PS2874C - RFT for the provision of a Business Process Improvement, Workflow Development and Scheduling Consultancy (UL)
Education Procurement Service (EPS)
Request for Tenders for the Provision of a Business Process Improvement, Workflow Development and Scheduling Consultancy (UL).The University requires resources to deliver support and maintenance services across a number of its service offerings. SharePoint. The University requires the provision of SharePoint support for end users in the following areas: Training – delivering training sessions to individuals or groups Documentation – documentation for user reference, including user guides, FAQs and knowledge base articles Troubleshooting – login problems, document access issues, errors Security Guidance – providing information on proper permission management and data protection measures The University requires development and support services to design solutions to meet operational needs within the SharePoint online platform. Additionally, the University requires support and maintenance services for an existing suite of developments within our SharePoint on premise platform. Scheduling, The University uses the Facility CMIS system to generate its academic timetables, including Lectures, Labs, Tutorials, Exams and Room Bookings. The University requires support and development services in the provision of its academic scheduling service. These services include support of existing processes and developments within the scheduling service, support and maintenance of bespoke scheduling applications, development of new processes/workflows to assist in scheduling, and advice on data management and process changes to enhance the service provision and optimise the end-to-end scheduling process. Bespoke Development ,The University has a requirement for resources to provide development and support services in a range of technologies. These technologies have been used to develop a number of bespoke applications and web services to meet the operational needs of the organisation.
DeadlineThe time limit for receipt of tenders was 2024-05-22. The procurement was published on 2024-04-19.
Who? What?- • Technical services › Technical support services
- • Helpdesk and support services › Systems support services
- • Computer support services › Technical computer support services
| Date | Document |
|---|---|
| 2024-04-19 | Contract notice |
Object
Scope of the procurement
Title: PS2874C - RFT for the provision of a Business Process Improvement, Workflow Development and Scheduling Consultancy (UL)
Short description:
“Request for Tenders for the Provision of a Business Process Improvement, Workflow Development and Scheduling Consultancy (UL).The University requires...”
Type of contract: Services
Products/services: System and support services 📦
Estimated value excluding VAT: 1 540 000 EUR 💰
Information about lots
Tenders may be submitted for maximum number of lots: 0
Description
Description of the procurement:
“Request for Tenders for the Provision of a Business Process Improvement, Workflow Development and Scheduling Consultancy (UL).The University requires...”
Additional products/services: Technical support services 📦
Additional products/services: Technical computer support services 📦
Additional products/services: Computer support and consultancy services 📦
Additional products/services: Systems support services 📦
Title
Lot Identification Number: LOT-0001
Procedure
Type of procedure
Open procedure ✅
Administrative information
Time limit for receipt of tenders or requests to participate: 2024-05-22 14:00:00 📅
Conditions for opening of tenders: 2024-05-22 14:30:00 📅
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=3441610
Languages in which tenders or requests to participate may be submitted: English 🗣️
Contracting authority
Name and addresses
Name: Education Procurement Service (EPS)
National registration number: IE 6609370 G
Postal address: Castletroy Limerick
Postal code: V94 DK53
Postal town: Limerick
Country: Ireland 🇮🇪
E-mail: info@educationprocurmentservice.ie 📧
Phone: +35361233715 📞
URL: https://www.educationprocurementservice.ie/ 🌏
Address of the buyer profile: https://www.educationprocurementservice.ie/ 🌏
Type of the contracting authority
Body governed by public law
Main activity
Education
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=3441610 🌏
Participation URL: https://www.etenders.gov.ie/epps/eawarding/showTenderList.do?resourceId=3441610 🌏
Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2024/S 080-240489 (2024-04-19)