IWA Enterprise Service Desk
Irish Wheelchair Association (IWA)
Irish Wheelchair Association are seeking an Enterprise Service Desk and Asset Management (ESDA) solution which is aligned with ITIL standards.
DeadlineThe time limit for receipt of tenders was 2025-07-02. The procurement was published on 2025-05-29.
Who? What?- โข Computer support and consultancy services โบ Computer support services
- โข Servers โบ Computer servers
- โข Software programming and consultancy services โบ System and support services
- โข Aฯฯฮนฮบฮฎ โบ ฮฯฯฮตฮนฮฟฯ ฮคฮฟฮผฮญฮฑฯ ฮฮธฮทฮฝฯฮฝ
- โข Eastern and Midland โบ Dublin
Procurement history
| Date | Document |
|---|---|
| 2025-05-29 | Contract notice |
Contract notice (2025-05-29)
Object
Scope of the procurement
Title: IWA Enterprise Service Desk
Short description:
Products/services: System and support services ๐ฆ
Estimated value excluding VAT: 350 000 EUR ๐ฐ
Description
Internal identifier:
Additional products/services:
Country: Ireland ๐ฎ๐ช
Place of performance: Dublin ๐๏ธ
Title
Lot Identification Number:
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-07-02 00:00:00 ๐
Conditions for opening of tenders: 2025-07-03 00:00:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5782286
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 3 months
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-07-03 00:00:00 ๐
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5782286
Electronic invoicing: Allowed
Contracting authority
Name and addresses
Name: Irish Wheelchair Association (IWA)
National registration number:
Postal address: Blackheath Drive, Clontarf, Dublin 3
Postal code: D03AW62
Postal town: Dublin 3
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: tenderoffice@iwa.ie ๐ง
Phone: 0877386605 ๐
URL: https://www.iwa.ie ๐
Address of the buyer profile: https://www.iwa.ie ๐
Type of the contracting authority
Body governed by public law
Main activity
Health
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5782286 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5782286 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Review procedure
Precise information on deadline(s) for review procedures: Addressed per request.
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2025/S 104-350868 (2025-05-29)
Object
Scope of the procurement
Title: IWA Enterprise Service Desk
Short description:
Irish Wheelchair Association are seeking an Enterprise Service Desk and Asset Management (ESDA) solution which is aligned with ITIL standards.
Type of contract: Services
Products/services: System and support services ๐ฆ
Estimated value excluding VAT: 350 000 EUR ๐ฐ
Description
Internal identifier:
0
Additional products/services:
Computer servers
๐ฆ
Place of performance: Dublin ๐๏ธ
Title
Lot Identification Number:
LOT-0001
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-07-02 00:00:00 ๐
Conditions for opening of tenders: 2025-07-03 00:00:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5782286
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 3 months
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-07-03 00:00:00 ๐
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5782286
Electronic invoicing: Allowed
Contracting authority
Name and addresses
Name: Irish Wheelchair Association (IWA)
National registration number:
352483
Postal address: Blackheath Drive, Clontarf, Dublin 3
Postal code: D03AW62
Postal town: Dublin 3
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: tenderoffice@iwa.ie ๐ง
Phone: 0877386605 ๐
URL: https://www.iwa.ie ๐
Address of the buyer profile: https://www.iwa.ie ๐
Type of the contracting authority
Body governed by public law
Main activity
Health
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5782286 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5782286 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Review procedure
Precise information on deadline(s) for review procedures: Addressed per request.
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2025/S 104-350868 (2025-05-29)
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