System maintenance and support services

Department of Foreign Affairs

Title attributed to the contract by the contracting authority: Support, Maintenance and Enhancement of the Automated Passport System. The purpose of this procurement is to establish a contract with a supplier(s) for the support, maintenance and future enhancement of the Automated Passport System (APS) in the Department of Foreign Affairs. The Department is prepared to consider a range of service delivery models: e.g. the support and maintenance of specific components of the APS, the support and maintenance of the complete APS system by a single contractor, or a consortium bid. The Department has responsibility for the network and communications infrastructure, and for some of the hardware (Windows servers, desktops, printers). There are a number of operating systems and hardware platforms in use, including Windows 2000, Windows 2003, and Sun Solaris. Further information and additional documentation relating to this notice may be available on the eTenders web site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=48066.

Deadline

The time limit for receipt of tenders was 2007-07-26. The procurement was published on 2007-06-30.

Who? What? Where?
Procurement history
Date Document
2007-06-27 Contract notice
2007-07-06 Additional information
Contract notice (2007-06-27)
Object
Scope of the procurement
Title: System maintenance and support services
Full text:
Title attributed to the contract by the contracting authority: Support, Maintenance and Enhancement of the Automated Passport System. The purpose of this procurement is to establish a contract with a supplier(s) for the support, maintenance and future enhancement of the Automated Passport System (APS) in the Department of Foreign Affairs. The Department is prepared to consider a range of service delivery models: e.g. the support and maintenance of specific components of the APS, the support and maintenance of the complete APS system by a single contractor, or a consortium bid. The Department has responsibility for the network and communications infrastructure, and for some of the hardware (Windows servers, desktops, printers). There are a number of operating systems and hardware platforms in use, including Windows 2000, Windows 2003, and Sun Solaris. Further information and additional documentation relating to this notice may be available on the eTenders web site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=48066.
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Place of performance
ie000 🏙️
Notice metadata
Document type: Contract notice
Nature of contract: Service contract
Regulation: European Communities, with participation by GATT countries
Original language: English 🗣️

Procedure
Procedure type: Restricted procedure
Award criteria
The most economic tender
Type of bid: Global tender
Awarding authority type: Ministry or any other national or federal authority
Main activity: General public/services

Contracting authority
Identity
Awarding authority name: Department of Foreign Affairs
Country: Ireland 🇮🇪
Contact
Internet address: http://www.dfa.ie 🌏

Reference
Dates
Publication date: 2007-06-30 📅
Date received: 2007-06-27 📅
Date dispatched: 2007-06-27 📅
Submission deadline: 2007-07-26 📅
Identifiers
Notice number (legacy): 151926-2007
OJ-S issue: 124/2007

Object
Common procurement vocabulary (CPV)
Code: System and support services 📦
Helpdesk and support services 📦
Software support services 📦
Source: OJS 2007/S 124-151926 (2007-06-27)
Additional information (2007-07-06)
Object
Notice metadata
Document type: Additional information

Contracting authority
Contact
Internet address: apscontract@dfa.ie 📧

Reference
Dates
Publication date: 2007-07-11 📅
Date received: 2007-07-06 📅
Date dispatched: 2007-07-06 📅
Submission deadline: 2007-07-30 📅
Identifiers
Notice number (legacy): 159911-2007
OJ-S issue: 131/2007
Refers to notice: 151926-2007
Source: OJS 2007/S 131-159911 (2007-07-06)
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