Ongoing support /change support of nMarket/ Portfolio Reporting/BBM/ BBS / FMT (ESB’s fuel management tool). . Candidates will be responsible for a number of workstreams - Tech and Application Support: Oversee day to day maintenance of ESBs ISEM centric applications/services. This is to include troubleshooting tech issues with the business. Deployment Operations: Coordinate and manage the deployment of change with our technical vendor including system configuration and data population for the purpose of both system and user testing. Customer Focused Support: Maintain a constant open conversation with the Trading Business Unit and keep them informed of upcoming change. Coordinate and support urgent technical issues to a resolution. Liaise with other business units for fix implementation as necessary. Real time monitoring of systems will be necessary.
Deadline
The time limit for receipt of tenders was 2023-07-21.
The procurement was published on 2023-06-07.
Object Scope of the procurement
Title: Provision of nMarket Support Managed Services
SSCON6824
Products/services: System and support services📦
Short description:
“Ongoing support /change support of nMarket/ Portfolio Reporting/BBM/ BBS / FMT (ESB’s fuel management tool). . Candidates will be responsible for a number...”
Short description
Ongoing support /change support of nMarket/ Portfolio Reporting/BBM/ BBS / FMT (ESB’s fuel management tool). . Candidates will be responsible for a number of workstreams - Tech and Application Support: Oversee day to day maintenance of ESBs ISEM centric applications/services. This is to include troubleshooting tech issues with the business. Deployment Operations: Coordinate and manage the deployment of change with our technical vendor including system configuration and data population for the purpose of both system and user testing. Customer Focused Support: Maintain a constant open conversation with the Trading Business Unit and keep them informed of upcoming change. Coordinate and support urgent technical issues to a resolution. Liaise with other business units for fix implementation as necessary. Real time monitoring of systems will be necessary.
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Estimated value excluding VAT: EUR 7 340 000 💰
1️⃣
Additional products/services: Computer support services📦
Place of performance: Éire/Ireland🏙️
Description of the procurement:
“Ongoing support /change support of nMarket/ Portfolio Reporting/BBM/ BBS / FMT (ESB’s fuel management tool). . Candidates will be responsible for a number...”
Description of the procurement
Ongoing support /change support of nMarket/ Portfolio Reporting/BBM/ BBS / FMT (ESB’s fuel management tool). . Candidates will be responsible for a number of workstreams - Tech and Application Support: Oversee day to day maintenance of ESBs ISEM centric applications/services. This is to include troubleshooting tech issues with the business. Deployment Operations: Coordinate and manage the deployment of change with our technical vendor including system configuration and data population for the purpose of both system and user testing. Customer Focused Support: Maintain a constant open conversation with the Trading Business Unit and keep them informed of upcoming change. Coordinate and support urgent technical issues to a resolution. Liaise with other business units for fix implementation as necessary. Real time monitoring of systems will be necessary.
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 7 340 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 36
Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 5
Objective criteria for choosing the limited number of candidates:
“Applicants will be assessed on the quality of their responses to the rules and criteria outlined in the qualification questionnaire and it is anticipated...”
Objective criteria for choosing the limited number of candidates
Applicants will be assessed on the quality of their responses to the rules and criteria outlined in the qualification questionnaire and it is anticipated that the top scoring 5 applicants will be invited to tender, subject to than number qualifying.
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Options ✅
Description of options:
“At the date of issuing this PQQ, it is envisaged that the contract will be for an initial duration of 3 years with an option to extend up to a further 2...”
Description of options
At the date of issuing this PQQ, it is envisaged that the contract will be for an initial duration of 3 years with an option to extend up to a further 2 years (a potential 5 year contract). The estimated value stated is for a 5 year duration.
