Microsoft Cloud, Software Development, System Support and Operational services for SEAI as a Managed Service
Sustainable Energy Authority of Ireland
The objective of this Request for Tender is to invite proposals from a suitably qualified Service Provider for the provision of a range of managed IT services as outlined below to support several Business Process Information Systems within Dynamics 365, SharePoint online, Microsoft Azure environments. This RFT contains service levels/metrics (Service Level Objectives as defined in the Managed Service Agreement attached as an Appendix). SEAI reserves, at its sole discretion, the right during the term of the contract to use alternative service providers to provide services detailed. SEAI further reserves the right to exclude any element of the requirements during the lifetime of the contract and hence requires that these individual elements are separately costed.
DeadlineThe time limit for receipt of tenders was 2025-10-30. The procurement was published on 2025-09-30.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
- โข Tekenable
- โข Programming services of application software โบ Database and operating software development services
- โข Information systems or technology strategic review and planning services โบ Information technology services
- โข Systems and technical consultancy services โบ Project management consultancy services
- โข Software programming and consultancy services โบ System and support services
- โข Software-related services โบ Software support services
- โข Software maintenance and repair services โบ Maintenance of information technology software
- โข IT services: consulting, software development, Internet and support โบ Data services
- โข Aฯฯฮนฮบฮฎ โบ ฮฯฯฮตฮนฮฟฯ ฮคฮฟฮผฮญฮฑฯ ฮฮธฮทฮฝฯฮฝ
- โข Eastern and Midland โบ Dublin
Procurement history
| Date | Document |
|---|---|
| 2025-09-30 | Contract notice |
| 2026-04-01 | Contract award notice |
Contract notice (2025-09-30)
Object
Scope of the procurement
Title: Microsoft Cloud, Software Development, System Support and Operational services for SEAI as a Managed Service
Short description:
โThe objective of this Request for Tender is to invite proposals from a suitably qualified Service Provider for the provision of a range of managed IT...โ
Show more
Type of contract: Services
Products/services: System and support services ๐ฆ
Estimated value excluding VAT: 7 500 000 EUR ๐ฐ
Other restrictions on the place of performance: Anywhere in the given country
Description
Internal identifier: 0
Estimated value excluding VAT: 7 500 000 EUR ๐ฐ
Description of the procurement:
โThe objective of this Request for Tender is to invite proposals from a suitably qualified Service Provider for the provision of a range of managed IT...โ
Show more
Type of contract: Services
Products/services: System and support services ๐ฆ
Additional products/services: Database and operating software development services ๐ฆ
Project management consultancy services ๐ฆ
Information technology services ๐ฆ
IT services: consulting, software development, Internet and support ๐ฆ
Software-related services ๐ฆ
Data services ๐ฆ
Maintenance of information technology software ๐ฆ
Software programming and consultancy services ๐ฆ
Software support services ๐ฆ
Country: Ireland ๐ฎ๐ช
Duration: 5 (YEAR)
The time frame below is expressed in number of years.
Title
Lot Identification Number: LOT-0001
Scope of the procurement
Additional products/services: Database and operating software development services ๐ฆ
Project management consultancy services ๐ฆ
Information technology services ๐ฆ
IT services: consulting, software development, Internet and support ๐ฆ
Software-related services ๐ฆ
Data services ๐ฆ
Maintenance of information technology software ๐ฆ
Software programming and consultancy services ๐ฆ
Software support services ๐ฆ
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-10-30 12:00:00 ๐
Conditions for opening of tenders: 2025-10-30 12:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6662971
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 12
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-10-30 12:30:00 ๐
Place:
โhttps://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6662971โ
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Electronic invoicing: Required
Deadline for requesting additional information: 2025-10-20 12:00:00 ๐
Contracting authority
Name and addresses
Name: Sustainable Energy Authority of Ireland
National registration number: 231664
Postal address: Three Park Place, Upper Hatch Street, Dublin 2
Postal code: D02FX65
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: procurement@seai.ie ๐ง
Phone: 018082100 ๐
URL: https://www.seai.ie/ ๐
Address of the buyer profile: https://www.seai.ie/ ๐
Type of the contracting authority
Body governed by public law
Main activity
Environment
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=6662971 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=6662971 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2025/S 189-643752 (2025-09-30)
Object
Scope of the procurement
Title: Microsoft Cloud, Software Development, System Support and Operational services for SEAI as a Managed Service
Short description:
โThe objective of this Request for Tender is to invite proposals from a suitably qualified Service Provider for the provision of a range of managed IT...โ
Type of contract: Services
Products/services: System and support services ๐ฆ
Estimated value excluding VAT: 7 500 000 EUR ๐ฐ
Other restrictions on the place of performance: Anywhere in the given country
Description
Internal identifier: 0
Estimated value excluding VAT: 7 500 000 EUR ๐ฐ
Description of the procurement:
โThe objective of this Request for Tender is to invite proposals from a suitably qualified Service Provider for the provision of a range of managed IT...โ
Type of contract: Services
Products/services: System and support services ๐ฆ
Additional products/services: Database and operating software development services ๐ฆ
Project management consultancy services ๐ฆ
Information technology services ๐ฆ
IT services: consulting, software development, Internet and support ๐ฆ
Software-related services ๐ฆ
Data services ๐ฆ
Maintenance of information technology software ๐ฆ
Software programming and consultancy services ๐ฆ
Software support services ๐ฆ
Country: Ireland ๐ฎ๐ช
Duration: 5 (YEAR)
The time frame below is expressed in number of years.
