School Bus Call Centre

Bus Eireann/Irish Bus

Provision of services for School Bus Call Centre

Deadline

The time limit for receipt of tenders was 2025-01-21. The procurement was published on 2023-01-27.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2023-01-27 Contract notice
2023-12-11 Contract award notice
Contract notice (2023-01-27)
Object
Scope of the procurement
Title: Call centre
Reference number: BE.SE.05.01.2023
Short description: Provision of services for School Bus Call Centre
Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Call centre ๐Ÿ“ฆ
Additional CPV: Call centre ๐Ÿ“ฆ
Place of performance
NUTS region: ร‰ire/Ireland ๐Ÿ™๏ธ

Procedure
Procedure type: Competitive procedure with negotiation
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Body governed by public law
Awarding authority name: Bus Eireann/Irish Bus
Postal address: 21 Phibsboro Road
Postal code: Broadstone
Postal town: Dublin 7
Contact
Internet address: http://www.buseireann.ie ๐ŸŒ
E-mail: ciara.wynne@buseireann.ie ๐Ÿ“ง
Phone: +353 017033412 ๐Ÿ“ž
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=232490&B=ETENDERS_SIMPLE ๐ŸŒ
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=232490&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Date dispatched: 2023-01-27 ๐Ÿ“…
Submission deadline: 2025-01-21 ๐Ÿ“…
Publication date: 2023-02-01 ๐Ÿ“…
Identifiers
Notice number: 2023/S 023-066038
OJ-S issue: 23

Object
Scope of the procurement
Estimated total value: 1 200 000 EUR ๐Ÿ’ฐ
Estimated value excluding VAT: 1 200 000 EUR ๐Ÿ’ฐ
Duration: 12 months
Description of renewals: up to 2 x 1yr extensions

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 00:00
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Ciara Wynne
Internet address: www.buseireann.ie ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/374 ๐ŸŒ
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=232490&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Additional information
Estimated timing for further notices: 3years

Complementary information
Review body
Name: Bus Eireann
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Source: OJS 2023/S 023-066038 (2023-01-27)
Contract award notice (2023-12-11)
Object
Scope of the procurement
Total value of the procurement: 1 200 000 EUR ๐Ÿ’ฐ
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable
Award criteria
Lowest price

Reference
Dates
Date dispatched: 2023-12-11 ๐Ÿ“…
Publication date: 2023-12-15 ๐Ÿ“…
Identifiers
Notice number: 2023/S 242-759589
Refers to notice: 2023/S 023-066038
OJ-S issue: 242

Award of contract
Date of contract conclusion: 2023-05-15 ๐Ÿ“…
Name: Field Management Ireland Limited
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Total value of the procurement: 1 200 000 EUR ๐Ÿ’ฐ
Information about tenders
Number of tenders received: 2
Source: OJS 2023/S 242-759589 (2023-12-11)