Technical and Development Support Services for Unit4 ERP Installations in Irish Local Authorities Single Supplier Framework

Local Government Management Agency

The appointment of suitably qualified and experienced partners with detailed Unit4 ERP expertise that can work alongside the existing Local Government Management Agency support teams, and its Strategic partners, supporting the business planning objectives. The Technical Services required may involve, but are not limited to: 1. Unit4 ERP Database administration and optimisation 2. On-premise infrastructure upgrades and updates, including SQL Server version upgrades, Windows Server upgrades etc. 3. Installation of underlying Unit4 ERP services such as update packages, Report Engine updates, Reporting, Hotfixes and Experience Packs as required 4. Assistance in the LA side preparation and configuration required for Migration to Unit4 Cloud The Application Services required may involve, but are not limited to: 1. Unit 4 ERP Consultancy 2. Ability to deliver amendments and add-ons to Unit4 ERP as required by the LA sector. 3. Delivery of training on the use of the Unit4 ERP and integrated applications 4. Assisting in the transfer of application-level knowledge/consultancy to the Subject Matter Experts. Note: In-depth knowledge of Local Government-specific operations , such as Loans, Rents, Commercial Rates, Supplier Tax, Miscellaneous Billing, PDC, Recurring Manager, AFS, Budgets, Quarterly Reporting, Costing of Services, Customer Statements, CCR will be required to provide these services.

Deadline

The time limit for receipt of tenders was 2025-04-18. The procurement was published on 2025-02-26.

Who?

• Local Government Management Agency

What?

Where?

• Aττική › Βόρειος Τομέας Αθηνών
• Eastern and Midland › Dublin

Procurement history

Date	Document
2025-02-26	Contract notice

Contract notice (2025-02-26)
Object
Scope of the procurement
Title: Technical and Development Support Services for Unit4 ERP Installations in Irish Local Authorities Single Supplier Framework
Short description:

Type of contract: Services
Products/services: Software development services utilities 📦
Description
Internal identifier: 0
Estimated value excluding VAT: 800 000 EUR 💰
Additional products/services:

Computer support and consultancy services 📦

Financial systems software development services 📦

IT services: consulting, software development, Internet and support 📦

+ 4 more

Software support services 📦

System and support services 📦

Systems support services 📦

Technical support services 📦

Approach to reducing environmental impacts: Other
Social objective promoted: Other
Innovation procurement: The procured works, supplies or services are novel or significantly improved compared to other works, supplies, or services already on the market.
The use of accessibility criteria for persons with disabilities in the technical specifications: Accessibility criteria for persons with disabilities are not included because the procurement is not intended for use by natural persons
Green Procurement Criteria: National Green Public Procurement criteria
Country: Ireland 🇮🇪
Place of performance: Dublin 🏙️
Title
Lot Identification Number: LOT-0001

Procedure
Type of procedure
Open procedure ✅
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-04-18 17:00:00 📅
Conditions for opening of tenders: 2025-04-18 17:30:00 📅
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5182877
Languages in which tenders or requests to participate may be submitted: English 🗣️
Minimum time frame during which the tenderer must maintain the tender: 6 months
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators ✅
Maximum number of participants: 1
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-04-18 17:30:00 📅
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5182877
Electronic invoicing: Required
Electronic ordering will be used ✅
Electronic payment will be used ✅

Contracting authority
Name and addresses
Name: Local Government Management Agency
National registration number: 9829486G
Postal address: Local Government House, 35/39 Ushers Quay
Postal code: D08 H56R
Postal town: DUBLIN 8
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: procurement@lgma.ie 📧
Phone: 01 633 2200 📞
URL: http://www.lgma.ie 🌏
Address of the buyer profile: http://www.lgma.ie 🌏
Type of the contracting authority
Body governed by public law
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5182877 🌏
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5182877 🌏
Electronic submission: Required

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Service from which information about the review procedure may be obtained
Same as: Name and addresses
Review procedure
Precise information on deadline(s) for review procedures: As per RFT
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2025/S 042-134704 (2025-02-26)

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