RFT for Provision of DBA Support Services
Department of Education and Skills
Provision of the following DBA support services:
(a) Reactive Support in the event of problems with the ability to log calls as a Priority 1, Priority 2 or Priority 3 depending on the urgency of the problem;
(b) Ability to draw-down contractor consultants, if required, on a daily basis due to issues raised during operational support;
(c) On-site for periods of days/weeks as agreed with the External Service Provider for specific projects or blocks of work where the internal team lacks the capacity and/or capability required.
The time limit for receipt of tenders was 2016-09-09. The procurement was published on 2016-07-28.
Who? What?- • Data services › Database services
- • Database and operating software package › Database systems
- • Helpdesk and support services › Helpdesk services
- • IT services: consulting, software development, Internet and support › Computer support and consultancy services
- • Midland
Procurement history
| Date | Document |
|---|---|
| 2016-07-28 | Contract notice |
Contract notice (2016-07-28)
Object
Scope of the procurement
Title: Database systems
Reference number: Provision of DBA Support Service
Short description:
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Database systems 📦
Additional CPV: Helpdesk services 📦
Place of performance
NUTS region: Midland 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Department of Education and Skills
Postal address: Marlborough Street
Postal code: 1
Postal town: Dublin
Contact
Internet address: http://www.education.ie 🌏
E-mail: info@education.gov.ie 📧
Phone: +353 18896400 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=101676&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=101676&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2016-07-28 📅
Submission deadline: 2016-09-09 📅
Publication date: 2016-08-02 📅
Identifiers
Notice number: 2016/S 147-265840
OJ-S issue: 147
Object
Scope of the procurement
Short description:
Estimated total value: 140 000 EUR 💰
Estimated value excluding VAT: 140 000 EUR 💰
Duration: 12 months
Description of renewals: Renewal for an additional period of 12 months.
Place of performance
Main site or place of performance: Department of Education and Skills, Cornamaddy, Athlone, Co. Westmeath.
Procedure
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 6 months
Tender opening date: 2016-09-09 📅
Tender opening time: 12:00
Contracting authority
Identity
National registration number: IE4000067R
Contact
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1142 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=101676&B=ETENDERS_SIMPLE 🌏
Reference
Additional information
Estimated timing for further notices: 2 years (at end of contract, if required).
Complementary information
Review body
Name: The High Court
Postal address: Four Court, Inns Quay
Postal town: Dublin
Postal code: D07 T652
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Internet address: http://www.courts.ie 🌏
Source: OJS 2016/S 147-265840 (2016-07-28)
Object
Scope of the procurement
Title: Database systems
Reference number: Provision of DBA Support Service
Short description:
Provision of the following DBA support services:
(a) Reactive Support in the event of problems with the ability to log calls as a Priority 1, Priority 2 or Priority 3 depending on the urgency of the problem;
(b) Ability to draw-down contractor consultants, if required, on a daily basis due to issues raised during operational support;
(c) On-site for periods of days/weeks as agreed with the External Service Provider for specific projects or blocks of work where the internal team lacks the capacity and/or capability required.
Show more
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Database systems 📦
Additional CPV: Helpdesk services 📦
Place of performance
NUTS region: Midland 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Department of Education and Skills
Postal address: Marlborough Street
Postal code: 1
Postal town: Dublin
Contact
Internet address: http://www.education.ie 🌏
E-mail: info@education.gov.ie 📧
Phone: +353 18896400 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=101676&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=101676&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2016-07-28 📅
Submission deadline: 2016-09-09 📅
Publication date: 2016-08-02 📅
Identifiers
Notice number: 2016/S 147-265840
OJ-S issue: 147
Object
Scope of the procurement
Short description:
Provision of the following DBA support services:
(a) Reactive Support in the event of problems with the ability to log calls as a Priority 1, Priority 2 or Priority 3 depending on the urgency of the problem;
(b) Ability to draw-down contractor consultants, if required, on a daily basis due to issues raised during operational support;
(c) On-site for periods of days/weeks as agreed with the External Service Provider for specific projects or blocks of work where the internal team lacks the capacity and/or capability required.
Estimated value excluding VAT: 140 000 EUR 💰
Duration: 12 months
Description of renewals: Renewal for an additional period of 12 months.
Place of performance
Main site or place of performance: Department of Education and Skills, Cornamaddy, Athlone, Co. Westmeath.
Procedure
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 6 months
Tender opening date: 2016-09-09 📅
Tender opening time: 12:00
Contracting authority
Identity
National registration number: IE4000067R
Contact
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1142 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=101676&B=ETENDERS_SIMPLE 🌏
Reference
Additional information
Estimated timing for further notices: 2 years (at end of contract, if required).
Complementary information
Review body
Name: The High Court
Postal address: Four Court, Inns Quay
Postal town: Dublin
Postal code: D07 T652
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Internet address: http://www.courts.ie 🌏
Source: OJS 2016/S 147-265840 (2016-07-28)
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