For the provision of system support and maintenance for SEAI Business Process Information Systems: ACA and TripleE; PEP and ELS CRM Microsoft and SharePoint; Inspections systems; and BI Platform
Data and information are key assets for SEAI. SEAI has identified a number of key IT Services and Skill requirements for maximum efficiencies of SEAI business and to deliver its objectives. This public procurement competition will be divided into 4 lots (each a “Lot”) as described below. Each Lot will result in a separate contract.
Lot 1: TripleE and ACA System Support and Development.
Lot 2: PEP and ELS CRM Microsoft system and Sharepoint support and development.
Lot 3: Inspections system support and development.
Lot 4: Business intelligence platform support and development.
Further details on the requirements of each Lot, is set out in Appendix 1 requirements and specifications in the RFT document. Please refer to the notice on www.etenders.ie
Deadline
The time limit for receipt of tenders was 2018-01-23.
The procurement was published on 2017-12-18.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title:
“For the Provision of System Support and Maintenance for SEAI Business Process Information Systems: ACA and TripleE; PEP and ELS CRM Microsoft and...”
Title
For the Provision of System Support and Maintenance for SEAI Business Process Information Systems: ACA and TripleE; PEP and ELS CRM Microsoft and SharePoint; Inspections Systems; and BI Platform
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Products/services: Systems support services📦
Short description:
“Data and information are key assets for SEAI. SEAI has identified a number of key IT Services and Skill requirements to maximum efficiencies of SEAI...”
Short description
Data and information are key assets for SEAI. SEAI has identified a number of key IT Services and Skill requirements to maximum efficiencies of SEAI business and deliver its objectives. This public procurement competition will be divided into 4 lots (each a “Lot”) as described below. Each Lot will result in a separate contract.
Lot 1: TripleE and ACA System Support and Development;
Lot 2: PEP and ELS CRM Microsoft System and SharePoint Support and Development;
Lot 3: Inspections System Support and Developmen;
Lot 4: Business Intelligence Platform Support and Development.
Further details on the requirements of each lot is set out in Appendix 1 Requirements and Specifications in the RFT document. Please refer to the notice on www.etenders.ie
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Total value of the procurement (excluding VAT): EUR 2 033 054 💰
Information about lots
This contract is divided into lots ✅
Lot 1: TripleE and ACA System Support and Development.
SEAI operates and maintains the ACA specified list on behalf of the Department of Communications, Climate Action and Environment (DCCAE). The primary activity of SEAI in this regard is to develop detailed eligibility criteria for qualifying equipment, assessment of product eligibility and maintenance of the online database of qualifying equipment.
Triple E is an expansion of the current ACA structure in terms of the online administrative system and specified products list. Essentially, the Triple E was developed as an all-encompassing product register under which the ACA and other product-based programmes that may be developed in future are covered.
The main requirements of the successful Tenderer(s), within each lot, are as follows:
1) Application Technical Support and Monitoring: provide software support, maintenance and monitoring of the existing developed Business Process Information systems. Support to include correction of identified bugs and additional functions or features deployed during the life of the contract (either within this contract by the successful Tenderer or by alternative Service Providers) for all aspects of the system;
2) Application Development Services: provide application development and maintenance services to deliver additional software configuration and components;
3) Provision of Helpdesk Support: provision of a Level 2 and 3 support (hereafter referred to as “Helpdesk Support”) to act as a primary point of contact for SEAI and its other support resources, for the management and resolution of all software faults and errors that arise during the course of the support period.
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Quality criterion (name): Quality of organisational capacity to deliver services
Quality criterion (weighting): 300
Quality criterion (name):
“Quality of approach to delivery of requirements and quality of tender proposal and methodology”
Price (weighting): 400
Scope of the procurement
Information about European Union funds: Erdf
2️⃣ Scope of the procurement
Title: PEP and ELS CRM Microsoft System and SharePoint Support and Development
Title
Lot Identification Number: 2
Description
Description of the procurement:
“Lot 2: PEP and ELS CRM Microsoft System and SharePoint Support and Development.
The Project Evaluation Platform (PEP) and portal is a secure web based...”
Description of the procurement
Lot 2: PEP and ELS CRM Microsoft System and SharePoint Support and Development.
The Project Evaluation Platform (PEP) and portal is a secure web based application managed by SEAI. The PEP webportal enables applications to register and apply for funding from SEAI supported programmes.
THE ELS CRM systems was developed foSEAI's Market Surveillance Programme to deliver the digital data collection, while conducting energy labelling and tyre labelling inspections, in physical stores and of e-commerce websites, and storing the data in a systematised central location, to facilitate better reporting and connectivity to future CRM based information and communication management system, for post inspection processes.
