Support and Maintenance Service of Existing DocuWare Application

Adoption Authority Of Ireland

Maintenance and support for the AAI's current DocuWare system, with 6 dedicated and 20 concurrent application users. Currently the application version in use is 7.5.0.2716 and our SqlDB is 2016 Standard Edition with robust disaster recovery options. Prompt, dedicated, reliable and efficient DocuWare maintenance.

Deadline
The time limit for receipt of tenders was 2023-03-20. The procurement was published on 2023-02-17.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2023-02-17 Contract notice
2023-04-24 Contract award notice
Contract notice (2023-02-17)
Contracting authority
Name and addresses
Name: Adoption Authority Of Ireland
National registration number: N/a
Postal address: Shelbourne House
Postal town: Dublin 4
Postal code: Shelbourne Road
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Contact person: Catherine Breen
Phone: +353 12309303 ๐Ÿ“ž
E-mail: catherine.breen@aai.gov.ie ๐Ÿ“ง
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
URL: www.aai.gov.ie ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/676 ๐ŸŒ
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=234428&B=ETENDERS_SIMPLE ๐ŸŒ
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=234428&B=ETENDERS_SIMPLE ๐ŸŒ

Object
Scope of the procurement
Title: Support and Maintenance Service of Existing DocuWare Application
Products/services: Software support services ๐Ÿ“ฆ
Short description:
โ€œMaintenance and support for the AAI's current DocuWare system, with 6 dedicated and 20 concurrent application users. Currently the application version in...โ€    Show more
Estimated value excluding VAT: EUR 250 000 ๐Ÿ’ฐ

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Additional products/services: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Additional products/services: Document management software development services ๐Ÿ“ฆ
Additional products/services: Document management services ๐Ÿ“ฆ
Place of performance: ร‰ire/Ireland ๐Ÿ™๏ธ
Main site or place of performance: www.aai.gov.ie
Description of the procurement:
โ€œMaintenance and support for the AAI's current DocuWare system, with 6 dedicated and 20 concurrent application users. Currently the application version in...โ€    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 250 000 ๐Ÿ’ฐ
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 12
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal โœ…
Description
Description of renewals: 2by 12 month renewals.
Additional information:
โ€œMaintenance and support for the AAI's current DocuWare system, with 6 dedicated and 20 concurrent application users. Currently the application version is...โ€    Show more

Legal, economic, financial and technical information
Conditions for participation
List and brief description of conditions:
โ€œTenderers must be listed on DocuWareโ€™s website as an approved and current DocuWare partner.โ€
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Procedure
Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2023-03-20 15:00 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tender must be valid until: 2024-04-23 ๐Ÿ“…
Conditions for opening of tenders: 2023-03-20 15:00 ๐Ÿ“…
Conditions for opening of tenders (place): Adoption Authority of Ireland Offices
Conditions for opening of tenders (Information about authorised persons and opening procedure): Catherine Breen

Complementary information
Information about recurrence
This is a recurrent procurement โœ…
Information about electronic workflows
Electronic payment will be used
Review body
Name: Adoption Authority of Ireland
Postal address: Shelbourne House
Postal town: Ballsbridge
Postal code: D04H6S6
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 12309342 ๐Ÿ“ž
E-mail: corporate@aai.gov.ie ๐Ÿ“ง
URL: www.aai.gov.ie ๐ŸŒ
Review procedure
Precise information on deadline(s) for review procedures: 14 day standstill period is in operation.
Source: OJS 2023/S 038-112261 (2023-02-17)
Contract award notice (2023-04-24)
Object
Scope of the procurement
Total value of the procurement (excluding VAT): EUR 250 000 ๐Ÿ’ฐ
Award criteria
Quality criterion (name): Service Support and Maintenance
Quality criterion (weighting): 30
Quality criterion (name): Application Support and Development
Quality criterion (weighting): 15
Quality criterion (name): Training and Knowledge Transfer
Quality criterion (weighting): 5
Cost criterion (name): Overall Year 1
Cost criterion (weighting): 30
Cost criterion (name): Blended Rate Development
Cost criterion (weighting): 15
Cost criterion (name): Blended Rate Training
Cost criterion (weighting): 5

Procedure
Administrative information
Previous publication concerning this procedure: 2023/S 038-112261

Award of contract

1๏ธโƒฃ
Contract Number: 1
Title: Support and Maintenance Service of Existing DocuWare Application
Date of conclusion of the contract: 2023-04-21 ๐Ÿ“…
Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 1
Name and address of the contractor
Name: Inpute Technologies Ltd.
Postal address: Frankfort Centre, Dundrum
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 250 000 ๐Ÿ’ฐ
Source: OJS 2023/S 084-257843 (2023-04-24)