IT Managed Support Services

EirGrid plc

EirGrid Group is in the process of implementing the Integrated Single Electricity Market (I-SEM), the next iteration of the all island wholesale electricity market. Due to the requirements of I-SEM as well as existing service desk requirements, EirGrid now needs a fully Managed IT Service Desk.
Services include but not limited to:
Service Desk;
Desktop, Mobility and Meeting Room Services;
24/ Support Service.
EirGrid intends to establish a single supplier framework for the provision of these services.
Full details are outlined in the Information Memorandum and Pre-Qualification Questionnaire (PQQ).

Deadline
The time limit for receipt of tenders was 2017-10-26. The procurement was published on 2017-09-25.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2017-09-25 Contract notice
2018-03-29 Contract award notice