The main requirements of the successful tenderer(s), within each lot, are as follows:
1) Application Technical Support and Monitoring: provide software support, maintenance and monitoring of the existing developed Business Process Information systems. Support to include correction of identified bugs and additional functions or features deployed during the life of the contract (either within this contract by the successful Tenderer or by alternative Service Providers) for all aspects of the system;
2) Application Development Services: provide application development and maintenance services to deliver additional software configuration and components;
3) Provision of Helpdesk Support: provision of a Level 2 and 3 support (hereafter referred to as “Helpdesk Support”) to act as a primary point of contact for SEAI and its other support resources, for the management and resolution of all software faults and errors that arise during the course of the support period.
3️⃣ Scope of the procurement
Title: Inspections System Support and Development
Title
Lot Identification Number: 3
Description
Description of the procurement:
“Lot 3: Inspections System Support and Development.
The main requirements of the successful Tenderer(s), within each lot, are as follows:
SEAI has an...”
Description of the procurement
Lot 3: Inspections System Support and Development.
The main requirements of the successful Tenderer(s), within each lot, are as follows:
SEAI has an obligation to ensure good governance of its programmes and it carries out inspections of its programmes to ensure its minimum standards are met. In order to facilitate these inspections, it has developed an inspections backend scheduler and a Mobile Application (App).
1) Application Technical Support and Monitoring: provide software support, maintenance and monitoring of the existing developed Business Process Information systems. Support to include correction of identified bugs and additional functions or features deployed during the life of the contract (either within this contract by the successful Tenderer or by alternative Service Providers) for all aspects of the system.
2) Application Development Services: provide application development and maintenance services to deliver additional software configuration and components.
3) Provision of Helpdesk Support: Provision of a Level 2 and 3 support (hereafter referred to as “Helpdesk Support”) to act as a primary point of contact for SEAI and its other support resources, for the management and resolution of all software faults and errors that arise during the course of the support period.
Show more Award criteria
Quality criterion (name): Quality of organisational capacity to deliver
4️⃣ Scope of the procurement
Title: Business Intelligence Platform Support and Development
Title
Lot Identification Number: 4
Description
Description of the procurement:
“Lot 4: Business Intelligence Platform Support and Development.
To ensure the efficient operation of its work, SEAI has created a Business Intelligence (BI)...”
Description of the procurement
Lot 4: Business Intelligence Platform Support and Development.
To ensure the efficient operation of its work, SEAI has created a Business Intelligence (BI) reporting environment to provide a centralised repository of clean, accurate data to its staff. The BI platform holds the data and allows users to access this central repository for their reporting purposes.
The main requirements of the successful Tenderer(s), within each lot, are as follows:
1) Application Technical Support and Monitoring: provide software support, maintenance and monitoring of the existing developed Business Process Information systems. Support to include correction of identified bugs and additional functions or features deployed during the life of the contract (either within this contract by the successful Tenderer or by alternative Service Providers) for all aspects of the system;
2) Application Development Services: provide application development and maintenance services to deliver additional software configuration and components;
3) Provision of Helpdesk Support: provision of a level 2 and 3 support (hereafter referred to as “Helpdesk Support”) to act as a primary point of contact for SEAI and its other support resources, for the management and resolution of all software faults and errors that arise during the course of the support period.
Procedure Type of procedure
Open procedure
Administrative information
Previous publication concerning this procedure: 2017/S 244-509855
Award of contract
1️⃣
Contract Number: 1
Title: TripleE and ACA System Support and Development
Date of conclusion of the contract: 2018-03-29 📅
Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 2
Name and address of the contractor
Name: Parallel Internet t/a pTools Software
Postal address: Content House, 46 Stephens Place
Postal town: Dublin 2
Postal code: D02 FP44
Country: Ireland 🇮🇪
Region: Éire/Ireland🏙️
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 106 500 💰
2️⃣
Contract Number: 2
Title: PEP and ELS CRM Microsoft System and SharePoint Support and Development
Name and address of the contractor
Name: OpenSky Data Systems Ltd
Postal address: Unit 8 Osprey Business Campus, Devoy Quarter, Naas, Co. Kildare
Postal town: Naas
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 792 194 💰
3️⃣
Contract Number: 3
Title: Inspections System Support and Development
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 724 453 💰
4️⃣
Contract Number: 4
Title: Business Intelligence Platform Support and Development
Name and address of the contractor
Postal address: Campus, Devoy Quarter, Naas, Co. Kildare
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 409 907 💰
Complementary information Review body
Name: Seai
Postal address: Wilton Park House, Wilton Place
Postal town: Dublin
Postal code: 2
Country: Ireland 🇮🇪 Review procedure
Precise information on deadline(s) for review procedures: High Court, Dublin, Ireland.
Source: OJS 2018/S 224-513039 (2018-11-16)