Provision of an ICT Data Protection Compliance Software Solution for the administration of the Data Protection, Freedom of Information and Protected Disclosures Functions (HSE ref. 25027)
Health Service Executive (HSE)
This tender competition is designed to support the HSE National Data Protection Office, Freedom of Information, and Compliance functions (thereafter referred to as the DPO function) in the provision and implementation of a comprehensive Data Protection and Compliance Software Solution to enable the HSE to monitor compliance with regulatory and legislative obligations. The HSE National Data Protection Office (DPO) is both a statutory requirement of a public service body and an essential enabler in providing data protection guidance and advice, supporting all services and functions across the HSE to meet its obligations under General Data Protection Regulation and the Data Protection Act 2018. The DPO function is seeking a Data Protection and Compliance Software Solution, cloud-hosted (SaaS), to support the activities and responsibilities of the function in both National and Regional Health Areas. This includes the development, delivery, upgrade, and maintenance of a solution, infrastructure, and ongoing SaaS services as needed.
DeadlineThe time limit for receipt of tenders was 2025-06-09. The procurement was published on 2025-05-01.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
- โข CoreStream Ltd.
- โข Business and management consultancy services โบ General management consultancy services
- โข Communication software package โบ IT software package
- โข Computer-user familiarisation and training services โบ Computer training services
- โข Data-processing services โบ Data capture services
- โข Data-processing services โบ Data collection and collation services
- โข Database services โบ Data management services
- โข Database systems โบ Database software package
- โข Database systems โบ Database-management system
- โข Document creation software package โบ Document management software package
- โข Facilities management software package and software package suite โบ Software package suites
- โข Hardware consultancy services โบ Computer audit consultancy and hardware consultancy services
- โข Industry specific software development services โบ Compliance software development services
- โข Industry specific software package โบ Compliance software package
- โข IT services: consulting, software development, Internet and support โบ Computer support and consultancy services
- โข Networking software package โบ License management software package
- โข Networking, Internet and intranet software development services โบ Networking software development services โบ License management software development services
- โข Programming services of application software โบ Database and operating software development services
- โข Scheduling and productivity software package โบ Project management software package
- โข Software development services utilities โบ Security software development services โบ Data security software development services
- โข Software package utilities โบ Security software package
- โข Software-related services โบ Software consultancy services
- โข Systems and technical consultancy services โบ Software integration consultancy services
- โข Vocational training services โบ Management training services
- โข Aฯฯฮนฮบฮฎ โบ ฮฯฯฮตฮนฮฟฯ ฮคฮฟฮผฮญฮฑฯ ฮฮธฮทฮฝฯฮฝ
- โข Eastern and Midland โบ Dublin
Procurement history
| Date | Document |
|---|---|
| 2025-05-01 | Contract notice |
| 2025-06-16 | Contract notice |
| 2026-09-11 | Contract award notice |
Contract notice (2025-05-01)
Object
Scope of the procurement
Title: Provision of an ICT Data Protection Compliance Software Solution for the administration of the Data Protection, Freedom of Information and Protected Disclosures Functions (HSE ref. 25027)
Short description:
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support ๐ฆ
Estimated value excluding VAT: 700 000 EUR ๐ฐ
Description
Internal identifier:
Additional products/services:
Country: Ireland ๐ฎ๐ช
Place of performance: Dublin ๐๏ธ
Duration: 120 months
Title
Lot Identification Number:
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-06-09 12:00:00 ๐
Conditions for opening of tenders: 2025-06-09 12:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5498729
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 12 months
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-06-09 12:30:00 ๐
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5498729
Electronic invoicing: Allowed
Electronic ordering will be used โ
Electronic payment will be used โ
Contracting authority
Name and addresses
Name: Health Service Executive (HSE)
National registration number:
Postal address: Oak House, Millennium Park Naas Co. Kildare
Postal code: Re
Postal town: Kildare
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: procurement.helpdesk@hse.ie ๐ง
Phone: 00000 ๐
URL: https://www.hse.ie ๐
Address of the buyer profile: https://www.hse.ie ๐
Type of the contracting authority
Body governed by public law
Main activity
Health
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5498729 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5498729 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Review procedure
Precise information on deadline(s) for review procedures: The High Court, Dublin 7, Ireland
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2025/S 086-287551 (2025-05-01)
Object
Scope of the procurement
Title: Provision of an ICT Data Protection Compliance Software Solution for the administration of the Data Protection, Freedom of Information and Protected Disclosures Functions (HSE ref. 25027)
Short description:
This tender competition is designed to support the HSE National Data Protection Office, Freedom of Information, and Compliance functions (thereafter referred to as the DPO function) in the provision and implementation of a comprehensive Data Protection and Compliance Software Solution to enable the HSE to monitor compliance with regulatory and legislative obligations. The HSE National Data Protection Office (DPO) is both a statutory requirement of a public service body and an essential enabler in providing data protection guidance and advice, supporting all services and functions across the HSE to meet its obligations under General Data Protection Regulation and the Data Protection Act 2018. The DPO function is seeking a Data Protection and Compliance Software Solution, cloud-hosted (SaaS), to support the activities and responsibilities of the function in both National and Regional Health Areas. This includes the development, delivery, upgrade, and maintenance of a solution, infrastructure, and ongoing SaaS services as needed.
