2023-03-06   Supply, Delivery, of a Digital Dictation & Speech Recognition System (The Adelaide & Meath Hospital, Dublin Incorporating The National Children's Hospital (AMNCH))
TUH has been using a cloud based digital dictation system for a number of years, hospital staff are very familiar with DD and how to use it. The current contract is ended and must be re-tendered. TUH also wants to progress from digital diction to speech recognition. The CA wants to implement a cloud-based solution available 24/7/365.The proposal must offer value for money. View the procurement ยป
2018-05-31   Interpretive Consultancy Services for Shannon Heritage DAC (Shannon Heritage DAC)
Interpretive consultancy services for Shannon Heritage DAC. View the procurement ยป
2018-04-23   RFT for Provision, Support and Maintenance of Query Management, Knowledge Management and Telephony Solution (Road Safety Authority (RSA))
The RSA invites responses to this tender for the supply and support of an integrated Query Management, Knowledge Management and VoIP Telephony Solution. The objectives are to establish the Customer Call Centre as a centre of excellence for handling queries from customers and the public, and to deliver a modern VoIP Telephony Solution for organisation-wide communications which removes the reliance on fixed line ISDN services. The solution will transform our operational processes for managing customer โ€ฆ View the procurement ยป
Mentioned suppliers: Provident CRM Ltd
2016-07-13   Supply of PBX and Contact Centre Solution (Department of Transport, Tourism and Sport)
The supply of a new resilient PBX and contact centre solution allowing the Driver Vehicle Computer Services Division, Department of Transport, Tourism and Sport, Shannon, Co. Clare to operate as efficiently as possible to provide services to its customers. View the procurement ยป