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Additional information:
“As stated in the pre-qualification information memorandum available on request from www.etenders.gov.ie using CFT ID 1898420”
Legal, economic, financial and technical information Conditions for participation
List and brief description of conditions:
“As stated in the Pre Qualification Questionnaire available for download from www.etenders.gov.ie ID Ref :1898420” Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Conditions for participation
List and brief description of rules and criteria:
“As stated in the Pre Qualification Questionnaire available for download from www.etenders.gov.ie ID Ref :1898420”
Deposits and guarantees required:
“As stated in the Pre Qualification Questionnaire available for download from www.etenders.gov.ie ID Ref :1898420”
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
“As stated in the Pre Qualification Questionnaire available for download from www.etenders.gov.ie ID Ref :1898420”
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
“As stated in the Pre Qualification Questionnaire available for download from www.etenders.gov.ie ID Ref :1898420” Conditions related to the contract
Contract performance conditions: Will be stated in the RFT.
Procedure Type of procedure
Negotiated procedure with prior call for competition
Information about a framework agreement or a dynamic purchasing system
Framework agreement with a single operator
Administrative information
Time limit for receipt of tenders or requests to participate: 2023-07-21
12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 6
Complementary information Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
Additional information
“It is our intention to use the Irish Government Procurement portal (www.etenders.gov.ie) for this competition. Access to this Portal is free of charge....”
It is our intention to use the Irish Government Procurement portal (www.etenders.gov.ie) for this competition. Access to this Portal is free of charge. Interested parties must formally register their expression of interest for this competition on eTenders before they can gain access to the PQQ documentation. All information relating to and including the pre-qualification documents, any clarifications and changes will be issued/published via this portal. The contracting entity will not accept responsibility for information relayed (or not relayed) via third parties 2) This is the sole call for competition for this service. 3} The contracting entity will not be responsible for any costs, charges or expenses incurred by candidates or tenders. 4) Contract award will be subject to the approval of the competent authorities. 5) It will be a condition of award that candidates are tax compliant. 6) At its absolute discretion, the contracting entity may elect to terminate this procurement process or any contract awarded at any time. 7) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, this this is not to be regarded as a de facto requirement. In all cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended. 8) Without prejudice to the principle of equal treatment, the contracting entity is not obliged to engage in a clarification process in respect of questionnaires with missing or incomplete information. Therefore, candidates are advised to ensure that they return fully completed questionnaires in order to avoid the risk of elimination from the competition.
Show more Review body
Name: Chief Registrar
Postal address: Four Courts, Inns Quay
Postal town: Dublin
Country: Ireland 🇮🇪
Phone: +353 18886000📞
URL: http://ww.courts.ie🌏
Source: OJS 2023/S 111-349649 (2023-06-07)
Additional information (2023-06-15)
Complementary information Original notice reference
Notice number in the OJ S: 2023/S 111-349649
Changes Text to be corrected in the original notice
Section number: II.2.2)
Place of text to be modified: II.2.2
Old value
Additional products/services: Computer support services📦 New value
Additional products/services: Software support services📦 Text to be corrected in the original notice
Section number: II.2.9)
Place of text to be modified: II.2.9
Old value
Text:
“Envisaged number of candidates : 5
Applicants will be assessed on the quality of their responses to the
rules and criteria outlined in the qualification...”
Text
Envisaged number of candidates : 5
Applicants will be assessed on the quality of their responses to the
rules and criteria outlined in the qualification questionnaire and it is anticipated that the top scoring 5 applicants will be invited to tender,
subject to than number qualifying.
Show more New value
Text:
“Envisaged number of candidates: 3
Applicants will be assessed on the quality of their responses to the
rules and criteria outlined in the qualification...”
Text
Envisaged number of candidates: 3
Applicants will be assessed on the quality of their responses to the
rules and criteria outlined in the qualification questionnaire and it is anticipated that the top scoring 3 applicants will be invited to tender,
subject to that number qualifying.
“Applicants will be assessed on the quality of their responses to the
rules and criteria outlined in the qualification questionnaire and it is anticipated...”
Applicants will be assessed on the quality of their responses to the
rules and criteria outlined in the qualification questionnaire and it is anticipated that the top scoring 3 applicants will be invited to tender,
subject to that number qualifying.
Show more
Source: OJS 2023/S 117-365553 (2023-06-15)