ICT Managed Support Services for LauraLynn Children's Hospice

Health Service Executive (HSE)

LauraLynn, Ireland’s Children’s Hospice requires a fully-managed IT service contract (hardware and software) to fulfil its ICT needs and enable seamless business continuity across all departments within the service (clinical and non-clinical).
The initial contract duration will be for 36 months with the option to extend annually for a further 24 months.

Deadline
The time limit for receipt of tenders was 2020-01-24. The procurement was published on 2019-12-16.

Who?

What?

Where?

Procurement history
Date Document
2019-12-16 Contract notice
Contract notice (2019-12-16)
Contracting authority
Name and addresses
Name: Health Service Executive (HSE)
National registration number: N/a
Postal address: Head Office, Millennium Park
Postal town: Naas
Country: Ireland 🇮🇪
Contact person: Brona Walsh
Phone: +353 599178062 📞
E-mail: brona.walsh@hse.ie 📧
Region: Éire/Ireland 🏙️
URL: http://www.hse.ie 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/461 🌏
Information about joint procurement
The contract is awarded by a central purchasing body
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=159761&B=ETENDERS_SIMPLE 🌏
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=159761&B=ETENDERS_SIMPLE 🌏

Object
Scope of the procurement
Title: ICT Managed Support Services for LauraLynn Children's Hospice HSE10876
Products/services: Technical support services 📦
Short description:
“LauraLynn, Ireland’s Children’s Hospice requires a fully-managed IT service contract (hardware and software) to fulfil its ICT needs and enable seamless...”    Show more
Estimated value excluding VAT: EUR 307 500 💰

1️⃣
Additional products/services: Technical assistance services 📦
Additional products/services: Systems support services 📦
Additional products/services: Software maintenance and repair services 📦
Additional products/services: Maintenance of information technology software 📦
Additional products/services: Computer network services 📦
Place of performance: Ireland 🏙️
Place of performance: Éire/Ireland 🏙️
Description of the procurement:
“LauraLynn, Ireland’s Children’s Hospice requires a fully-managed IT service contract (hardware and software) to fulfil its ICT needs and enable seamless...”    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 307 500 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 36
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal
Description
Description of renewals: 2 x 12 months.

Procedure
Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2020-01-24 12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Conditions for opening of tenders: 2020-01-24 12:00 📅

Complementary information
Review body
Name: The High Court
Postal address: Four Courts
Postal town: Dublin 7
Country: Ireland 🇮🇪
Source: OJS 2019/S 245-603266 (2019-12-16)