Provision of nMarket Support Managed Services

Electricity Supply Board ESB

Ongoing support /change support of nMarket/ Portfolio Reporting/BBM/ BBS / FMT (ESB’s fuel management tool). . Candidates will be responsible for a number of workstreams - Tech and Application Support: Oversee day to day maintenance of ESBs ISEM centric applications/services. This is to include troubleshooting tech issues with the business. Deployment Operations: Coordinate and manage the deployment of change with our technical vendor including system configuration and data population for the purpose of both system and user testing. Customer Focused Support: Maintain a constant open conversation with the Trading Business Unit and keep them informed of upcoming change. Coordinate and support urgent technical issues to a resolution. Liaise with other business units for fix implementation as necessary. Real time monitoring of systems will be necessary.

Deadline

The time limit for receipt of tenders was 2023-07-21. The procurement was published on 2023-06-07.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2023-06-07 Contract notice
2023-06-15 Additional information
2024-11-18 Contract award notice
Contract notice (2023-06-07)
Object
Scope of the procurement
Title: System and support services
Reference number: SSCON6824
Short description:
Ongoing support /change support of nMarket/ Portfolio Reporting/BBM/ BBS / FMT (ESB’s fuel management tool). . Candidates will be responsible for a number of workstreams - Tech and Application Support: Oversee day to day maintenance of ESBs ISEM centric applications/services. This is to include troubleshooting tech issues with the business. Deployment Operations: Coordinate and manage the deployment of change with our technical vendor including system configuration and data population for the purpose of both system and user testing. Customer Focused Support: Maintain a constant open conversation with the Trading Business Unit and keep them informed of upcoming change. Coordinate and support urgent technical issues to a resolution. Liaise with other business units for fix implementation as necessary. Real time monitoring of systems will be necessary.
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Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: System and support services 📦
Additional CPV: Computer support services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Negotiated procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Utilities entity
Awarding authority name: Electricity Supply Board ESB
Postal address: 27 Fitzwilliam Street Lower, Dublin
Postal code: D02 KT92
Postal town: Dublin
Contact
Internet address: https://www.etenders.gov.ie 🌏
E-mail: martha.maher@esb.ie 📧
URL for documents: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=1898420 🌏
URL for participation: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=1898420 🌏

Reference
Dates
Date dispatched: 2023-06-07 📅
Submission deadline: 2023-07-21 📅
Publication date: 2023-06-12 📅
Identifiers
Notice number: 2023/S 111-349649
OJ-S issue: 111
Additional information
As stated in the pre-qualification information memorandum available on request from www.etenders.gov.ie using CFT ID 1898420

Object
Scope of the procurement
Estimated total value: 7 340 000 EUR 💰
Estimated value excluding VAT: 7 340 000 EUR 💰
Duration: 36 months
Description of options:
At the date of issuing this PQQ, it is envisaged that the contract will be for an initial duration of 3 years with an option to extend up to a further 2 years (a potential 5 year contract). The estimated value stated is for a 5 year duration.
Additional information:
As stated in the pre-qualification information memorandum available on request from www.etenders.gov.ie using CFT ID 1898420

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
As stated in the Pre Qualification Questionnaire available for download from www.etenders.gov.ie ID Ref :1898420
List and brief description of rules and criteria:
As stated in the Pre Qualification Questionnaire available for download from www.etenders.gov.ie ID Ref :1898420
Contract execution
Deposits and guarantees required:
As stated in the Pre Qualification Questionnaire available for download from www.etenders.gov.ie ID Ref :1898420
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
As stated in the Pre Qualification Questionnaire available for download from www.etenders.gov.ie ID Ref :1898420
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
As stated in the Pre Qualification Questionnaire available for download from www.etenders.gov.ie ID Ref :1898420
Contract performance conditions: Will be stated in the RFT.

Procedure
Legal basis: 32014L0025
Envisaged number of candidates: 5
Objective criteria for choosing the limited number of candidates:
Applicants will be assessed on the quality of their responses to the rules and criteria outlined in the qualification questionnaire and it is anticipated that the top scoring 5 applicants will be invited to tender, subject to than number qualifying.
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 6 months

Contracting authority
Contact
Contact point: Martha Maher
Address of the buyer profile: https://www.etenders.gov.ie 🌏
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=1898420 🌏

