Request for Tenders for the provision of a Consultation Portal including Training, Maintenance and Support
Department of Housing Local Government and Heritage
The services consists of the provision, installation, configuration and support of an online consultation portal, integrated with the Departments online presence, through which the public can respond to surveys and make submissions on various types of consultations. The portal must be capable of running multiple consultations simultaneously; each consultation will have a separate admin team that are limited to accessing their own consultation. The portal must have the flexibility to cater for specific requirements of complex consultation processes such as the afore mentioned examples. These complex consultation processes will require interfacing with multiple backend systems.
DeadlineThe time limit for receipt of tenders was 2026-01-09. The procurement was published on 2025-11-28.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
- โข CiviQ
- โข Helpdesk and support services โบ Systems support services
- โข IT services: consulting, software development, Internet and support โบ Computer-related services
- โข Software programming and consultancy services โบ Software-related services
- โข Software programming and consultancy services โบ Custom software development services
- โข Aฯฯฮนฮบฮฎ โบ ฮฯฯฮตฮนฮฟฯ ฮคฮฟฮผฮญฮฑฯ ฮฮธฮทฮฝฯฮฝ
- โข Eastern and Midland โบ Dublin
Procurement history
| Date | Document |
|---|---|
| 2025-11-28 | Contract notice |
| 2026-05-12 | Contract award notice |
Contract notice (2025-11-28)
Object
Scope of the procurement
Title: Request for Tenders for the provision of a Consultation Portal including Training, Maintenance and Support
Short description:
โThe services consists of the provision, installation, configuration and support of an online consultation portal, integrated with the Departments online...โ
Show more
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support ๐ฆ
Estimated value excluding VAT: 200 000 EUR ๐ฐ
Other restrictions on the place of performance: Anywhere in the given country
Description
Internal identifier:
Estimated value excluding VAT: 200 000 EUR ๐ฐ
Description of the procurement:
โThe services consists of the provision, installation, configuration and support of an online consultation portal, integrated with the Departments online...โ
Show more
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support ๐ฆ
Additional products/services: Custom software development services ๐ฆ
Computer-related services ๐ฆ
Systems support services ๐ฆ
Software-related services ๐ฆ
Country: Ireland ๐ฎ๐ช
Duration: 60 (MONTH)
The time frame below is expressed in number of months.
Title
Lot Identification Number: LOT-0001
Scope of the procurement
Additional products/services: Custom software development services ๐ฆ
Computer-related services ๐ฆ
Systems support services ๐ฆ
Software-related services ๐ฆ
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-01-09 12:00:00 ๐
Conditions for opening of tenders: 2026-01-09 12:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7095873
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 120
Tendering terms
Tenderers may submit more than one tender
Opening date: 2026-01-09 12:30:00 ๐
Place:
โhttps://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7095873โ
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Electronic invoicing: Allowed
Electronic ordering will be used โ
Electronic payment will be used โ
Deadline for requesting additional information: 2025-12-17 12:00:00 ๐
Contracting authority
Name and addresses
Name: Department of Housing Local Government and Heritage
National registration number: 0000
Postal address: Custom House
Postal code: D01 W6X0
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: strategy@housing.gov.ie ๐ง
Phone: +53 9117551 ๐
URL: https://www.housing.gov.ie/ ๐
Address of the buyer profile: https://www.housing.gov.ie/ ๐
Type of the contracting authority
Body governed by public law
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=7095873 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=7095873 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Information about electronic workflows
Electronic invoicing will be accepted
Electronic ordering will be used
Electronic payment will be used
Source: OJS 2025/S 232-798823 (2025-11-28)
Object
Scope of the procurement
Title: Request for Tenders for the provision of a Consultation Portal including Training, Maintenance and Support
Short description:
โThe services consists of the provision, installation, configuration and support of an online consultation portal, integrated with the Departments online...โ
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support ๐ฆ
Estimated value excluding VAT: 200 000 EUR ๐ฐ
Other restrictions on the place of performance: Anywhere in the given country
Description
Internal identifier:
0
Estimated value excluding VAT: 200 000 EUR ๐ฐ
Description of the procurement:
โThe services consists of the provision, installation, configuration and support of an online consultation portal, integrated with the Departments online...โ
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support ๐ฆ
Additional products/services: Custom software development services ๐ฆ
Computer-related services ๐ฆ
Systems support services ๐ฆ
Software-related services ๐ฆ
Country: Ireland ๐ฎ๐ช
Duration: 60 (MONTH)
The time frame below is expressed in number of months.
