QQI is issuing this Request for Tender (RFT) in order to select a supplier or suppliers for the provision of ICT Support Services. The tender is offered in seven lots. Lots may be awarded separately or to a single supplier. To fulfil its responsibilities QQI needs its ICT services to perform, be highly available and highly responsive to customer needs with minimal downtime. In order to achieve this, it is intended by means of this tender process to appoint a supplier(s) to one or more lots based on technologies in use. Tenderers responding should have a proven track record and demonstrated experience in the provision of ICT Support Services to organisations similar in size to QQI, including public sector organisations.
Deadline
The time limit for receipt of tenders was 2019-01-18.
The procurement was published on 2018-11-06.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title: ICT Support Services
QQI ICT Support
Products/services: Systems support services📦
Short description:
“QQI is issuing this Request for Tender (RFT) in order to select a supplier or suppliers for the provision of ICT Support Services. The tender is offered in...”
Short description
QQI is issuing this Request for Tender (RFT) in order to select a supplier or suppliers for the provision of ICT Support Services. The tender is offered in seven lots. Lots may be awarded separately or to a single supplier. To fulfil its responsibilities QQI needs its ICT services to perform, be highly available and highly responsive to customer needs with minimal downtime. In order to achieve this, it is intended by means of this tender process to appoint a supplier(s) to one or more lots based on technologies in use. Tenderers responding should have a proven track record and demonstrated experience in the provision of ICT Support Services to organisations similar in size to QQI, including public sector organisations.
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Estimated value excluding VAT: EUR 1 000 000 💰
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Additional products/services: Systems support services📦
Additional products/services: Software support services📦
Place of performance: Éire/Ireland🏙️
Description of the procurement:
“QQI is issuing this Request for Tender (RFT) in order to select a supplier or suppliers for the provision of ICT Support Services. The tender is offered in...”
Description of the procurement
QQI is issuing this Request for Tender (RFT) in order to select a supplier or suppliers for the provision of ICT Support Services. The tender is offered in seven lots. Lots may be awarded separately or to a single supplier. To fulfil its responsibilities QQI needs its ICT services to perform, be highly available and highly responsive to customer needs with minimal downtime. In order to achieve this, it is intended by means of this tender process to appoint a supplier(s) to one or more lots based on technologies in use. Tenderers responding should have a proven track record and demonstrated experience in the provision of ICT Support Services to organisations similar in size to QQI, including public sector organisations.
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Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 1 000 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 24
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal ✅ Description
Description of renewals:
“It is intended that the Contract will be awarded for an initial period of 2 years. It will be further renewable thereafter annually, for up to a maximum...”
Description of renewals
It is intended that the Contract will be awarded for an initial period of 2 years. It will be further renewable thereafter annually, for up to a maximum overall period of 3 years, at QQI’s discretion and subject always to satisfactory performance.
Legal, economic, financial and technical information Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Procedure Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2019-01-18
12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Conditions for opening of tenders: 2019-01-18
12:00 📅
Complementary information Review body
Name: Quality and Qualifications Ireland (QQI)
Postal address: 26-27 Denzille Lane
Postal town: Dublin 2
Postal code: D02 P266
Country: Ireland 🇮🇪
Phone: +343 19058112📞
E-mail: gzaidan@qqi.ie📧
Fax: +343 19058112 📠
Source: OJS 2018/S 216-494152 (2018-11-06)
Contract award notice (2019-06-17) Contracting authority Name and addresses
Postal code: D02 P266
Object Scope of the procurement
Short description:
“QQI is issuing this Request for Tender (RFT) in order to select a supplier or suppliers for the provision of ICT support services. The tender is offered in...”
Short description
QQI is issuing this Request for Tender (RFT) in order to select a supplier or suppliers for the provision of ICT support services. The tender is offered in 7 lots. Lots may be awarded separately or to a single supplier. To fulfil its responsibilities QQI needs its ICT services to perform, be highly available and highly responsive to customer needs with minimal downtime. In order to achieve this, it is intended by means of this tender process to appoint a supplier(s) to one or more lots based on technologies in use. Tenderers responding should have a proven track record and demonstrated experience in the provision of ICT Support Services to organisations similar in size to QQI, including public sector organisations.
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Total value of the procurement (excluding VAT): EUR 1 000 000 💰
Information about lots
This contract is divided into lots ✅ Scope of the procurement
Title: Applications
Title
Lot Identification Number: 1
Description
Description of the procurement:
“QQI is issuing this Request for Tender (RFT) in order to select a supplier or suppliers for the provision of ICT support services. The tender is offered in...”
Description of the procurement
QQI is issuing this Request for Tender (RFT) in order to select a supplier or suppliers for the provision of ICT support services. The tender is offered in 7 lots. Lots may be awarded separately or to a single supplier. To fulfil its responsibilities QQI needs its ICT services to perform, be highly available and highly responsive to customer needs with minimal downtime. In order to achieve this, it is intended by means of this tender process to appoint a supplier(s) to one or more lots based on technologies in use. Tenderers responding should have a proven track record and demonstrated experience in the provision of ICT support services to organisations similar in size to QQI, including public sector organisations.
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Quality criterion (name): Overall
Quality criterion (weighting): 89
Price (weighting): 40
Procedure Administrative information
Previous publication concerning this procedure: 2018/S 216-494152
Award of contract
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Contract Number: 1
Title: ICT Support Services
Date of conclusion of the contract: 2019-03-27 📅
Information about tenders
Number of tenders received: 5
Number of tenders received by electronic means: 5
Name and address of the contractor
Name: Infopulse Ukraine LLC
National registration number: 30522902
Postal address: 24, Polyova Str.
Postal town: Kyiv
Postal code: 03056
Country: Ukraine 🇺🇦
Phone: +380 444578468📞
E-mail: info@infopulse.com📧
Region: 00 🏙️
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 1 000 000 💰
Total value of the contract/lot: EUR 812 770 💰
Source: OJS 2019/S 116-285242 (2019-06-17)