Provision of a Survey Software Solution to DCU

Dublin City University

DCU requires an enterprise survey solution that will provide a modern, online, accessible, feature rich survey platform. The University has, until recently, taken a decentralised approach to the sourcing and management of survey software tools with individual departments, faculties and offices engaging vendors separately. While a new central budgetary model for survey tool management has recently been agreed, the University expects the successful Tenderer to take a lead role in the management and administration of any new site license

Deadline
The time limit for receipt of tenders was 2023-09-11. The procurement was published on 2023-08-17.

Who?

What?

Where?

Procurement history
Date Document
2023-08-17 Contract notice
Contract notice (2023-08-17)
Contracting authority
Name and addresses
Name: Dublin City University
Postal address: Glasnevin, Dublin 9
Postal town: Dublin
Postal code: D09 DXA0
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: procurement@dcu.ie ๐Ÿ“ง
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
URL: https://www.dcu.ie ๐ŸŒ
Address of the buyer profile: https://www.etenders.gov.ie ๐ŸŒ
Communication
Documents URL: https://www.etenders.gov.ie ๐ŸŒ
Participation URL: https://www.etenders.gov.ie ๐ŸŒ

Object
Scope of the procurement
Title: Provision of a Survey Software Solution to DCU 23015-S
Products/services: Customer survey services ๐Ÿ“ฆ
Short description:
โ€œDCU requires an enterprise survey solution that will provide a modern, online, accessible, feature rich survey platform. The University has, until recently,...โ€    Show more
Estimated value excluding VAT: EUR 720 000 ๐Ÿ’ฐ

1๏ธโƒฃ
Additional products/services: Industry specific software development services ๐Ÿ“ฆ
Additional products/services: Software supply services ๐Ÿ“ฆ
Additional products/services: Customer Relation Management software development services ๐Ÿ“ฆ
Additional products/services: Educational software development services ๐Ÿ“ฆ
Place of performance: Dublin ๐Ÿ™๏ธ
Main site or place of performance: Dublin, Ireland
Description of the procurement:
โ€œDCU requires an enterprise survey solution that will provide a modern, online, accessible, feature rich survey platform. The University has, until recently,...โ€    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 720 000 ๐Ÿ’ฐ
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 48
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal โœ…
Description
Description of renewals:
โ€œDCU reserves the right to extend the Term for a period or periods of up to 12 months with a maximum of 4 such extension or extensions on the same terms and...โ€    Show more

Procedure
Type of procedure
Open procedure
Accelerated procedure:
โ€œThe University needs to have this contract in place as a matter of urgency to allow departments with existing survey tool requirements to manage migration...โ€    Show more
Administrative information
Time limit for receipt of tenders or requests to participate: 2023-09-11 12:00 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 6
Conditions for opening of tenders: 2023-09-11 12:30 ๐Ÿ“…

Complementary information
Information about recurrence
This is a recurrent procurement โœ…
Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
Review body
Name: The High Court
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Review procedure
Precise information on deadline(s) for review procedures: Please consult your legal advisors
Source: OJS 2023/S 160-507897 (2023-08-17)