Microsoft Cloud, Software Development, System Support and Operational services for SEAI as a Managed Service

Sustainable Energy Authority of Ireland

The objective of this Request for Tender is to invite proposals from a suitably qualified Service Provider for the provision of a range of managed IT services as outlined below to support several Business Process Information Systems within Dynamics 365, SharePoint online, Microsoft Azure environments. This RFT contains service levels/metrics (Service Level Objectives as defined in the Managed Service Agreement attached as an Appendix). SEAI reserves, at its sole discretion, the right during the term of the contract to use alternative service providers to provide services detailed. SEAI further reserves the right to exclude any element of the requirements during the lifetime of the contract and hence requires that these individual elements are separately costed.

Deadline
The time limit for receipt of tenders was 2025-10-30. The procurement was published on 2025-09-30.

Who?

What?

Where?
  • โ€ข Aฯ„ฯ„ฮนฮบฮฎ โ€บ ฮ’ฯŒฯฮตฮนฮฟฯ‚ ฮคฮฟฮผฮญฮฑฯ‚ ฮ‘ฮธฮทฮฝฯŽฮฝ
  • โ€ข Eastern and Midland โ€บ Dublin

Procurement history
Date Document
2025-09-30 Contract notice
Contract notice (2025-09-30)
Object
Scope of the procurement
Title: Microsoft Cloud, Software Development, System Support and Operational services for SEAI as a Managed Service
Short description:
โ€œThe objective of this Request for Tender is to invite proposals from a suitably qualified Service Provider for the provision of a range of managed IT...โ€    Show more
Type of contract: services
Products/services: System and support services ๐Ÿ“ฆ
Estimated value excluding VAT: 7 500 000 EUR ๐Ÿ’ฐ
Description
Description of the procurement:
โ€œThe objective of this Request for Tender is to invite proposals from a suitably qualified Service Provider for the provision of a range of managed IT...โ€    Show more
Additional products/services: Database and operating software development services ๐Ÿ“ฆ
Additional products/services: Project management consultancy services ๐Ÿ“ฆ
Additional products/services: Information technology services ๐Ÿ“ฆ
Additional products/services: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Additional products/services: Software-related services ๐Ÿ“ฆ
Additional products/services: Data services ๐Ÿ“ฆ
Additional products/services: Maintenance of information technology software ๐Ÿ“ฆ
Additional products/services: Software programming and consultancy services ๐Ÿ“ฆ
Additional products/services: Software support services ๐Ÿ“ฆ
Duration: 5 (YEAR)
The time frame below is expressed in number of years.
Title
Lot Identification Number: LOT-0001

Procedure
Type of procedure
Open procedure โœ…
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-10-30 12:00:00 ๐Ÿ“…
Conditions for opening of tenders: 2025-10-30 12:30:00 ๐Ÿ“…
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6662971
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 12

Contracting authority
Name and addresses
Name: Sustainable Energy Authority of Ireland
National registration number: 231664
Postal address: Three Park Place, Upper Hatch Street, Dublin 2
Postal code: D02FX65
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: procurement@seai.ie ๐Ÿ“ง
Phone: 018082100 ๐Ÿ“ž
URL: https://www.seai.ie/ ๐ŸŒ
Address of the buyer profile: https://www.seai.ie/ ๐ŸŒ
Type of the contracting authority
Body governed by public law
Main activity
Environment
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=6662971 ๐ŸŒ
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=6662971 ๐ŸŒ

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2025/S 189-643752 (2025-09-30)