Fáilte Ireland requires the provision of an enhanced telephony solution to deliver Unified Communications using Microsoft Teams. This will allow Fáilte Ireland to replace all desk-based landline handsets with a system based on Microsoft Teams allowing staff to make outbound and receive inbound calls.
The chosen system will provide a single management platform for all Fáilte Ireland telephone numbers and remove the ongoing need to support and maintain multiple, non-integrated phone systems.
Deadline
The time limit for receipt of tenders was 2021-08-09.
The procurement was published on 2021-07-05.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title: Enhanced Telephony Solution
IT/2021/05
Products/services: Telecommunications services📦
Short description:
“Fáilte Ireland requires the provision of an enhanced telephony solution to deliver Unified Communications using Microsoft Teams. This will allow Fáilte...”
Short description
Fáilte Ireland requires the provision of an enhanced telephony solution to deliver Unified Communications using Microsoft Teams. This will allow Fáilte Ireland to replace all desk-based landline handsets with a system based on Microsoft Teams allowing staff to make outbound and receive inbound calls.
The chosen system will provide a single management platform for all Fáilte Ireland telephone numbers and remove the ongoing need to support and maintain multiple, non-integrated phone systems.
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Estimated value excluding VAT: EUR 800 000 💰
Fáilte Ireland requires the provision of an enhanced telephony solution to deliver Unified Communications using Microsoft Teams. This will allow Fáilte Ireland to replace all desk-based landline handsets with a system based on Microsoft Teams allowing staff to make outbound and receive inbound calls.
The chosen system will provide a single management platform for all Fáilte Ireland telephone numbers and remove the ongoing need to support and maintain multiple, non-integrated phone systems.
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 800 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 60
Legal, economic, financial and technical information Conditions for participation
List and brief description of conditions:
“As stated in the ITT document available for downloading from www.etenders.gov.ie” Economic and financial standing
List and brief description of selection criteria:
“As stated in the ITT document available for downloading from www.etenders.gov.ie” Conditions for participation
“As stated in the ITT document available for downloading from www.etenders.gov.ie” Technical and professional ability
List and brief description of selection criteria:
“As stated in the ITT document available for downloading from www.etenders.gov.ie” Conditions for participation
Conditions for participation (technical and professional ability):
“As stated in the ITT document available for downloading from www.etenders.gov.ie” Conditions related to the contract
Contract performance conditions:
“As stated in the ITT document available for downloading from www.etenders.gov.ie”
Procedure Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2021-08-09
12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender must be valid until: 2022-08-09 📅
Conditions for opening of tenders: 2021-08-09
12:00 📅
Complementary information Additional information
“1) Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for...”
1) Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie)only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties;
2) This is the sole call for competition for this service;
3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates, participants or tenderers;
4) Establishment of this contract will be subject to the approval of the competent authorities;
5) If for any reason it is not possible to conclude the contract with the designated successful tenderer emerging from this competitive process or if having concluded contract, the contracting authority considers that the successful tenderer has not met or cannot meet its obligations, the contracting authority reserves the right to contract with the next highest scoring tenderer on the basis of the same terms at any time during the tender validity period. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion;
6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, at anytime;
7) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tender responses with missing or incomplete information. Therefore, tenderers are advised to ensure that they return fully completed tenders in order to avoid the risk of elimination from the competition at the evaluation stage.
Show more Review body
Name: High Court
Postal address: Chief Registrar, The Four Courts
Postal town: Dublin
Postal code: 7
Country: Ireland 🇮🇪
Phone: +353 18886000📞
URL: www.courts.ie🌏 Review procedure
Precise information on deadline(s) for review procedures:
“The contracting authority will not conclude this contract to which a standstill period applies in accordance with Irish Statutory Instrument SI 130 of 2010,...”
Precise information on deadline(s) for review procedures
The contracting authority will not conclude this contract to which a standstill period applies in accordance with Irish Statutory Instrument SI 130 of 2010, until after the expiry of the standstill period which commences on the day following the date of notification of concerned candidates and tenderers. The duration of the standstill period will be 14 calendar days where notifications are sent electronically or by fax and 16 calendar days where these are sent by any other means. The statutory instrument mentioned above provides that review procedures are available in the High Court to a person who has or has had an interest in obtaining the contract and alleges that he or she has been harmed or is at risk of being harmed by an infringement of the law in relation to that contract.
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Source: OJS 2021/S 131-347184 (2021-07-05)
Additional information (2021-07-22)
Complementary information Original notice reference
Notice number in the OJ S: 2021/S 131-347184
Changes Text to be corrected in the original notice
Section number: IV.2.7)
Place of text to be modified: Conditions for opening of tenders
Old value
Date: 2021-08-09 📅
Time: 12:00
New value
Date: 2021-08-13 📅
Time: 12:00
Text to be corrected in the original notice
Section number: IV.2.2)
Place of text to be modified: Time limit for receipt of tenders or requests to participate
Old value
Date: 2021-08-09 📅
Time: 12:00
New value
Date: 2021-08-13 📅
Time: 12:00
Other additional information
Closing date of the tender extended from 9 August 2021 to 13 August 2021.
Source: OJS 2021/S 143-381195 (2021-07-22)
Contract award notice (2021-11-04) Object Scope of the procurement
Total value of the procurement (excluding VAT): EUR 250 000 💰
Award criteria
Quality criterion (name): Quality of the System
Quality criterion (weighting): 30
Quality criterion (name): Project Planning and Project Team
Quality criterion (weighting): 20
Quality criterion (name): System Maintenance and Support
Quality criterion (weighting): 10
Cost criterion (name): Ultimate Cost
Cost criterion (weighting): 40
Procedure Administrative information
Previous publication concerning this procedure: 2021/S 131-347184
Award of contract
1️⃣
Contract Number: 1
Title: Enhanced Telephony Solution
Date of conclusion of the contract: 2021-10-29 📅
Information about tenders
Number of tenders received: 5
Number of tenders received by electronic means: 5
Name and address of the contractor
Name: Workair Limited
National registration number: 3422197GH
Postal address: 33 Sir John Rogerson's Quay
Postal town: Dublin 2
Postal code: Dublin
Country: Ireland 🇮🇪
Phone: +353 12440562📞
E-mail: stephenm@workair.ie📧
Region: Éire/Ireland🏙️
URL: http://www.workair.ie🌏
The contractor is an SME ✅ Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 250 000 💰
Source: OJS 2021/S 217-571969 (2021-11-04)