Technical Support for Citrix XenMobile environment with Netscaler

Contract notice (2025-02-07)
Object
Scope of the procurement
Title: Technical Support for Citrix XenMobile environment with Netscaler
Short description:
“The Department of Agriculture, Food and the Marine requires 2nd- and 3rd-level technical support for the XenMobile EMM solution in the form of a helpdesk...”    Show more
Type of contract: Services
Products/services: System and support services 📦
Estimated value excluding VAT: 150 000 EUR 💰
Description
Description of the procurement:
“The Department of Agriculture, Food and the Marine requires 2nd- and 3rd-level technical support for the XenMobile EMM solution in the form of a helpdesk...”    Show more
Additional products/services: IT services: consulting, software development, Internet and support 📦
Additional products/services: Computer support services 📦
Additional products/services: Systems support services 📦
Additional products/services: Software support services 📦
Duration: 3 (YEAR)
The time frame below is expressed in number of years.
Title
Lot Identification Number: LOT-0001

Procedure
Type of procedure
Open procedure ✅
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-03-14 14:00:00 📅
Conditions for opening of tenders: 2025-03-14 14:30:00 📅
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5029784
Languages in which tenders or requests to participate may be submitted: English 🗣️
Minimum time frame during which the tenderer must maintain the tender: 120

Contracting authority
Name and addresses
Name: Department of Agriculture Food and the Marine
National registration number: IE4773186Q
Postal address: Agriculture House Kildare Street
Postal code: D02 WK12
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: procurement@agriculture.gov.ie 📧
Phone: +35316072000 📞
URL: https://www.agriculture.gov.ie 🌏
Address of the buyer profile: https://www.agriculture.gov.ie 🌏
Type of the contracting authority
Ministry or any other national or federal authority
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5029784 🌏
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5029784 🌏

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2025/S 028-087228 (2025-02-07)