Reference
Additional information
It is our intention to use the Irish Government Procurement portal (www.etenders.gov.ie) for this competition. Access to this Portal is free of charge. Interested parties must formally register their expression of interest for this competition on eTenders before they can gain access to the PQQ documentation. All information relating to and including the pre-qualification documents, any clarifications and changes will be issued/published via this portal. The contracting entity will not accept responsibility for information relayed (or not relayed) via third parties 2) This is the sole call for competition for this service. 3} The contracting entity will not be responsible for any costs, charges or expenses incurred by candidates or tenders. 4) Contract award will be subject to the approval of the competent authorities. 5) It will be a condition of award that candidates are tax compliant. 6) At its absolute discretion, the contracting entity may elect to terminate this procurement process or any contract awarded at any time. 7) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, this this is not to be regarded as a de facto requirement. In all cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended. 8) Without prejudice to the principle of equal treatment, the contracting entity is not obliged to engage in a clarification process in respect of questionnaires with missing or incomplete information. Therefore, candidates are advised to ensure that they return fully completed questionnaires in order to avoid the risk of elimination from the competition.
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Complementary information
Review body
Name: Chief Registrar
Postal address: Four Courts, Inns Quay
Postal town: Dublin
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
Internet address: http://ww.courts.ie 🌏
Source: OJS 2023/S 111-349649 (2023-06-07)
Additional information (2023-06-15)
Object
Notice metadata
Document type: Additional information

Reference
Dates
Date dispatched: 2023-06-15 📅
Publication date: 2023-06-20 📅
Identifiers
Notice number: 2023/S 117-365553
Refers to notice: 2023/S 111-349649
OJ-S issue: 117
Additional information
Applicants will be assessed on the quality of their responses to the rules and criteria outlined in the qualification questionnaire and it is anticipated that the top scoring 3 applicants will be invited to tender, subject to that number qualifying.
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Source: OJS 2023/S 117-365553 (2023-06-15)
Contract award notice (2024-11-18)
Object
Scope of the procurement
Title: SSCON6824 - Provision of nMarket Support Managed Services
Reference number: SSCON6824
Short description:
Procurement of a Support team for the ongoing support/change support of nMarket/Portfolio Reporting/BBM/BBS/FMT (ESB’s fuel management tool).
Type of contract: Services
Products/services: System and support services 📦
Estimated value excluding VAT: 7 000 000 EUR 💰
Total value of the procurement (excluding VAT): 2 814 174 EUR 💰
Maximum value of the framework agreements in this notice: 10 278 000 EUR 💰
Description
Internal identifier: SSCON6824
Title: SSCON6824 - nMarket Support Managed Services
Description of the procurement:
Procurement of a contract for the provision of: Services for the support of nMarket, Portfolio Reporting, a Bespoke Bid Manager, a Bespoke Bid Solution and ESBs Fuel Management Tool.
Title
Lot Identification Number: LOT-0001
Description
Place of performance: Dublin 🏙️
Scope of the procurement
Additional products/services: Software support services 📦
Description
Town: Dublin
Country: Ireland 🇮🇪

Procedure
Type of procedure
Negotiated procedure with prior call for competition ✅
Legal basis: Directive 2014/25/EU
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators ✅

Award of contract
A contract/lot is awarded ✅
Lot Identification Number: LOT-0001
Contract Number: SSCON6824
Date of conclusion of the contract: 2024-10-16 📅
The contract is awarded within a framework agreement ✅
Information about tenders
Number of tenders received: 2
Information on value of the contract/lot (excluding VAT)
Maximum value of the framework agreement: 10 278 000 EUR 💰
Total value of the contract/lot: 2 814 000 EUR 💰
Tender identifier: Baringa Ireland Ltd.
Information about subcontracting
Description: Support Services from ETRM Services
Identifier of lot or group of lots: LOT-0001
Country of origin of the product or the service: Ireland 🇮🇪
Short description of the part of the contract to be subcontracted: Support Services from ETRM Services
The contract is likely to be subcontracted ✅
Name and address of the contractor
Name: Baringa Ireland Ltd.
National registration number: 583671
Postal address: Pavilion House
31 Fitzwilliam Square
Postal code: D02
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
URL: https://www.baringa.com 🌏

Contracting authority
Name and addresses
Name: Electricity Supply Board
National registration number: ESB
Postal code: D02 KT92
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
Contact point: Martha Maher
E-mail: martha.maher@esb.ie 📧
Phone: 0860681415 📞
URL: https://esb.ie 🌏
Address of the buyer profile: https://esb.ie 🌏
Type of the contracting authority
Body governed by public law
Main activity
General public services
Electricity
Communication
Employment legislation document ID: _DEFAULT_VALUE_CHANGE_ME_

Complementary information
Review body
Name: Electricity Supply Board
National registration number: ESB
Postal code: D02 KT92
Region: Dublin 🏙️
Contact point: Martha Maher
E-mail: martha.maher@esb.ie 📧
Phone: 0860681415 📞
URL: https://esb.ie 🌏
Service from which information about the review procedure may be obtained
Postal town: Dublin
Country: Ireland 🇮🇪
Source: OJS 2024/S 225-703408 (2024-11-18)
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