Supply of PBX and Contact Centre Solution
Department of Transport, Tourism and Sport
The supply of a new resilient PBX and contact centre solution allowing the Driver Vehicle Computer Services Division, Department of Transport, Tourism and Sport, Shannon, Co. Clare to operate as efficiently as possible to provide services to its customers.
DeadlineThe time limit for receipt of tenders was 2016-09-05. The procurement was published on 2016-07-13.
Who? What?- • Communication and multimedia software development services › Communication software development services › Interactive voice response software development services
- • Data equipment › Data and voice media
- • Document creation, drawing, imaging, scheduling and productivity software development services › Document creation software development services › Voice recognition software development services
- • Installation services of communications equipment › Installation services of line telephony equipment
- • Network equipment › Telephone network equipment
- • Telephone-answering services › Call centre
Procurement history
| Date | Document |
|---|---|
| 2016-07-13 | Contract notice |
Contract notice (2016-07-13)
Object
Scope of the procurement
Title: Data and voice media
Short description:
“The supply of a new resilient PBX and contact centre solution allowing the Driver Vehicle Computer Services Division, Department of Transport, Tourism and...”
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Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Data and voice media 📦
Additional CPV: Telephone network equipment 📦
Place of performance
NUTS region: ie013 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Regional or local authority
Awarding authority name: Department of Transport, Tourism and Sport
Postal address: 44 Kildare Street
Postal town: Dublin
Contact
Internet address: http://www.dttas.ie 🌏
E-mail: dvcsdnetwork@dttas.ie 📧
Phone: +353 61365099 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=101157&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=101157&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2016-07-13 📅
Submission deadline: 2016-09-05 📅
Publication date: 2016-07-16 📅
Identifiers
Notice number: 2016/S 136-244712
OJ-S issue: 136
Object
Scope of the procurement
Estimated total value: 100 000 EUR 💰
Short description:
“Supply of PBX and Contact Centre Solution.”
Estimated value excluding VAT: 100 000 EUR 💰
Duration: 24 months
Place of performance
Main site or place of performance:
“Shannon, Co. Clare.”
Procedure
Time of receipt of tenders: 12:30
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 24 months
Tender opening date: 2016-09-05 📅
Tender opening time: 12:30
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Matt O'Connor
Internet address: www.dttas.ie 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/309 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=101157&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: Department of Transport, Tourism and Sport
Postal address: Co. Clare
Postal town: Shannon
Country: Ireland 🇮🇪
Source: OJS 2016/S 136-244712 (2016-07-13)
Object
Scope of the procurement
Title: Data and voice media
Short description:
“The supply of a new resilient PBX and contact centre solution allowing the Driver Vehicle Computer Services Division, Department of Transport, Tourism and...”
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Data and voice media 📦
Additional CPV: Telephone network equipment 📦
Place of performance
NUTS region: ie013 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Regional or local authority
Awarding authority name: Department of Transport, Tourism and Sport
Postal address: 44 Kildare Street
Postal town: Dublin
Contact
Internet address: http://www.dttas.ie 🌏
E-mail: dvcsdnetwork@dttas.ie 📧
Phone: +353 61365099 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=101157&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=101157&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2016-07-13 📅
Submission deadline: 2016-09-05 📅
Publication date: 2016-07-16 📅
Identifiers
Notice number: 2016/S 136-244712
OJ-S issue: 136
Object
Scope of the procurement
Estimated total value: 100 000 EUR 💰
Short description:
“Supply of PBX and Contact Centre Solution.”
Estimated value excluding VAT: 100 000 EUR 💰
Duration: 24 months
Place of performance
Main site or place of performance:
“Shannon, Co. Clare.”
Procedure
Time of receipt of tenders: 12:30
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 24 months
Tender opening date: 2016-09-05 📅
Tender opening time: 12:30
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Matt O'Connor
Internet address: www.dttas.ie 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/309 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=101157&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: Department of Transport, Tourism and Sport
Postal address: Co. Clare
Postal town: Shannon
Country: Ireland 🇮🇪
Source: OJS 2016/S 136-244712 (2016-07-13)
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