Artificial Intelligent (AI) enabled Student Engagement Platform (GALW/CON1560/2023)
University of Galway ID 1400
University of Galway is seeking to establish a Single Party Framework for an Artificial Intelligent (AI) enabled Student Engagement Platform. The initial contract will be to replicate or retain its current platform that extracts answers from existing knowledge management stores, databases and web pages for 20,000 students with an average of 17,000 questions asked and answered in the 12 months preceding publication of this tender. The platform will provide analytics into student needs, based on user questions, with a Content Management System that empowers the University to centralize and share knowledge from one place. The platform will also provide a foundation to further build the AI capabilities and future potential developments may include integration with other student systems, virtual personal assistant functionality, and the possibility to integrate with other messaging apps as technologies progress.
DeadlineThe time limit for receipt of tenders was 2023-07-17. The procurement was published on 2023-06-16.
Who? What?- • Communication and multimedia software package › Communication software package
- • Telephone and data transmission services › Electronic message and information services
- • Software programming and consultancy services › System and support services
- • Software programming and consultancy services › Software-related services
Procurement history
| Date | Document |
|---|---|
| 2023-06-16 | Contract notice |
Contract notice (2023-06-16)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Short description:
“University of Galway is seeking to establish a Single Party Framework for an Artificial Intelligent (AI) enabled Student Engagement Platform. The initial...”
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Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support 📦
Additional CPV: Communication and multimedia software package 📦
Place of performance
NUTS region: West 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: University of Galway ID 1400
Postal address: University Road
Postal code: H91TK33
Postal town: Galway
Contact
Internet address: https://www.universityofgalway.ie/ 🌏
E-mail: procure@universityofgalway.ie 📧
Phone: +353 91493970 📞
URL for documents: https://www.etenders.gov.ie 🌏
URL for participation: https://www.etenders.gov.ie/ 🌏
Reference
Dates
Date dispatched: 2023-06-16 📅
Submission deadline: 2023-07-17 📅
Publication date: 2023-06-21 📅
Identifiers
Notice number: 2023/S 118-371298
OJ-S issue: 118
Object
Scope of the procurement
Estimated total value: 900 000 EUR 💰
Estimated value excluding VAT: 900 000 EUR 💰
Duration: 108 months
Description of renewals:
“The framework agreement will initially be established for a period of [three] [3] years. The”
“Contracting Authority reserves the right to extend the framework for a further [two] [2] year”
“period, subject to a maximum of [three] [3] such extensions, and further subject to satisfactory”
“performance, business needs and budgetary constraints”
Place of performance
Main site or place of performance:
“Galway”
Procedure
Legal basis: 32014L0024
Justification for the framework agreement:
“As this requirement is for an Artificial Intelligent (AI) enabled Student Engagement . Platform, it is not feasible to change service providers every 4 years.”
Justification for framework agreement duration over four years:
“As this requirement is for an Artificial Intelligent (AI) enabled Student Engagement . Platform, it is not feasible to change service providers every 4 years.”
Time of receipt of tenders: 16:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender opening date: 2023-07-17 📅
Tender opening time: 16:30
Contracting authority
Contact
Contact point: Máire Hornibrook
Address of the buyer profile: https://www.universityofgalway.ie/ 🌏
Documents URL: https://www.etenders.gov.ie 🌏
Reference
Additional information
Estimated timing for further notices:
“June 2032”
Complementary information
Review body
Name: The High Court
Postal town: Dublin
Country: Ireland 🇮🇪
Internet address: https://www.courts.ie/ 🌏
Body responsible for mediation procedures
Name: The High Court
Postal town: Dublin
Country: Ireland 🇮🇪
Internet address: https://www.courts.ie/ 🌏
Service from which information about the review procedure may be obtained
Name: The High Court
Postal town: Dublin
Country: Ireland 🇮🇪
Internet address: https://www.courts.ie/ 🌏
Source: OJS 2023/S 118-371298 (2023-06-16)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Short description:
“University of Galway is seeking to establish a Single Party Framework for an Artificial Intelligent (AI) enabled Student Engagement Platform. The initial...”
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support 📦
Additional CPV: Communication and multimedia software package 📦
Place of performance
NUTS region: West 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: University of Galway ID 1400
Postal address: University Road
Postal code: H91TK33
Postal town: Galway
Contact
Internet address: https://www.universityofgalway.ie/ 🌏
E-mail: procure@universityofgalway.ie 📧
Phone: +353 91493970 📞
URL for documents: https://www.etenders.gov.ie 🌏
URL for participation: https://www.etenders.gov.ie/ 🌏
Reference
Dates
Date dispatched: 2023-06-16 📅
Submission deadline: 2023-07-17 📅
Publication date: 2023-06-21 📅
Identifiers
Notice number: 2023/S 118-371298
OJ-S issue: 118
Object
Scope of the procurement
Estimated total value: 900 000 EUR 💰
Estimated value excluding VAT: 900 000 EUR 💰
Duration: 108 months
Description of renewals:
“The framework agreement will initially be established for a period of [three] [3] years. The”
“Contracting Authority reserves the right to extend the framework for a further [two] [2] year”
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“period, subject to a maximum of [three] [3] such extensions, and further subject to satisfactory”
“performance, business needs and budgetary constraints”
Main site or place of performance:
“Galway”
Procedure
Legal basis: 32014L0024
Justification for the framework agreement:
“As this requirement is for an Artificial Intelligent (AI) enabled Student Engagement . Platform, it is not feasible to change service providers every 4 years.”
Justification for framework agreement duration over four years:
“As this requirement is for an Artificial Intelligent (AI) enabled Student Engagement . Platform, it is not feasible to change service providers every 4 years.”
Time of receipt of tenders: 16:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender opening date: 2023-07-17 📅
Tender opening time: 16:30
Contracting authority
Contact
Contact point: Máire Hornibrook
Address of the buyer profile: https://www.universityofgalway.ie/ 🌏
Documents URL: https://www.etenders.gov.ie 🌏
Reference
Additional information
Estimated timing for further notices:
“June 2032”
Complementary information
Review body
Name: The High Court
Postal town: Dublin
Country: Ireland 🇮🇪
Internet address: https://www.courts.ie/ 🌏
Body responsible for mediation procedures
Name: The High Court
Postal town: Dublin
Country: Ireland 🇮🇪
Internet address: https://www.courts.ie/ 🌏
Service from which information about the review procedure may be obtained
Name: The High Court
Postal town: Dublin
Country: Ireland 🇮🇪
Internet address: https://www.courts.ie/ 🌏
Source: OJS 2023/S 118-371298 (2023-06-16)
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