Technical Support for Citrix XenMobile environment with Netscaler
Department of Agriculture Food and the Marine
The Department of Agriculture, Food and the Marine requires 2nd- and 3rd-level technical support for the XenMobile EMM solution in the form of a helpdesk and onsite support for the term as specified in the tender document. The helpdesk will not be used for certain changes in the XenMobile environment as these are carried out in-house.
DeadlineThe time limit for receipt of tenders was 2025-03-14. The procurement was published on 2025-02-07.
Who? What?- โข Computer support and consultancy services โบ Computer support services
- โข Helpdesk and support services โบ Systems support services
- โข Software-related services โบ Software support services
- โข Aฯฯฮนฮบฮฎ โบ ฮฯฯฮตฮนฮฟฯ ฮคฮฟฮผฮญฮฑฯ ฮฮธฮทฮฝฯฮฝ
- โข Eastern and Midland โบ Dublin
Procurement history
| Date | Document |
|---|---|
| 2025-02-07 | Contract notice |
Contract notice (2025-02-07)
Object
Scope of the procurement
Title: Technical Support for Citrix XenMobile environment with Netscaler
Short description:
Type of contract: Services
Products/services: System and support services ๐ฆ
Estimated value excluding VAT: 150 000 EUR ๐ฐ
Other restrictions on the place of performance: Anywhere in the given country
Description
Internal identifier:
Additional products/services:
Country: Ireland ๐ฎ๐ช
Duration: 3 years
Title
Lot Identification Number:
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-03-14 14:00:00 ๐
Conditions for opening of tenders: 2025-03-14 14:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5029784
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 120 days
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-03-14 14:30:00 ๐
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5029784
Electronic invoicing: Allowed
Deadline for requesting additional information: 2025-03-04 14:00:00 ๐
Contracting authority
Name and addresses
Name: Department of Agriculture Food and the Marine
National registration number:
Postal address: Agriculture House Kildare Street
Postal code: D02 WK12
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: procurement@agriculture.gov.ie ๐ง
Phone: +35316072000 ๐
URL: https://www.agriculture.gov.ie ๐
Address of the buyer profile: https://www.agriculture.gov.ie ๐
Type of the contracting authority
Ministry or any other national or federal authority
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5029784 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5029784 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Same as: Review body
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2025/S 028-087228 (2025-02-07)
Object
Scope of the procurement
Title: Technical Support for Citrix XenMobile environment with Netscaler
Short description:
The Department of Agriculture, Food and the Marine requires 2nd- and 3rd-level technical support for the XenMobile EMM solution in the form of a helpdesk and onsite support for the term as specified in the tender document. The helpdesk will not be used for certain changes in the XenMobile environment as these are carried out in-house.
Show more
Products/services: System and support services ๐ฆ
Estimated value excluding VAT: 150 000 EUR ๐ฐ
Other restrictions on the place of performance: Anywhere in the given country
Description
Internal identifier:
0
Additional products/services:
Duration: 3 years
Title
Lot Identification Number:
LOT-0001
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-03-14 14:00:00 ๐
Conditions for opening of tenders: 2025-03-14 14:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5029784
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 120 days
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-03-14 14:30:00 ๐
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5029784
Electronic invoicing: Allowed
Deadline for requesting additional information: 2025-03-04 14:00:00 ๐
Contracting authority
Name and addresses
Name: Department of Agriculture Food and the Marine
National registration number:
IE4773186Q
Postal address: Agriculture House Kildare Street
Postal code: D02 WK12
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: procurement@agriculture.gov.ie ๐ง
Phone: +35316072000 ๐
URL: https://www.agriculture.gov.ie ๐
Address of the buyer profile: https://www.agriculture.gov.ie ๐
Type of the contracting authority
Ministry or any other national or federal authority
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5029784 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5029784 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Same as: Review body
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2025/S 028-087228 (2025-02-07)
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