Show more
Products/services: IT services: consulting, software development, Internet and support ๐ฆ
Estimated value excluding VAT: 700 000 EUR ๐ฐ
Description
Internal identifier:
0
Additional products/services:
Place of performance: Dublin ๐๏ธ
Duration: 120 months
Title
Lot Identification Number:
LOT-0001
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-06-09 12:00:00 ๐
Conditions for opening of tenders: 2025-06-09 12:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5498729
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 12 months
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-06-09 12:30:00 ๐
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5498729
Electronic invoicing: Allowed
Electronic ordering will be used โ
Electronic payment will be used โ
Contracting authority
Name and addresses
Name: Health Service Executive (HSE)
National registration number:
000000
Postal address: Oak House, Millennium Park Naas Co. Kildare
Postal code: Re
Postal town: Kildare
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: procurement.helpdesk@hse.ie ๐ง
Phone: 00000 ๐
URL: https://www.hse.ie ๐
Address of the buyer profile: https://www.hse.ie ๐
Type of the contracting authority
Body governed by public law
Main activity
Health
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5498729 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5498729 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Review procedure
Precise information on deadline(s) for review procedures: The High Court, Dublin 7, Ireland
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2025/S 086-287551 (2025-05-01)
Contract notice (2025-06-16)
Object
Scope of the procurement
Estimated value excluding VAT: 700 000 EUR ๐ฐ
Procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-06-18 12:00:00 ๐
Conditions for opening of tenders: 2025-06-18 12:30:00 ๐
Tendering terms
Opening date: 2025-06-18 12:30:00 ๐
Changes
Other additional information
Main reason for change: Information updated
Information about modifications
Version of the previous notice to be changed: 07c0040e-d58d-4d42-a1ce-2623a73cb435-01
Source: OJS 2025/S 114-389371 (2025-06-16)
Object
Scope of the procurement
Estimated value excluding VAT: 700 000 EUR ๐ฐ
Procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-06-18 12:00:00 ๐
Conditions for opening of tenders: 2025-06-18 12:30:00 ๐
Tendering terms
Opening date: 2025-06-18 12:30:00 ๐
Changes
Other additional information
(No1) Tender submissions will be received via the eTenders messaging service and not the Tender Open box (Please see communication issued 16/06/25 from HSE Procurement)
(No 2) Submission deadline date has been extended from 16/06/25 at 12 Noon (Irish Time) to 18/06/25 at 12 Noon (Irish Time)
Show more
Information about modifications
Version of the previous notice to be changed: 07c0040e-d58d-4d42-a1ce-2623a73cb435-01
Source: OJS 2025/S 114-389371 (2025-06-16)
Contract award notice (2026-09-11)
Object
Scope of the procurement
Estimated value excluding VAT: 700 000 EUR ๐ฐ
Total value of the procurement (excluding VAT): 699311.95 EUR ๐ฐ
Description
Additional products/services:
Award criteria
Cost criterion (name): cost@30
Cost criterion (weighting): 30
Quality criterion (name): quality@70
Quality criterion (weighting): 70
Procedure
Weight type: Weight (percentage, exact)
Award of contract
A contract/lot is awarded โ
Lot Identification Number:
Contract Number:
Date of conclusion of the contract: 2026-01-15 ๐
Information about tenders
Number of tenders received by electronic means: 4
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 699311.95 EUR ๐ฐ
Tender identifier:
Identifier of lot or group of lots:
Name and address of the contractor
Name: CoreStream Ltd.
National registration number:
Postal address: 20 Grosvenor Place
Postal code: SW1X 7HN
Postal town: England
Country: United Kingdom ๐ฌ๐ง
E-mail: tenders@corestream.co.uk ๐ง
Phone: 07368543379 ๐
URL: https://www.corestream.co.uk/ ๐
Size of the economic operator: Medium
Contracting authority
Name and addresses
National registration number:
Phone: 00447958 684595 ๐
Type of the contracting authority
Ministry or any other national or federal authority
Main activity
General public services
Complementary information
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number:
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Source: OJS 2026/S 177-631524 (2026-09-11)
Object
Scope of the procurement
Estimated value excluding VAT: 700 000 EUR ๐ฐ
Total value of the procurement (excluding VAT): 699311.95 EUR ๐ฐ
Description
Additional products/services:
Cost criterion (name): cost@30
Cost criterion (weighting): 30
Quality criterion (name): quality@70
Quality criterion (weighting): 70
Procedure
Weight type: Weight (percentage, exact)
Award of contract
A contract/lot is awarded โ
Lot Identification Number:
LOT-0001
Contract Number:
440291
Date of conclusion of the contract: 2026-01-15 ๐
Information about tenders
Number of tenders received by electronic means: 4
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 699311.95 EUR ๐ฐ
Tender identifier:
000116513
Identifier of lot or group of lots:
LOT-0001
Name and address of the contractor
Name: CoreStream Ltd.
National registration number:
5157767
Postal address: 20 Grosvenor Place
Postal code: SW1X 7HN
Postal town: England
Country: United Kingdom ๐ฌ๐ง
E-mail: tenders@corestream.co.uk ๐ง
Phone: 07368543379 ๐
URL: https://www.corestream.co.uk/ ๐
Size of the economic operator: Medium
Contracting authority
Name and addresses
National registration number:
5157767
Phone: 00447958 684595 ๐
Type of the contracting authority
Ministry or any other national or federal authority
Main activity
General public services
Complementary information
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number:
The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Source: OJS 2026/S 177-631524 (2026-09-11)
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