Title
Lot Identification Number: LOT-0001
Scope of the procurement
Additional products/services: Custom software development services ๐ฆ
Computer-related services ๐ฆ
Systems support services ๐ฆ
Software-related services ๐ฆ
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-01-09 12:00:00 ๐
Conditions for opening of tenders: 2026-01-09 12:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7095873
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 120
Tendering terms
Tenderers may submit more than one tender
Opening date: 2026-01-09 12:30:00 ๐
Place:
โhttps://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7095873โ
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Electronic invoicing: Allowed
Electronic ordering will be used โ
Electronic payment will be used โ
Deadline for requesting additional information: 2025-12-17 12:00:00 ๐
Contracting authority
Name and addresses
Name: Department of Housing Local Government and Heritage
National registration number: 0000
Postal address: Custom House
Postal code: D01 W6X0
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: strategy@housing.gov.ie ๐ง
Phone: +53 9117551 ๐
URL: https://www.housing.gov.ie/ ๐
Address of the buyer profile: https://www.housing.gov.ie/ ๐
Type of the contracting authority
Body governed by public law
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=7095873 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=7095873 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Information about electronic workflows
Electronic invoicing will be accepted
Electronic ordering will be used
Electronic payment will be used
Source: OJS 2025/S 232-798823 (2025-11-28)
Contract award notice (2026-05-12)
Object
Scope of the procurement
Estimated value excluding VAT: 200 000 EUR ๐ฐ
Total value of the procurement (excluding VAT): 117 200 EUR ๐ฐ
Description
Estimated value excluding VAT: 200 000 EUR ๐ฐ
Award criteria
Quality criterion (name): Quality at 70%
Quality criterion (weighting): 70
Cost criterion (name): Cost at 30%
Cost criterion (weighting): 30
Procedure
Weight type: Weight (percentage, exact)
Award of contract
A contract/lot is awarded โ
Lot Identification Number: LOT-0001
Contract Number: 439357
Date of conclusion of the contract: 2026-05-07 ๐
Information about tenders
Number of tenders received: 2
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 117 200 EUR ๐ฐ
Tender identifier: 000151283
Identifier of lot or group of lots: LOT-0001
Name and address of the contractor
Name: CiviQ
National registration number: Aphelion Ltd t/a CiviQ
Postal address: Digital Office Centre, Block B, Maynooth Business Campus, Straffan Road
Postal code: None
Postal town: Maynooth
Region: Mid-East ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: vanessa@civiq.eu ๐ง
Phone: 0861408681 ๐
URL: www.civiq.eu ๐
Size of the economic operator: Micro, small, or medium
Source: OJS 2026/S 093-334058 (2026-05-12)
Object
Scope of the procurement
Estimated value excluding VAT: 200 000 EUR ๐ฐ
Total value of the procurement (excluding VAT): 117 200 EUR ๐ฐ
Description
Estimated value excluding VAT: 200 000 EUR ๐ฐ
Award criteria
Quality criterion (name): Quality at 70%
Quality criterion (weighting): 70
Cost criterion (name): Cost at 30%
Cost criterion (weighting): 30
Procedure
Weight type: Weight (percentage, exact)
Award of contract
A contract/lot is awarded โ
Lot Identification Number: LOT-0001
Contract Number: 439357
Date of conclusion of the contract: 2026-05-07 ๐
Information about tenders
Number of tenders received: 2
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 117 200 EUR ๐ฐ
Tender identifier: 000151283
Identifier of lot or group of lots: LOT-0001
Name and address of the contractor
Name: CiviQ
National registration number: Aphelion Ltd t/a CiviQ
Postal address: Digital Office Centre, Block B, Maynooth Business Campus, Straffan Road
Postal code: None
Postal town: Maynooth
Region: Mid-East ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: vanessa@civiq.eu ๐ง
Phone: 0861408681 ๐
URL: www.civiq.eu ๐
Size of the economic operator: Micro, small, or medium
Source: OJS 2026/S 093-334058 (2026-05-12)
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