ICT Managed Services Provider(s) - five lots

Contract notice (2025-08-21)
Object
Scope of the procurement
Title: ICT Managed Services Provider(s) - five lots
Short description:
“ICT Managed Services Provider(s) - five lots.”
Type of contract: Services
Products/services: Information technology services 📦
Estimated value excluding VAT: 0 EUR 💰
Information about lots
This contract is divided into lots ✅
Maximum number of lots that may be awarded to one tenderer: 5
Tenders may be submitted for maximum number of lots: 5
Tenders may be submitted for all lots ✅

1️⃣
Internal identifier: 1
Title: IT Operations and Helpdesk
Estimated value excluding VAT: 0 EUR 💰
Description of the procurement:
“ICT Managed Services Provider(s) - five lots.”
Type of contract: Services
Products/services: Information technology services 📦
Additional products/services: Telecommunications system 📦
Telecommunications services 📦
Computer-related professional services 📦
Information systems and servers 📦
Miscellaneous software package and computer systems 📦
IT services: consulting, software development, Internet and support 📦
Hardware consultancy services 📦
Software programming and consultancy services 📦
Helpdesk and support services 📦
Helpdesk services 📦
Data services 📦
Internet services 📦
Computer support and consultancy services 📦
Computer support services 📦
Technical computer support services 📦
Computer network services 📦
Computer back-up services 📦
Computer back-up and catalogue conversion services 📦
Services related to printing 📦
Telecommunications network 📦
Local area network services 📦
Country: Ireland 🇮🇪
Place of performance: Dublin 🏙️
Duration: 60 (MONTH)
The time frame below is expressed in number of months.
Title
Lot Identification Number: LOT-0001

2️⃣
Internal identifier: 2
Title: Network and Security
Estimated value excluding VAT: 0 EUR 💰
Title
Lot Identification Number: LOT-0002

3️⃣
Internal identifier: 3
Title: Security Monitoring
Estimated value excluding VAT: 0 EUR 💰
Title
Lot Identification Number: LOT-0003

4️⃣
Internal identifier: 4
Title: Managed Print
Estimated value excluding VAT: 0 EUR 💰
Title
Lot Identification Number: LOT-0004

5️⃣
Internal identifier: 5
Title: Unified Communications
Estimated value excluding VAT: 0 EUR 💰
Title
Lot Identification Number: LOT-0005
Scope of the procurement
Additional products/services: Telecommunications system 📦
Telecommunications services 📦
Computer-related professional services 📦
Information systems and servers 📦
Miscellaneous software package and computer systems 📦
IT services: consulting, software development, Internet and support 📦
Hardware consultancy services 📦
Software programming and consultancy services 📦
Helpdesk and support services 📦
Helpdesk services 📦
Data services 📦
Internet services 📦
Computer support and consultancy services 📦
Computer support services 📦
Technical computer support services 📦
Computer network services 📦
Computer back-up services 📦
Computer back-up and catalogue conversion services 📦
Services related to printing 📦
Telecommunications network 📦
Local area network services 📦

Procedure
Type of procedure
Open procedure ✅
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-09-30 12:00:00 📅
Conditions for opening of tenders: 2025-09-30 12:30:00 📅
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6180460
Languages in which tenders or requests to participate may be submitted: English 🗣️
Minimum time frame during which the tenderer must maintain the tender: 180
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-09-30 12:30:00 📅
Place:
“https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6180460”
Languages in which tenders or requests to participate may be submitted: English 🗣️
Electronic invoicing: Allowed
Electronic ordering will be used ✅
Electronic payment will be used ✅
Deadline for requesting additional information: 2025-09-23 17:00:00 📅

Contracting authority
Name and addresses
Name: the Irish Aviation Authority
National registration number: 211082
Postal address: The Times Building, 11-12 D'Olier Street
Postal code: D02T449
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: tenders@iaa.ie 📧
Phone: +35316031100 📞
URL: https://www.iaa.ie/ 🌏
Address of the buyer profile: https://www.iaa.ie/ 🌏
Type of the contracting authority
Body governed by public law
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=6180460 🌏
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=6180460 🌏
Electronic submission: Required

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Information about electronic workflows
Electronic invoicing will be accepted
Electronic ordering will be used
Electronic payment will be used
Source: OJS 2025/S 160-549791 (2025-08-21)