Onsite IT Support

Kildare and Wicklow Education and Training Board

KWETB wishes to establish a single supplier framework agreement for onsite IT support to KWETB schools and Centres to include the following:
โ€” the supply of two onsite technical support technicians for KWETB;
โ€” management and support of the onsite technical support technicians;
โ€” monitoring and maintenance of all servers in further education buildings in KWETB;
โ€” provision of all necessary insurance, equipment, transport and any other elements required for the technicians to successfully carry out their duties.
The ability to provide additional resources when required by KWETB.

Deadline
The time limit for receipt of tenders was 2020-07-07. The procurement was published on 2020-06-05.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2020-06-05 Contract notice
2021-05-18 Contract award notice
Contract notice (2020-06-05)
Contracting authority
Name and addresses
Name: Kildare and Wicklow Education and Training Board
National registration number: 3185909WH
Postal address: Level 5, รras Chill Dara, Devoy Park, Co. Kildare
Postal town: Naas
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Contact person: Pam Anderson
Phone: +353 45988000 ๐Ÿ“ž
E-mail: procurement@kwetb.ie ๐Ÿ“ง
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
URL: http://kwetb.ie ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/90565 ๐ŸŒ
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=168047&B=ETENDERS_SIMPLE ๐ŸŒ
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=168047&B=ETENDERS_SIMPLE ๐ŸŒ

Object
Scope of the procurement
Title: Onsite IT Support 2020/06/08
Products/services: Technical computer support services ๐Ÿ“ฆ
Short description:
โ€œKWETB wishes to establish a single supplier framework agreement for onsite IT support to KWETB schools and Centres to include the following: โ€” the supply of...โ€    Show more
Estimated value excluding VAT: EUR 400 000 ๐Ÿ’ฐ

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Additional products/services: Maintenance and repair of computer equipment ๐Ÿ“ฆ
Additional products/services: Maintenance of data network equipment ๐Ÿ“ฆ
Additional products/services: Maintenance of information technology equipment ๐Ÿ“ฆ
Additional products/services: Maintenance services of personal computers ๐Ÿ“ฆ
Additional products/services: Support services of personal computers ๐Ÿ“ฆ
Additional products/services: System maintenance services ๐Ÿ“ฆ
Additional products/services: System and support services ๐Ÿ“ฆ
Additional products/services: Helpdesk and support services ๐Ÿ“ฆ
Additional products/services: Systems support services ๐Ÿ“ฆ
Additional products/services: Data network management and support services ๐Ÿ“ฆ
Additional products/services: Data network support services ๐Ÿ“ฆ
Additional products/services: Computer support services ๐Ÿ“ฆ
Place of performance: ร‰ire/Ireland ๐Ÿ™๏ธ
Main site or place of performance: Naas, Co. Kildare.
Description of the procurement:
โ€œKWETB wishes to establish a single supplier framework agreement for onsite IT support to KWETB schools and Centres to include the following: โ€” the supply of...โ€    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 400 000 ๐Ÿ’ฐ
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 24
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal โœ…
Description
Description of renewals: Two renewals of 12 months each.

Legal, economic, financial and technical information
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents

Procedure
Type of procedure
Open procedure
Information about a framework agreement or a dynamic purchasing system
Framework agreement with a single operator
Administrative information
Time limit for receipt of tenders or requests to participate: 2020-07-07 16:00 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 6
Conditions for opening of tenders: 2020-07-07 16:00 ๐Ÿ“…
Conditions for opening of tenders (place): KWETB Administrative offices, Aras Chill Dara, Devoy Park, Naas, Co. Kildare.
Conditions for opening of tenders (Information about authorised persons and opening procedure):
โ€œTwo officers of Kildare and Wicklow ETB. One member of the procurement team and one member of senior management.โ€

Complementary information
Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
Review body
Name: High Court of Ireland
Postal address: Four Courts, Ground Floor, (East Wing) Inns Quay
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 18886000 ๐Ÿ“ž
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
URL: http://www.courts.ie ๐ŸŒ
Review procedure
Precise information on deadline(s) for review procedures: Contained in tender documents.
Source: OJS 2020/S 110-267333 (2020-06-05)
Contract award notice (2021-05-18)
Contracting authority
Name and addresses
Postal address: Level 5, รras Chill Dara, Devoy Park
Postal code: Co. Kildare

Object
Scope of the procurement
Short description:
โ€œKWETB wishes to establish a single supplier framework agreement for On-Site IT Support to KWETB schools and Centres to include the following: โ€” the supply...โ€    Show more
Total value of the procurement (excluding VAT): EUR 400 000 ๐Ÿ’ฐ
Description
Description of the procurement:
โ€œKWETB wishes to establish a single supplier framework agreement for On-Site IT Support to KWETB schools and Centres to include the following: โ€” the supply...โ€    Show more
Award criteria
Quality criterion (name): Delivery of service
Quality criterion (weighting): 20 %
Quality criterion (name): Service level agreement
Quality criterion (weighting): 5 %
Quality criterion (name): Technical merit of team
Quality criterion (weighting): 10 %
Quality criterion (name): Reliability and continuity of supply
Price (weighting): 60 %

Procedure
Information about framework agreement
The procurement involves the establishment of a framework agreement
Administrative information
Previous publication concerning this procedure: 2020/S 110-267333

Award of contract

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Contract Number: 1
Title: Onsite IT Support
Date of conclusion of the contract: 2021-02-16 ๐Ÿ“…
Information about tenders
Number of tenders received: 4
Number of tenders received from SMEs: 4
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 4
Name and address of the contractor
Name: GPS IT Services Ltd
Postal address: 8 Priory Walk, Celbridge, Co. Kildare
Postal town: Celbridge
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 12542506 ๐Ÿ“ž
E-mail: gary@gpsitservices.ie ๐Ÿ“ง
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
The contractor is an SME โœ…
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 400 000 ๐Ÿ’ฐ
Total value of the contract/lot: EUR 400 000 ๐Ÿ’ฐ
Source: OJS 2021/S 098-257983 (2021-05-18)