Provision of an ICT Data Protection Compliance Software Solution for the administration of the Data Protection, Freedom of Information and Protected Disclosures Functions (HSE ref. 25027)

Health Service Executive (HSE)

This tender competition is designed to support the HSE National Data Protection Office, Freedom of Information, and Compliance functions (thereafter referred to as the DPO function) in the provision and implementation of a comprehensive Data Protection and Compliance Software Solution to enable the HSE to monitor compliance with regulatory and legislative obligations. The HSE National Data Protection Office (DPO) is both a statutory requirement of a public service body and an essential enabler in providing data protection guidance and advice, supporting all services and functions across the HSE to meet its obligations under General Data Protection Regulation and the Data Protection Act 2018. The DPO function is seeking a Data Protection and Compliance Software Solution, cloud-hosted (SaaS), to support the activities and responsibilities of the function in both National and Regional Health Areas. This includes the development, delivery, upgrade, and maintenance of a solution, infrastructure, and ongoing SaaS services as needed.

Deadline
The time limit for receipt of tenders was 2025-06-09. The procurement was published on 2025-05-01.

Who?

What?

Where?
  • โ€ข Aฯ„ฯ„ฮนฮบฮฎ โ€บ ฮ’ฯŒฯฮตฮนฮฟฯ‚ ฮคฮฟฮผฮญฮฑฯ‚ ฮ‘ฮธฮทฮฝฯŽฮฝ
  • โ€ข Eastern and Midland โ€บ Dublin

Procurement history
Date Document
2025-05-01 Contract notice
2025-06-16 Contract notice
Contract notice (2025-05-01)
Object
Scope of the procurement
Title: Provision of an ICT Data Protection Compliance Software Solution for the administration of the Data Protection, Freedom of Information and Protected Disclosures Functions (HSE ref. 25027)
Short description:
โ€œThis tender competition is designed to support the HSE National Data Protection Office, Freedom of Information, and Compliance functions (thereafter...โ€    Show more
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Estimated value excluding VAT: 700 000 EUR ๐Ÿ’ฐ
Description
Description of the procurement:
โ€œThis tender competition is designed to support the HSE National Data Protection Office, Freedom of Information, and Compliance functions (thereafter...โ€    Show more
Additional products/services: Data capture services ๐Ÿ“ฆ
Additional products/services: Software integration consultancy services ๐Ÿ“ฆ
Additional products/services: Computer audit consultancy and hardware consultancy services ๐Ÿ“ฆ
Additional products/services: Computer support and consultancy services ๐Ÿ“ฆ
Additional products/services: General management consultancy services ๐Ÿ“ฆ
Additional products/services: Software consultancy services ๐Ÿ“ฆ
Additional products/services: Computer-user familiarisation and training services ๐Ÿ“ฆ
Additional products/services: Computer training services ๐Ÿ“ฆ
Additional products/services: Management training services ๐Ÿ“ฆ
Additional products/services: Project management software package ๐Ÿ“ฆ
Additional products/services: Database-management system ๐Ÿ“ฆ
Additional products/services: Document management software package ๐Ÿ“ฆ
Additional products/services: Compliance software package ๐Ÿ“ฆ
Additional products/services: License management software package ๐Ÿ“ฆ
Additional products/services: Security software package ๐Ÿ“ฆ
Additional products/services: Software package suites ๐Ÿ“ฆ
Additional products/services: IT software package ๐Ÿ“ฆ
Additional products/services: Compliance software development services ๐Ÿ“ฆ
Additional products/services: License management software development services ๐Ÿ“ฆ
Additional products/services: Database and operating software package ๐Ÿ“ฆ
Additional products/services: Database services ๐Ÿ“ฆ
Additional products/services: Database software package ๐Ÿ“ฆ
Additional products/services: Database and operating software development services ๐Ÿ“ฆ
Additional products/services: Data collection and collation services ๐Ÿ“ฆ
Additional products/services: Data security software development services ๐Ÿ“ฆ
Additional products/services: Data management services ๐Ÿ“ฆ
Additional products/services: Data services ๐Ÿ“ฆ
Place of performance: Dublin ๐Ÿ™๏ธ
Duration: 120 (MONTH)
The time frame below is expressed in number of months.
Title
Lot Identification Number: LOT-0001

Procedure
Type of procedure
Open procedure โœ…
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-06-09 12:00:00 ๐Ÿ“…
Conditions for opening of tenders: 2025-06-09 12:30:00 ๐Ÿ“…
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5498729
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 12

Contracting authority
Name and addresses
Name: Health Service Executive (HSE)
National registration number: 000000
Postal address: Oak House, Millennium Park Naas Co. Kildare
Postal code: Re
Postal town: Kildare
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: procurement.helpdesk@hse.ie ๐Ÿ“ง
Phone: 00000 ๐Ÿ“ž
URL: https://www.hse.ie ๐ŸŒ
Address of the buyer profile: https://www.hse.ie ๐ŸŒ
Type of the contracting authority
Body governed by public law
Main activity
Health
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5498729 ๐ŸŒ
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5498729 ๐ŸŒ

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Review procedure
Precise information on deadline(s) for review procedures:
โ€œThe High Court, Dublin 7, Irelandโ€
Information about electronic workflows
Electronic invoicing will be accepted
Electronic ordering will be used
Electronic payment will be used
Source: OJS 2025/S 086-287551 (2025-05-01)
Contract notice (2025-06-16)
Object
Scope of the procurement
Estimated value excluding VAT: 700 000 EUR ๐Ÿ’ฐ

Procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-06-18 12:00:00 ๐Ÿ“…
Conditions for opening of tenders: 2025-06-18 12:30:00 ๐Ÿ“…

Changes
Other additional information

โ€œ(No1) Tender submissions will be received via the eTenders messaging service and not the Tender Open box (Please see communication issued 16/06/25 from HSE...โ€    Show more
Source: OJS 2025/S 114-389371 (2025-06-16)