IT Helpdesk Managed Services
RTÉ invites submissions from suitable competent suppliers for the supply of a managed service as follows:
Provide an offsite Service Desk function which will include:
—Ticket resolution, where tickets are generated by RTÉ end users using software to be provided as a result of this Tender.
—Where the ticket cannot be resolved offsite by the vendor, assign it to the appropriate RTÉ Resolver Group.
And provide service desk software on site.
Deadline
The time limit for receipt of tenders was 2017-01-09.
The procurement was published on 2016-11-23.
Who?
What?
Procurement history
| Date |
Document |
| 2016-11-23
|
Contract notice
|