Provision of the continued operation, enhancement, and scalability of its existing intelligence and investigative CLUE software system
Food Safety Authority of Ireland
Provision of the continued operation, enhancement, and scalability of its existing intelligence and investigative CLUE software system
DeadlineThe time limit for receipt of tenders was 2025-10-28. The procurement was published on 2025-09-23.
Who? What?- โข Computer support services โบ Technical computer support services
- โข Helpdesk and support services โบ Systems support services
- โข Software-related services โบ Software support services
- โข Aฯฯฮนฮบฮฎ โบ ฮฯฯฮตฮนฮฟฯ ฮคฮฟฮผฮญฮฑฯ ฮฮธฮทฮฝฯฮฝ
- โข Eastern and Midland โบ Dublin
Procurement history
| Date | Document |
|---|---|
| 2025-09-23 | Contract notice |
Contract notice (2025-09-23)
Object
Scope of the procurement
Title: Provision of the continued operation, enhancement, and scalability of its existing intelligence and investigative CLUE software system
Short description:
โProvision of the continued operation, enhancement, and scalability of its existing intelligence and investigative CLUE software systemโ
Type of contract: Services
Products/services: System and support services ๐ฆ
Estimated value excluding VAT: 273 000 EUR ๐ฐ
Description
Internal identifier:
Estimated value excluding VAT: 273 000 EUR ๐ฐ
Description of the procurement:
โProvision of the continued operation, enhancement, and scalability of its existing intelligence and investigative CLUE software systemโ
Type of contract: Services
Products/services: System and support services ๐ฆ
Additional products/services:
Aim of strategic procurement: Reduction of environmental impacts
โAs per RfTโ
Approach to reducing environmental impacts: Other
Green Procurement Criteria: National Green Public Procurement criteria
Country: Ireland ๐ฎ๐ช
Place of performance: Dublin ๐๏ธ
Duration: 7 years
Title
Lot Identification Number:
Scope of the procurement
Additional products/services:
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-10-28 12:00:00 ๐
Conditions for opening of tenders: 2025-10-28 12:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6565179
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 120 days
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-10-28 12:30:00 ๐
Place:
โhttps://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6565179โ
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Electronic invoicing: Required
Electronic ordering will be used โ
Electronic payment will be used โ
Deadline for requesting additional information: 2025-10-21 12:00:00 ๐
Contracting authority
Name and addresses
Name: Food Safety Authority of Ireland
National registration number:
Postal address: The Exchange, Georgeโs Dock, IFSC, Dublin 1
Postal code: D01 P2V6
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: accounts@fsai.ie ๐ง
Phone: 018171300 ๐
URL: https://fsai.ie ๐
Address of the buyer profile: https://fsai.ie ๐
Type of the contracting authority
Body governed by public law
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=6565179 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=6565179 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number:
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Information about electronic workflows
Electronic invoicing will be accepted
Electronic ordering will be used
Electronic payment will be used
Source: OJS 2025/S 184-628490 (2025-09-23)
Object
Scope of the procurement
Title: Provision of the continued operation, enhancement, and scalability of its existing intelligence and investigative CLUE software system
Short description:
โProvision of the continued operation, enhancement, and scalability of its existing intelligence and investigative CLUE software systemโ
Type of contract: Services
Products/services: System and support services ๐ฆ
Estimated value excluding VAT: 273 000 EUR ๐ฐ
Description
Internal identifier:
0
Estimated value excluding VAT: 273 000 EUR ๐ฐ
Description of the procurement:
โProvision of the continued operation, enhancement, and scalability of its existing intelligence and investigative CLUE software systemโ
Type of contract: Services
Products/services: System and support services ๐ฆ
Additional products/services:
- Computer support services ๐ฆ
- IT services: consulting, software development, Internet and support ๐ฆ
Show more (3)
โAs per RfTโ
Approach to reducing environmental impacts: Other
Green Procurement Criteria: National Green Public Procurement criteria
Country: Ireland ๐ฎ๐ช
Place of performance: Dublin ๐๏ธ
Duration: 7 years
Title
Lot Identification Number:
LOT-0001
Scope of the procurement
Additional products/services:
- Computer support services ๐ฆ
- IT services: consulting, software development, Internet and support ๐ฆ
Show more (3)
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-10-28 12:00:00 ๐
Conditions for opening of tenders: 2025-10-28 12:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6565179
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 120 days
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-10-28 12:30:00 ๐
Place:
โhttps://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6565179โ
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Electronic invoicing: Required
Electronic ordering will be used โ
Electronic payment will be used โ
Deadline for requesting additional information: 2025-10-21 12:00:00 ๐
Contracting authority
Name and addresses
Name: Food Safety Authority of Ireland
National registration number:
IE9589025I
Postal address: The Exchange, Georgeโs Dock, IFSC, Dublin 1
Postal code: D01 P2V6
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: accounts@fsai.ie ๐ง
Phone: 018171300 ๐
URL: https://fsai.ie ๐
Address of the buyer profile: https://fsai.ie ๐
Type of the contracting authority
Body governed by public law
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=6565179 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=6565179 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number:
The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Information about electronic workflows
Electronic invoicing will be accepted
Electronic ordering will be used
Electronic payment will be used
Source: OJS 2025/S 184-628490 (2025-09-23)
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