Request for Tenders for provision of ICT Technical Support Services
Department of Foreign Affairs and Trade/An Roinn Gnóthaí Eachtracha agus Trádála
The Minister for Foreign Affairs and Trade invites tenders for provision of suitably qualified and experienced ICT service provider(s) to deliver professional ICT services and resources in support of the Department's current and evolving technology environment. The Services will encompass the provision of skilled personnel with appropriate experience and competencies to support, maintain, and enhance infrastructure and technologies, and contribute to future digital and operational initiatives.
DeadlineDeadline 2026-10-16
Who? What?- • Computer-related management services › Computer facilities management services
- • IT services: consulting, software development, Internet and support › Computer network services
- • IT services: consulting, software development, Internet and support › Computer support and consultancy services
- • System and support services › Helpdesk and support services
- • Aττική › Βόρειος Τομέας Αθηνών
- • Eastern and Midland › Dublin
Procurement history
| Date | Document |
|---|---|
| 2026-09-14 | Contract notice |
Contract notice (2026-09-14)
Object
Scope of the procurement
Title: Request for Tenders for provision of ICT Technical Support Services
Short description:
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support 📦
Estimated value excluding VAT: 17 500 000 EUR 💰
Information about lots
This contract is divided into lots ✅
Tenders may be submitted for maximum number of lots: 3
Tenders may be submitted for all lots ✅
1️⃣
Internal identifier:
Title: Networks and Communications Team
Additional products/services:
Aim of strategic procurement: Reduction of environmental impacts
Green Procurement Criteria: Other Green Public Procurement criteria
Country: Ireland 🇮🇪
Place of performance: Dublin 🏙️
Duration: 5 years
Title
Lot Identification Number:
2️⃣
Internal identifier:
Title: Infrastructure Team
Title
Lot Identification Number:
3️⃣
Internal identifier:
Title: SharePoint Team
Title
Lot Identification Number:
Procedure
Type of procedure
Open procedure ✅
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-10-16 13:00:00 📅
Conditions for opening of tenders: 2026-10-16 13:30:00 📅
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=9053958
Languages in which tenders or requests to participate may be submitted: English 🗣️
Minimum time frame during which the tenderer must maintain the tender: 90 days
Tendering terms
Tenderers may submit more than one tender
Opening date: 2026-10-16 13:30:00 📅
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=9053958
Electronic invoicing: Allowed
Electronic payment will be used ✅
Deadline for requesting additional information: 2026-10-02 13:00:00 📅
Contracting authority
Name and addresses
Name: Department of Foreign Affairs and Trade/An Roinn Gnóthaí Eachtracha agus Trádála
National registration number:
Department: Department of Foreign Affairs and Trade
Postal address: Iveagh House. 80 St Stephen's Green. Dublin 2.
Postal code: D02 VY53
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
Contact point: Procurement Unit
E-mail: dfatenders@dfa.ie 📧
Phone: +353 14082000 📞
URL: https://www.dfa.ie/ 🌏
Address of the buyer profile: https://www.dfa.ie/ 🌏
Type of the contracting authority
Ministry or any other national or federal authority
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=9053958 🌏
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=9053958 🌏
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Service from which information about the review procedure may be obtained
Same as: Review body
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2026/S 178-635092 (2026-09-14)
Object
Scope of the procurement
Title: Request for Tenders for provision of ICT Technical Support Services
Short description:
The Minister for Foreign Affairs and Trade invites tenders for provision of suitably qualified and experienced ICT service provider(s) to deliver professional ICT services and resources in support of the Department's current and evolving technology environment. The Services will encompass the provision of skilled personnel with appropriate experience and competencies to support, maintain, and enhance infrastructure and technologies, and contribute to future digital and operational initiatives.
Show more
Products/services: IT services: consulting, software development, Internet and support 📦
Estimated value excluding VAT: 17 500 000 EUR 💰
Information about lots
This contract is divided into lots ✅
Tenders may be submitted for maximum number of lots: 3
Tenders may be submitted for all lots ✅
1️⃣
Internal identifier:
1
Title: Networks and Communications Team
Additional products/services:
Selection criteria include requirement for appropriate environmental management measures.
Approach to reducing environmental impacts: Other
Green Procurement Criteria: Other Green Public Procurement criteria
Country: Ireland 🇮🇪
Place of performance: Dublin 🏙️
Duration: 5 years
Title
Lot Identification Number:
LOT-0001
2️⃣
Internal identifier:
2
Title: Infrastructure Team
Title
Lot Identification Number:
LOT-0002
3️⃣
Internal identifier:
3
Title: SharePoint Team
Title
Lot Identification Number:
LOT-0003
Procedure
Type of procedure
Open procedure ✅
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-10-16 13:00:00 📅
Conditions for opening of tenders: 2026-10-16 13:30:00 📅
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=9053958
Languages in which tenders or requests to participate may be submitted: English 🗣️
Minimum time frame during which the tenderer must maintain the tender: 90 days
Tendering terms
Tenderers may submit more than one tender
Opening date: 2026-10-16 13:30:00 📅
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=9053958
Electronic invoicing: Allowed
Electronic payment will be used ✅
Deadline for requesting additional information: 2026-10-02 13:00:00 📅
Contracting authority
Name and addresses
Name: Department of Foreign Affairs and Trade/An Roinn Gnóthaí Eachtracha agus Trádála
National registration number:
Department of Foreign Affairs and Trade
Department: Department of Foreign Affairs and Trade
Postal address: Iveagh House. 80 St Stephen's Green. Dublin 2.
Postal code: D02 VY53
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
Contact point: Procurement Unit
E-mail: dfatenders@dfa.ie 📧
Phone: +353 14082000 📞
URL: https://www.dfa.ie/ 🌏
Address of the buyer profile: https://www.dfa.ie/ 🌏
Type of the contracting authority
Ministry or any other national or federal authority
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=9053958 🌏
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=9053958 🌏
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Service from which information about the review procedure may be obtained
Same as: Review body
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2026/S 178-635092 (2026-09-14)
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