Request for Tenders for the provision of Enterprise Solutions for IT Service Management, and IT Asset Discovery and Management, for An Garda Síochána

An Garda Síochána_1192

An Garda Síochána is undertaking this procurement process to identify a suite of solutions to enable the complete IT Service Management of An Garda Síochána’s ICT Service Catalogue as well as the full discovery and management of all Hardware and Software assets and associated licence usage and compliance. An Garda Síochána considers the details of Appendix 1 to be confidential information and have chosen not to include these details in the publicly available RFT documents. In order to access this information Tenderers must agree to the terms of the Tender Confidentiality Undertaking (Attachment 1). The Tender Confidentiality Undertaking must be downloaded from the Documents area within the Request for Tender, printed, signed by an authorised signatory. Tenderers must return a scanned copy of the signed Confidentiality Undertaking through the messaging system on eTenders.gov.ie as soon as possible, and return the signed original to Procurement, Garda HQ, Phoenix Park, Dublin 8.

Deadline
The time limit for receipt of tenders was 2023-10-10. The procurement was published on 2023-09-04.

Who?

What?

Where?

Procurement history
Date Document
2023-09-04 Contract notice
2023-10-08 Additional information
Contract notice (2023-09-04)
Contracting authority
Name and addresses
Name: An Garda Síochána_1192
Postal address: Finance Department, Garda Headquarters, Phoenix Park, Dublin 8
Postal town: Dublin
Postal code: D08 HN3X
Country: Ireland 🇮🇪
Phone: +353 16662173 📞
E-mail: tenderoffice@garda.ie 📧
Region: Éire/Ireland 🏙️
URL: https://www.etenders.gov.ie 🌏
Address of the buyer profile: https://www.etenders.gov.ie 🌏
Communication
Documents URL: https://www.etenders.gov.ie 🌏
Procurement tool URL: https://www.etenders.gov.ie 🌏

Object
Scope of the procurement
Title:
“Request for Tenders for the provision of Enterprise Solutions for IT Service Management, and IT Asset Discovery and Management, for An Garda Síochána”
Products/services: Computer-related services 📦
Short description:
“An Garda Síochána is undertaking this procurement process to identify a suite of solutions to enable the complete IT Service Management of An Garda...”    Show more
Estimated value excluding VAT: EUR 16 000 000 💰

1️⃣
Additional products/services: Software package and information systems 📦
Additional products/services: IT software package 📦
Additional products/services: Miscellaneous software package and computer systems 📦
Additional products/services: IT services: consulting, software development, Internet and support 📦
Additional products/services: System and support services 📦
Additional products/services: Helpdesk and support services 📦
Place of performance: Éire/Ireland 🏙️
Description of the procurement:
“An Garda Síochána is undertaking this procurement process to identify a suite of solutions to enable the complete IT Service Management of An Garda...”    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 16 000 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 60
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal
Description
Description of renewals:
“The Initial Contract Duration is five (5) years. The Contracting Authority has provided for two extensions of up to five years each. The service is subject...”    Show more

Legal, economic, financial and technical information
Conditions for participation
List and brief description of conditions: See Contract Documents
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Conditions related to the contract
Contract performance conditions: See Contract Documents, Appendix 5a, 5b and 6 of the Tender Documents
Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Procedure
Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2023-10-10 15:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 6
Conditions for opening of tenders: 2023-10-10 15:30 📅
Conditions for opening of tenders (place): On-line

Complementary information
Information about recurrence
This is a recurrent procurement
Estimated timing for further notices to be published:
“The Initial Contract Duration is five (5) years. The Contracting Authority has provided for two extensions of up to five years each. The service is subject...”    Show more
Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
Review body
Name: The High Court of Ireland
Postal address: Inns Quay
Postal town: Dublin
Postal code: Dublin 7
Country: Ireland 🇮🇪
Source: OJS 2023/S 173-539232 (2023-09-04)
Additional information (2023-10-08)

Complementary information
Original notice reference
Notice number in the OJ S: 2023/S 173-539232

Changes
Text to be corrected in the original notice
Section number: IV.2.2)
Old value
Date: 2023-10-10 📅
Time: 15:00
New value
Date: 2023-10-13 📅
Time: 15:30
Text to be corrected in the original notice
Section number: IV.2.7)
Old value
Date: 2023-10-10 📅
Time: 15:30
New value
Date: 2023-10-13 📅
Time: 15:30
Source: OJS 2023/S 198-621714 (2023-10-08)