Supplier: EdgeTier
One archived procurement
EdgeTier has historically been a supplier of software package and information systems, communication and multimedia software package, and communication software package.
Recent procurements where the supplier EdgeTier is mentioned
2019-10-04
Provision of a Webchat Platform to the Passport Service (Department of Foreign Affairs and Trade/An Roinn Gnóthaí Eachtracha agus Trádála)
Request for Tenders for the provision of a Webchat Platform to the Department of Foreign Affairs and Trade Passport Service. In summary, the Services comprise: A cloud based webchat solution for the Customer Service Hub within the Passport Service. The goals of this tender are: — To deliver a webchat Solution which enables the recording, tracking, and reporting of customer queries, — Enables the development of canned responses for high volume query types, providing consistency in service delivery. View the procurement »
Request for Tenders for the provision of a Webchat Platform to the Department of Foreign Affairs and Trade Passport Service. In summary, the Services comprise: A cloud based webchat solution for the Customer Service Hub within the Passport Service. The goals of this tender are: — To deliver a webchat Solution which enables the recording, tracking, and reporting of customer queries, — Enables the development of canned responses for high volume query types, providing consistency in service delivery. View the procurement »