RTร are seeking companies who can deliver a Customer Identity Management Service so RTร customers can register and sign in to RTร products and services for various benefits. This tender is for a renewal of an existing service. The contract amount covers a period of 3 years.
Deadline
The time limit for receipt of tenders was 2021-08-03.
The procurement was published on 2021-06-28.
Object Scope of the procurement
Title: Customer Identity Management Service
21P039
Products/services: Customer services๐ฆ
Short description:
โRTร are seeking companies who can deliver a Customer Identity Management Service so RTร customers can register and sign in to RTร products and services for...โ
Short description
RTร are seeking companies who can deliver a Customer Identity Management Service so RTร customers can register and sign in to RTร products and services for various benefits. This tender is for a renewal of an existing service. The contract amount covers a period of 3 years.
Show more
Estimated value excluding VAT: EUR 250 000 ๐ฐ
1๏ธโฃ
Additional products/services: Customer Relation Management software package๐ฆ
Additional products/services: Customer Relation Management software development services๐ฆ
Place of performance: รire/Ireland๐๏ธ
Main site or place of performance: Donnybrook Dublin 4.
Description of the procurement:
โRTร are seeking companies who can deliver a Customer Identity Management Service so RTร customers can register and sign in to RTร products and services for...โ
Description of the procurement
RTร are seeking companies who can deliver a Customer Identity Management Service so RTร customers can register and sign in to RTร products and services for various benefits. This tender is for a renewal of an existing service. The contract amount covers a period of 3 years.
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 250 000 ๐ฐ
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 36
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal โ Description
Description of renewals: As per ITT documents.
Legal, economic, financial and technical information Conditions for participation
List and brief description of conditions: As per ITT documents.
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Procedure Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2021-08-03
13:00 ๐
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Tender must be valid until: 2021-08-10 ๐
Conditions for opening of tenders: 2021-08-03
13:00 ๐
Complementary information Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
Review body
Name: The Courts Service
Postal address: 15-24 Phoenix St
Postal town: Dublin
Postal code: D07 X028
Country: Ireland ๐ฎ๐ช
Phone: +353 18886426๐
Source: OJS 2021/S 126-333155 (2021-06-28)
Additional information (2021-08-04) Contracting authority Name and addresses
Name: Raidiรณ Teilifรญs รireann ( RTร )
Complementary information Original notice reference
Notice number in the OJ S: 2021/S 126-333155
Changes Text to be corrected in the original notice
Section number: IV.2.2
Place of text to be modified: Time limit for receipt of tenders or requests to participate
Old value
Date: 2021-08-03 ๐
Time: 13:00
New value
Date: 2021-08-09 ๐
Time: 13:00
Source: OJS 2021/S 152-405428 (2021-08-04)
Contract award notice (2022-02-16) Object Description
Main site or place of performance: Donnybrook Dublin 4
Award criteria
Price
Procedure Administrative information
Previous publication concerning this procedure: 2021/S 126-333155
Award of contract
1๏ธโฃ
Contract Number: 1
Title: Customer Identity Management Service
Information on non-award
Other reasons (discontinuation of procedure)
Complementary information Additional information
Tender cancelled, no contract will be awarded
Source: OJS 2022/S 036-093677 (2022-02-16)