Title
Lot Identification Number: LOT-0001
Scope of the procurement
Additional products/services: Database and operating software development services ๐ฆ
Project management consultancy services ๐ฆ
Information technology services ๐ฆ
IT services: consulting, software development, Internet and support ๐ฆ
Software-related services ๐ฆ
Data services ๐ฆ
Maintenance of information technology software ๐ฆ
Software programming and consultancy services ๐ฆ
Software support services ๐ฆ
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-10-30 12:00:00 ๐
Conditions for opening of tenders: 2025-10-30 12:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6662971
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 12
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-10-30 12:30:00 ๐
Place:
โhttps://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6662971โ
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Electronic invoicing: Required
Deadline for requesting additional information: 2025-10-20 12:00:00 ๐
Contracting authority
Name and addresses
Name: Sustainable Energy Authority of Ireland
National registration number: 231664
Postal address: Three Park Place, Upper Hatch Street, Dublin 2
Postal code: D02FX65
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: procurement@seai.ie ๐ง
Phone: 018082100 ๐
URL: https://www.seai.ie/ ๐
Address of the buyer profile: https://www.seai.ie/ ๐
Type of the contracting authority
Body governed by public law
Main activity
Environment
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=6662971 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=6662971 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2025/S 189-643752 (2025-09-30)
Contract award notice (2026-04-01)
Object
Scope of the procurement
Estimated value excluding VAT: 7 500 000 EUR ๐ฐ
Total value of the procurement (excluding VAT): 7 162 881 EUR ๐ฐ
Description
Estimated value excluding VAT: 7 500 000 EUR ๐ฐ
Award criteria
Quality criterion (name): Demonstrated understanding of the Tender Requirements
Quality criterion (weighting): 1000
Quality criterion (name): Quality of Organisational Capability to Deliver Services
Quality criterion (weighting): 2000
Quality criterion (name): Quality and level of proposed resources to be applied to the delivery of the Services
Quality of Approach and Methodology for the Delivery of Services
Quality criterion (weighting): 1500
Cost criterion (name): Cost of service
Cost criterion (weighting): 3500
Procedure
Weight type: Weight (points, exact)
Award of contract
A contract/lot is awarded โ
Lot Identification Number: LOT-0001
Contract Number: 438848
Date of conclusion of the contract: 2026-03-26 ๐
Information about tenders
Number of tenders received: 4
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 7 162 881 EUR ๐ฐ
Tender identifier: 000140754
Identifier of lot or group of lots: LOT-0001
Information about tenders
Name of the tendering party: TEKenable
Name and address of the contractor
Name: TEKenable
National registration number: TEKenable Ltd
Postal address: 17 Clanwilliam Terrace, Grand Canal Quay, Dublin, Republic of Ireland
Postal code: D02 DR98
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: nick.connors@tekenable.com ๐ง
Phone: 016814098 ๐
URL: https://tekenable.ie/ ๐
Size of the economic operator: Micro, small, or medium
Source: OJS 2026/S 066-231939 (2026-04-01)
Object
Scope of the procurement
Estimated value excluding VAT: 7 500 000 EUR ๐ฐ
Total value of the procurement (excluding VAT): 7 162 881 EUR ๐ฐ
Description
Estimated value excluding VAT: 7 500 000 EUR ๐ฐ
Award criteria
Quality criterion (name): Demonstrated understanding of the Tender Requirements
Quality criterion (weighting): 1000
Quality criterion (name): Quality of Organisational Capability to Deliver Services
Quality criterion (weighting): 2000
Quality criterion (name): Quality and level of proposed resources to be applied to the delivery of the Services
Quality of Approach and Methodology for the Delivery of Services
Quality criterion (weighting): 1500
Cost criterion (name): Cost of service
Cost criterion (weighting): 3500
Procedure
Weight type: Weight (points, exact)
Award of contract
A contract/lot is awarded โ
Lot Identification Number: LOT-0001
Contract Number: 438848
Date of conclusion of the contract: 2026-03-26 ๐
Information about tenders
Number of tenders received: 4
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 7 162 881 EUR ๐ฐ
Tender identifier: 000140754
Identifier of lot or group of lots: LOT-0001
Information about tenders
Name of the tendering party: TEKenable
Name and address of the contractor
Name: TEKenable
National registration number: TEKenable Ltd
Postal address: 17 Clanwilliam Terrace, Grand Canal Quay, Dublin, Republic of Ireland
Postal code: D02 DR98
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: nick.connors@tekenable.com ๐ง
Phone: 016814098 ๐
URL: https://tekenable.ie/ ๐
Size of the economic operator: Micro, small, or medium
Source: OJS 2026/S 066-231939 (2026-04-01)
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