BIM invites tenders for a Managed Service — ICT Helpdesk, Infrastructure, Monitoring and Support Service. This contract will be for up to a maximum of five (5) years. A performance review will be carried out every six (6) months and BIM reserve the right to cancel the contract at any point giving one month notice.
Deadline
The time limit for receipt of tenders was 2018-07-11.
The procurement was published on 2018-06-11.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Contract award notice (2020-05-20) Contracting authority Name and addresses
Name: Bord Iascaigh Mhara — Irish Sea Fisheries Board (BIM)
National registration number: N/a
Postal address: PO Box No 12, Crofton Road
Postal town: IRL-Dun Laoghaire
Country: Ireland 🇮🇪
Contact person: Procurement Officer
Phone: +353 12144100📞
E-mail: tenders@bim.ie📧
Region: Éire/Ireland🏙️
URL: www.bim.ie🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/215🌏
Object Scope of the procurement
Title: ICT Managed Service
Bord Iascaigh Mhara 2018
Products/services: Helpdesk and support services📦
Short description:
“BIM invites tenders for a managed service — ICT Helpdesk, infrastructure, monitoring and support service. This contract will be for up to a maximum of five...”
Short description
BIM invites tenders for a managed service — ICT Helpdesk, infrastructure, monitoring and support service. This contract will be for up to a maximum of five (5) years. A performance review will be carried out every six (6) months and BIM reserve the right to cancel the contract at any point giving one month notice.
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Total value of the procurement (excluding VAT): EUR 1 080 000 💰
BIM invites tenders for a managed service — ICT Helpdesk, infrastructure, monitoring and support service. This contract will be for up to a maximum of five (5) years. A performance review will be carried out every six (6) months and BIM reserve the right to cancel the contract at any point giving one month notice.
Show more Award criteria
Quality criterion (name): Operational details
Quality criterion (weighting): 20
Quality criterion (name): Human resources
Quality criterion (weighting): 45
Quality criterion (name): Service level agreement
Quality criterion (weighting): 5
Quality criterion (name): Knowledge management
Quality criterion (weighting): 10
Price (weighting): 20
Procedure Type of procedure
Open procedure
Administrative information
Previous publication concerning this procedure: 2018/S 111-253017
Award of contract
1️⃣
Contract Number: 1
Title: ICT Managed Service
Date of conclusion of the contract: 2018-12-22 📅
Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 3
Name and address of the contractor
Name: Nostra Systems Ltd
National registration number: 9581827E
Postal address: Unit 1-2 Blackthorn Close, Stillorgan Business
Postal town: Dublin
Postal code: s
Country: Ireland 🇮🇪
Phone: +353 0877433444📞
E-mail: gary.byrne@nostrasystems.ie📧
Region: Éire/Ireland🏙️
URL: http://www.nostrasystems.ie🌏
The contractor is an SME ✅ Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 1 080 000 💰
Total value of the contract/lot: EUR 1 080 000 💰
Complementary information Review body
Name: High Courts
Postal address: Four Courts, Inns Quay
Postal town: Dublin 7
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie📧
URL: www.courts.ie🌏
Source: OJS 2020/S 100-241978 (2020-05-20)