Request for Tenders for Provision of ICT Managed Services

The Pensions Authority

Procurement of ICT Managed Services to include:
โ€” support and maintenance of the Pension Authority's IT systems,
โ€” additional ICT support (i.e. drawdown support for minor tasks),
โ€” ICT projects (e.g. upgrade of exchange, servers, improved disaster recovery solution, etc.).

Deadline
The time limit for receipt of tenders was 2019-03-11. The procurement was published on 2019-02-08.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2019-02-08 Contract notice
2019-05-27 Contract award notice
Contract notice (2019-02-08)
Contracting authority
Name and addresses
Name: The Pensions Authority
National registration number: 9584039R
Postal address: Verschoyle House
Postal town: Dublin 2
Postal code: 28/30 Lower Mount St
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Contact person: Ciarรกn Holahan
Phone: +353 16131911 ๐Ÿ“ž
E-mail: cholahan@pensionsauthority.ie ๐Ÿ“ง
Region: Dublin ๐Ÿ™๏ธ
URL: http://www.pensionsauthority.ie ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1189 ๐ŸŒ
Information about joint procurement
The contract is awarded by a central purchasing body
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=141928&B=ETENDERS_SIMPLE ๐ŸŒ
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=141928&B=ETENDERS_SIMPLE ๐ŸŒ

Object
Scope of the procurement
Title:
โ€œRequest for Tenders for Provision of ICT Managed Services TPA-ICTMgdServices-2019โ€
Products/services: Helpdesk and support services ๐Ÿ“ฆ
Short description:
โ€œProcurement of ICT Managed Services to include: โ€” support and maintenance of the Pension Authority's IT systems, โ€” additional ICT support (i.e. drawdown...โ€    Show more
Estimated value excluding VAT: EUR 600 000 ๐Ÿ’ฐ

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Additional products/services: E-mail system ๐Ÿ“ฆ
Additional products/services: Servers ๐Ÿ“ฆ
Additional products/services: Network servers ๐Ÿ“ฆ
Additional products/services: Computer servers ๐Ÿ“ฆ
Additional products/services: File servers ๐Ÿ“ฆ
Additional products/services: Printer servers ๐Ÿ“ฆ
Additional products/services: Web servers ๐Ÿ“ฆ
Additional products/services: Helpdesk services ๐Ÿ“ฆ
Additional products/services: Systems support services ๐Ÿ“ฆ
Additional products/services: Computer-related services ๐Ÿ“ฆ
Additional products/services: Computer-related management services ๐Ÿ“ฆ
Additional products/services: Network management software services ๐Ÿ“ฆ
Additional products/services: Computer upgrade services ๐Ÿ“ฆ
Additional products/services: Computer expansion services ๐Ÿ“ฆ
Additional products/services: Computer-related professional services ๐Ÿ“ฆ
Additional products/services: Computer support services ๐Ÿ“ฆ
Additional products/services: Technical computer support services ๐Ÿ“ฆ
Additional products/services: Computer network services ๐Ÿ“ฆ
Additional products/services: Local area network services ๐Ÿ“ฆ
Place of performance: Dublin ๐Ÿ™๏ธ
Main site or place of performance: 28/30 Lower Mount Street, Dublin 2
Description of the procurement:
โ€œProcurement of ICT Managed Services to include: โ€” support and maintenance of the Pension Authority's IT systems, โ€” additional ICT support (i.e. drawdown...โ€    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 600 000 ๐Ÿ’ฐ
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 24
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal โœ…
Description
Description of renewals:
โ€œThe Contract is for a term of two (2) years with an option to extend for two (2) further periods, each of up to one (1) year.โ€

Legal, economic, financial and technical information
Economic and financial standing
List and brief description of selection criteria: See RFT documentation.
Technical and professional ability
List and brief description of selection criteria: See RFT documentation.
Conditions related to the contract
Contract performance conditions: See RFT documentation.

Procedure
Type of procedure
Open procedure
Information about a framework agreement or a dynamic purchasing system
Framework agreement with a single operator
Administrative information
Time limit for receipt of tenders or requests to participate: 2019-03-11 17:00 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 6
Conditions for opening of tenders: 2019-03-11 17:00 ๐Ÿ“…

Complementary information
Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
Review body
Name: The Pensions Authority
Postal address: Verschoyle House, 28/30 Lower Mount Street
Postal town: Dublin 2
Postal code: D02 KX27
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 16131911 ๐Ÿ“ž
E-mail: cholahan@pensionsauthority.ie ๐Ÿ“ง
URL: www.pensionsauthority.ie ๐ŸŒ
Source: OJS 2019/S 031-069710 (2019-02-08)
Contract award notice (2019-05-27)
Contracting authority
Name and addresses
Postal address: Verschoyle House, 28/30 Lower Mount St

Object
Scope of the procurement
Short description:
โ€œProcurement of ICT managed services to include: support and maintenance of the pension authority's IT systems; additional ICT support (i.e. drawdown support...โ€    Show more
Total value of the procurement (excluding VAT): EUR 600 000 ๐Ÿ’ฐ
Description
Main site or place of performance: 28/30 Lower Mount Street, Dublin 2.
Description of the procurement:
โ€œProcurement of ICT managed services to include: support and maintenance of the pension authority's IT systems; additional ICT support (i.e. drawdown support...โ€    Show more
Award criteria
Quality criterion (name): Company and organisation
Quality criterion (weighting): 20
Quality criterion (name): Support and maintenance
Quality criterion (name): Additional ICT support
Quality criterion (name): ICT Projects
Price (weighting): 20

Procedure
Information about framework agreement
The procurement involves the establishment of a framework agreement
Administrative information
Previous publication concerning this procedure: 2019/S 031-069710

Award of contract

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Contract Number: 1
Title: Request for Tenders for Provision of ICT Managed Services
Date of conclusion of the contract: 2019-05-17 ๐Ÿ“…
Information about tenders
Number of tenders received: 7
Name and address of the contractor
Name: Evros Technology Group
National registration number: 170309
Postal address: Block AA, Cherrywood Business Park, Bray Road
Postal town: Loughlinstown
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Region: Dublin ๐Ÿ™๏ธ
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 600 000 ๐Ÿ’ฐ
Total value of the contract/lot: EUR 600 000 ๐Ÿ’ฐ
Source: OJS 2019/S 104-253080 (2019-05-27)