Supplier: EdgeTier

One archived procurement

Recent procurements where the supplier EdgeTier is mentioned

2019-10-04   Provision of a Webchat Platform to the Passport Service (Department of Foreign Affairs and Trade/An Roinn Gnรณthaรญ Eachtracha agus Trรกdรกla)
Request for Tenders for the provision of a Webchat Platform to the Department of Foreign Affairs and Trade Passport Service. In summary, the Services comprise: A cloud based webchat solution for the Customer Service Hub within the Passport Service. The goals of this tender are: โ€” To deliver a webchat Solution which enables the recording, tracking, and reporting of customer queries, โ€” Enables the development of canned responses for high volume query types, providing consistency in service delivery. View the procurement ยป
Mentioned suppliers: EdgeTier