Single Party Framework Agreement for the provision of ICT Managed Services for Health and Safety Authority

Health and Safety Authority

The Health and Safety Authority โ€˜HSAโ€™ are seeking to engage a Managed Service Provider for the delivery of a suite of SLA-governed IT services under a single party framework agreement across a suite of technology areas and functions.
The Contracting Authority are looking for a partner for the future to provide advice and recommendations for future solutions, as well as support them in the procurement of such solutions, if required.
In addition, the Managed Service Provider will be responsible for providing a level of business expertise that will translate IT planning and operational events into business outcomes and impacts.

Deadline
The time limit for receipt of tenders was 2021-09-16. The procurement was published on 2021-08-17.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2021-08-17 Contract notice
2022-12-19 Contract award notice
Contract notice (2021-08-17)
Contracting authority
Name and addresses
Name: Health and Safety Authority
National registration number: N/a
Postal address: The Metropolitan Building
Postal town: Dublin 1
Postal code: James Joyce Street
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Contact person: Greenville Procurement Partners
Phone: +353 14020114 ๐Ÿ“ž
E-mail: info@greenville.ie ๐Ÿ“ง
Region: Dublin ๐Ÿ™๏ธ
URL: www.hsa.ie ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1225 ๐ŸŒ
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=195761&B=ETENDERS_SIMPLE ๐ŸŒ
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=195761&B=ETENDERS_SIMPLE ๐ŸŒ

Object
Scope of the procurement
Title:
โ€œSingle Party Framework Agreement for the provision of ICT Managed Services for Health and Safety Authorityโ€
Products/services: Computer-related services ๐Ÿ“ฆ
Short description:
โ€œThe Health and Safety Authority โ€˜HSAโ€™ are seeking to engage a Managed Service Provider for the delivery of a suite of SLA-governed IT services under a...โ€    Show more
Estimated value excluding VAT: EUR 5 500 000 ๐Ÿ’ฐ

1๏ธโƒฃ
Additional products/services: System and support services ๐Ÿ“ฆ
Additional products/services: Helpdesk and support services ๐Ÿ“ฆ
Additional products/services: Systems support services ๐Ÿ“ฆ
Additional products/services: Software support services ๐Ÿ“ฆ
Additional products/services: Data network management and support services ๐Ÿ“ฆ
Additional products/services: Computer-related management services ๐Ÿ“ฆ
Additional products/services: Computer support and consultancy services ๐Ÿ“ฆ
Place of performance: ร‰ire/Ireland ๐Ÿ™๏ธ
Description of the procurement:
โ€œThe Health and Safety Authority โ€˜HSAโ€™ are seeking to engage a Managed Service Provider for the delivery of a suite of SLA-governed IT services under a...โ€    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 5 500 000 ๐Ÿ’ฐ
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 72
Information about the limits on the number of candidates to be invited
Envisaged minimum number: 5

Legal, economic, financial and technical information
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents

Procedure
Type of procedure
Competitive procedure with negotiation
Information about a framework agreement or a dynamic purchasing system
Framework agreement with a single operator
Description
In the case of framework agreements, provide justification for any duration exceeding 8 years:
โ€œThe maximum duration of six (6) years is required due to the complexity of setting up and implementing an organisation wide ICT managed service.โ€
Information about reduction of the number of solutions or tenders during negotiation or dialogue
Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated
Information about negotiation
The contracting authority reserves the right to award the contract on the basis of the initial tenders without conducting negotiations
Administrative information
Time limit for receipt of tenders or requests to participate: 2021-09-16 12:00 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 12

Complementary information
Additional information

โ€œ1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for...โ€    Show more
Review body
Name: The High Court
Postal address: The Four Courts
Postal town: Dublin
Postal code: 7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Source: OJS 2021/S 161-424082 (2021-08-17)
Contract award notice (2022-12-19)
Object
Scope of the procurement
Short description:
โ€œThe Health and Safety Authority โ€˜HSAโ€™ sought to engage a Managed Service Provider for the delivery of a suite of SLA-governed IT services under a single...โ€    Show more
Total value of the procurement (excluding VAT): EUR 4 777 866 ๐Ÿ’ฐ
Description
Main site or place of performance: Dublin
Description of the procurement:
โ€œThe Health and Safety Authority โ€˜HSAโ€™ sought to engage a Managed Service Provider for the delivery of a suite of SLA-governed IT services under a single...โ€    Show more
Award criteria
Quality criterion (name): Service Desk
Quality criterion (weighting): 20%
Quality criterion (name): Business and Technical Requirements
Quality criterion (weighting): 30%
Quality criterion (name): Service Transition
Quality criterion (weighting): 10%
Quality criterion (name): Managed Service & Contract Management
Price (weighting): 30%

Procedure
Information about framework agreement
The procurement involves the establishment of a framework agreement
Administrative information
Previous publication concerning this procedure: 2021/S 161-424082

Award of contract

1๏ธโƒฃ
Contract Number: 1
Title:
โ€œSingle Party Framework Agreement for the provision of ICT Managed Services for Health and Safety Authorityโ€
Date of conclusion of the contract: 2022-11-16 ๐Ÿ“…
Information about tenders
Number of tenders received: 3
Number of tenders received by electronic means: 3
Name and address of the contractor
Name: Arkphire Ireland part of Presidio
National registration number: 4102483C
Postal address: Unit 1A, Sandyford Business Centre
Postal town: Dublin
Postal code: Sandyford
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 18047804 ๐Ÿ“ž
E-mail: mark.oreilly@arkphire.com ๐Ÿ“ง
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 4 777 866 ๐Ÿ’ฐ
Source: OJS 2022/S 248-723142 (2022-12-19)