The objective of this request for tender (RFT) is to invite proposals from suitably qualified service providers to provide system maintenance, Level 2 helpdesk support and software development for SEAI’s Public Sector M&R system that will continue to be used to track performance against the public sector’s 2020 energy efficiency improvement target.
The successful tenderer will work with SEAI and its partners to maintain a secure, robust, accessible system. The system will be highly available with system failover and full data consistency management at the heart of the service.
For further information please refer to the RFT published on www.etenders.gov.ie
Deadline
The time limit for receipt of tenders was 2019-11-18.
The procurement was published on 2019-10-17.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title:
“System Maintenance, Level 2 Helpdesk Support and Software Development for SEAI's Public Sector Monitoring and Reporting (PSMR) System
M&R System Maintenance Support”
Title
System Maintenance, Level 2 Helpdesk Support and Software Development for SEAI's Public Sector Monitoring and Reporting (PSMR) System
M&R System Maintenance Support
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Products/services: Helpdesk and support services📦
Short description:
“The objective of this request for tender (RFT) is to invite proposals from suitably qualified service providers to provide system maintenance, Level 2...”
Short description
The objective of this request for tender (RFT) is to invite proposals from suitably qualified service providers to provide system maintenance, Level 2 helpdesk support and software development for SEAI’s Public Sector M&R system that will continue to be used to track performance against the public sector’s 2020 energy efficiency improvement target.
The successful tenderer will work with SEAI and its partners to maintain a secure, robust, accessible system. The system will be highly available with system failover and full data consistency management at the heart of the service.
For further information please refer to the RFT published on www.etenders.gov.ie
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Estimated value excluding VAT: EUR 480 000 💰
The objective of this request for tender (RFT) is to invite proposals from suitably qualified service providers to provide system maintenance, Level 2 helpdesk support and software development for SEAI’s Public Sector M&R system that will continue to be used to track performance against the public sector’s 2020 energy efficiency improvement target.
The successful tenderer will work with SEAI and its partners to maintain a secure, robust, accessible system. The system will be highly available with system failover and full data consistency management at the heart of the service.
For further information please refer to the RFT published on www.etenders.gov.ie
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 480 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 36
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal ✅ Description
Description of renewals:
“The contracting authority reserves the right to extend the term for a period or periods of up to twelve (12) months with a maximum of one (1) such extension...”
Description of renewals
The contracting authority reserves the right to extend the term for a period or periods of up to twelve (12) months with a maximum of one (1) such extension or extensions on the same terms and conditions, subject to the contracting authority's obligations at law.
Show more Scope of the procurement
Information about European Union funds: Erdf
Legal, economic, financial and technical information Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Procedure Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2019-11-18
12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 4
Conditions for opening of tenders: 2019-11-18
12:00 📅
Complementary information Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
Review body
Name: High Court, Four Courts
Postal address: Inns Quay, Dublin 7
Postal town: Inns Quay
Postal code: D7
Country: Ireland 🇮🇪
Source: OJS 2019/S 203-494358 (2019-10-17)
Contract award notice (2020-02-19) Contracting authority Name and addresses
Postal address: Three Park Place, Hatch Street Upper
Postal code: D02 FX65
Contact person: Patrick Pirkl
Phone: +353 8082124📞
E-mail: patrick.pirkl@seai.ie📧
Object Scope of the procurement
Title:
“System Maintenance, Level 2 Helpdesk Support and Software Development for SEAI's Public Sector Monitoring and Reporting (PSMR) system
M&R System Maintenance Support”
Title
System Maintenance, Level 2 Helpdesk Support and Software Development for SEAI's Public Sector Monitoring and Reporting (PSMR) system
M&R System Maintenance Support
Show more
Short description:
“The objective of this request for tender (RFT) was to invite proposals from suitably qualified service providers to provide system maintenance, level 2...”
Short description
The objective of this request for tender (RFT) was to invite proposals from suitably qualified service providers to provide system maintenance, level 2 helpdesk support and software development for SEAI’s Public Sector M&R system that will continue to be used to track performance against the public sector’s 2020 energy efficiency improvement target.
The successful tenderer will work with SEAI and its partners to maintain a secure, robust, accessible system. The system will be highly available with system failover and full data consistency management at the heart of the service.
For further information please refer to the RFT published on www.etenders.gov.ie
Show more
Total value of the procurement (excluding VAT): EUR 429 555 💰
Description
Description of the procurement:
“The objective of this request for tender (RFT) was to invite proposals from suitably qualified service providers to provide system maintenance, level 2...”
Description of the procurement
The objective of this request for tender (RFT) was to invite proposals from suitably qualified service providers to provide system maintenance, level 2 helpdesk support and software development for SEAI’s Public Sector M&R system that will continue to be used to track performance against the public sector’s 2020 energy efficiency improvement target.
The successful tenderer will work with SEAI and its partners to maintain a secure, robust, accessible system. The system will be highly available with system failover and full data consistency management at the heart of the service.
For further information please refer to the RFT published on www.etenders.gov.ie
Show more Award criteria
Quality criterion (name): Demonstrate a clear understanding of the tender requirements
Quality criterion (weighting): 10
Quality criterion (name):
“Range and depth of previous experience in delivering 3-4 similar projects within the organisation and quantity, quality and balance of the resources of the...”
Quality criterion (name)
Range and depth of previous experience in delivering 3-4 similar projects within the organisation and quantity, quality and balance of the resources of the proposed team
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Quality criterion (weighting): 20
Quality criterion (name):
“Level of service, innovation, controls and governance demonstrated within the response”
Quality criterion (name): The proposed approach to management and delivery of required services
Cost criterion (name): Cost
Cost criterion (weighting): 40
Procedure Administrative information
Previous publication concerning this procedure: 2019/S 203-494358
Award of contract
1️⃣
Title:
“System Maintenance, Level 2 Helpdesk Support and Software Development for SEAI's Public Sector Monitoring and Reporting (PSMR) System”
Date of conclusion of the contract: 2020-02-07 📅
Information about tenders
Number of tenders received: 2
Name and address of the contractor
Name: Ultan Technologies Ltd
National registration number: 294178
Postal address: 6/7 Exchange Place, I.F.S.C.
Postal town: Dublin
Postal code: D01 T9C2
Country: Ireland 🇮🇪
Region: Ireland🏙️
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 429 555 💰
Complementary information Review body
Postal address: Inns Quay,Inns Quay
Postal town: Dublin 7
Review procedure
Precise information on deadline(s) for review procedures: Courts Service of Ireland, Four Courts, Dublin, Ireland.
Source: OJS 2020/S 038-090308 (2020-02-19)