School Bus Call Centre

Contract notice (2023-01-27)
Contracting authority
Name and addresses
Name: Bus Eireann/Irish Bus
National registration number: N/a
Postal address: 21 Phibsboro Road
Postal town: Dublin 7
Postal code: Broadstone
Country: Ireland 🇮🇪
Contact person: Ciara Wynne
Phone: +353 017033412 📞
E-mail: ciara.wynne@buseireann.ie 📧
Region: Éire/Ireland 🏙️
URL: www.buseireann.ie 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/374 🌏
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=232490&B=ETENDERS_SIMPLE 🌏
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=232490&B=ETENDERS_SIMPLE 🌏

Object
Scope of the procurement
Title: School Bus Call Centre BE.SE.05.01.2023
Products/services: Call centre 📦
Short description: Provision of services for School Bus Call Centre
Estimated value excluding VAT: EUR 1 200 000 💰

1️⃣
Additional products/services: Call centre 📦
Place of performance: Éire/Ireland 🏙️
Description of the procurement: Provision of services for School Bus Call Centre
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 1 200 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 12
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal ✅
Description
Description of renewals: up to 2 x 1yr extensions

Legal, economic, financial and technical information
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents

Procedure
Type of procedure
Competitive procedure with negotiation
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-01-21 00:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️

Complementary information
Information about recurrence
This is a recurrent procurement ✅
Estimated timing for further notices to be published: 3years
Review body
Name: Bus Eireann
Postal town: Dublin
Country: Ireland 🇮🇪
Source: OJS 2023/S 023-066038 (2023-01-27)