain and enhance ICT services.
DeadlineThe time limit for receipt of tenders was 2021-01-15. The procurement was published on 2020-12-01.
Who? What?- • Helpdesk and support services › Helpdesk services
- • IT services: consulting, software development, Internet and support › Computer-related services
Procurement history
| Date | Document |
|---|---|
| 2020-12-01 | Contract notice |
Contract notice (2020-12-01)
Object
Scope of the procurement
Title: Helpdesk and support services
Short description:
“The Department is seeking tenders for the provision of a quality, onsite and remote ICT Helpdesk to support staff across the Department and its supported...”
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Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Helpdesk and support services 📦
Additional CPV: Helpdesk services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Department of Health
Postal address: Block 1, Miesian Plaza
Postal town: Dublin 2
Contact
Internet address: https://health.gov.ie 🌏
E-mail: elaine_tallon@health.gov.ie 📧
Phone: +353 6356000 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=179228&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=179228&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2020-12-01 📅
Submission deadline: 2021-01-15 📅
Publication date: 2020-12-04 📅
Identifiers
Notice number: 2020/S 237-584544
OJ-S issue: 237
Object
Scope of the procurement
Estimated total value: 600 000 EUR 💰
Estimated value excluding VAT: 600 000 EUR 💰
Duration: 36 months
Place of performance
Main site or place of performance:
“Dublin 2.”
Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender opening date: 2021-01-15 📅
Tender opening time: 12:00
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Elaine Tallon
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1121 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=179228&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: Department of Health
Postal town: Dublin
Country: Ireland 🇮🇪
Source: OJS 2020/S 237-584544 (2020-12-01)
Object
Scope of the procurement
Title: Helpdesk and support services
Short description:
“The Department is seeking tenders for the provision of a quality, onsite and remote ICT Helpdesk to support staff across the Department and its supported...”
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Helpdesk and support services 📦
Additional CPV: Helpdesk services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Department of Health
Postal address: Block 1, Miesian Plaza
Postal town: Dublin 2
Contact
Internet address: https://health.gov.ie 🌏
E-mail: elaine_tallon@health.gov.ie 📧
Phone: +353 6356000 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=179228&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=179228&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2020-12-01 📅
Submission deadline: 2021-01-15 📅
Publication date: 2020-12-04 📅
Identifiers
Notice number: 2020/S 237-584544
OJ-S issue: 237
Object
Scope of the procurement
Estimated total value: 600 000 EUR 💰
Estimated value excluding VAT: 600 000 EUR 💰
Duration: 36 months
Place of performance
Main site or place of performance:
“Dublin 2.”
Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender opening date: 2021-01-15 📅
Tender opening time: 12:00
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Elaine Tallon
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1121 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=179228&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: Department of Health
Postal town: Dublin
Country: Ireland 🇮🇪
Source: OJS 2020/S 237-584544 (2020-12-01)
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