Tourism Ireland wishes to enter into a contract with a Supplier(s) for Social Media Services. The requirements are split into two [2] lots:
Lot 1 - Social Media Management; and
Lot 2 - Community Management & Influencer Services
Deadline
The time limit for receipt of tenders was 2023-05-05.
The procurement was published on 2023-04-03.
Object Scope of the procurement
Title: Provision of Social Media Services
SMS/2023
Products/services: Marketing services📦
Short description:
“Tourism Ireland wishes to enter into a contract with a Supplier(s) for Social Media Services. The requirements are split into two [2] lots:
Lot 1 - Social...”
Short description
Tourism Ireland wishes to enter into a contract with a Supplier(s) for Social Media Services. The requirements are split into two [2] lots:
Lot 1 - Social Media Management; and
Lot 2 - Community Management & Influencer Services
Show more
Estimated value excluding VAT: EUR 5 052 000 💰
Information about lots
Tenders may be submitted for all lots
Tourism Ireland invites Requests to Participate from suitably qualified suppliers for the provision of social media management.
The successful supplier will support Tourism Ireland with the implementation of its Social Media Strategy and the day-to-day execution of its global social media management and content creation activities across its primary social media platforms, including Facebook, Instagram, Twitter, Pinterest, YouTube and TikTok.
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 1 370 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 36
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal ✅ Description
Description of renewals:
“The initial Contract term will be for up to three [3] years subject to budget, annual performance review, and other factors, with the option to extend...”
Description of renewals
The initial Contract term will be for up to three [3] years subject to budget, annual performance review, and other factors, with the option to extend annually, at Tourism Ireland’s discretion, for up to 4 further years. Annual renewal will be subject to budget, annual performance review, and other factors. The maximum contract term will not exceed seven [7] years.
Show more Information about the limits on the number of candidates to be invited
Envisaged minimum number: 5
Objective criteria for choosing the limited number of candidates:
“Please refer to the pre-qualification and suitability criteria detailed in the RFT documentation available for downloading.” Description
Additional information: Estimated Contract value is based on anticipated costs over the 7-year term.
2️⃣ Scope of the procurement
Title: Community Management & Influencer Services
Title
Lot Identification Number: 2
Description
Additional products/services: Multimedia software development services📦
Additional products/services: Customer services📦
Additional products/services: Customer-care services📦
Description of the procurement:
“The successful supplier will support Tourism Ireland with the implementation of its Social Media Strategy by servicing, managing, and engaging its global...”
Description of the procurement
The successful supplier will support Tourism Ireland with the implementation of its Social Media Strategy by servicing, managing, and engaging its global community and customers using a range of channels. Currently, our key interaction points are via social media (Facebook, Instagram, Twitter, Pinterest, YouTube and TikTok), Tourism Ireland’s Ireland.com Community Forum and inbound consumer emails.
Show more Scope of the procurement
Estimated total value excluding VAT: EUR 3 682 000 💰
Legal, economic, financial and technical information Conditions for participation
List and brief description of conditions:
“Selection criteria as stated in the procurement documents available for downloading from the Irish Government
procurement portal www.etenders.gov.ie” Economic and financial standing
List and brief description of selection criteria:
“Selection criteria as stated in the procurement documents available for downloading from the Irish Government
procurement portal www.etenders.gov.ie” Conditions for participation
“As stated in the procurement documents available for downloading from the Irish Government
procurement portal www.etenders.gov.ie” Technical and professional ability
List and brief description of selection criteria:
“Selection criteria as stated in the procurement documents available for downloading from the Irish Government
procurement portal www.etenders.gov.ie” Conditions for participation
Conditions for participation (technical and professional ability):
“As stated in the procurement documents available for downloading from the Irish Government
procurement portal www.etenders.gov.ie” Conditions related to the contract
Contract performance conditions:
“Please refer to the procurement documents available for downloading from the Irish Government
procurement portal www.etenders.gov.ie” Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Procedure Type of procedure
Restricted procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2023-05-05
12:00 📅
Estimated date of dispatch of invitations to tender or to participate to selected candidates: 2023-05-30 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 12
Complementary information Additional information
“1) Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for...”
1) Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. Tourism Ireland will not accept responsibility for information relayed (or not relayed) via third parties;
2) This is the first stage in a 2-stage Restricted Tender process. This is the sole call for requests to participate for this contract;
3) The Contracting Authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers;
4) Contract award will be subject to the approval of the Board of Tourism Ireland;
5) Tourism Ireland reserves the right to permit its sister agencies, Fáilte Ireland and Tourism Northern Ireland, to draw down services under any agreement resulting from this procurement process;
6) Award of this contract will be subject to selected candidate obtaining a Tax Clearance Certificate as required by the Irish Revenue Commissioners;
7) At its absolute discretion, the contracting authority may elect to terminate this procurement process, or any contract awarded at any time;
8) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words “or equivalent” will always be appended;
9) Without prejudice to the principle of equal treatment, the Contracting Authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition;
10) At Section II.2.9) we have indicated that 5 applicants will be invited to tender, please note that the Contracting Authority reserves the right to invite at least 5 subject to that number qualifying;
11) Requests to participate must be delivered as per the instructions;
12) Tourism Ireland will not accept or consider requests to participate delivered after this deadline;
13) Tourism Ireland will not be responsible for costs, charges or expenses incurred by applicants, whether or not a final contract is awarded;
14) Tourism Ireland is subject to the provisions of the Code of Practice on Freedom of Information for North/ South Implementation Bodies and Tourism Ireland, which is available on Tourism Ireland‘s website;
15) To the extent that any Personal Data is processed in connection with the provision of the Services or otherwise, the provisions set out in Tourism Ireland’s ICT and GDPR guidelines shall apply to such processing;
16) Award of this contract will be subject to selected candidate being qualified for the purposes of the Fair Employment and Treatment (Northern Ireland) Order 1998, if based in Northern Ireland.
17) The contract will be subject to Irish law;
18) Tourism Ireland reserves the right without advance notice (and without giving reasons unless so required by law and without liability to the applicants) to amend or otherwise change the process or to terminate the process.
19) Tourism Ireland is committed to purchasing responsibly / Green Procurement.
Show more Review body
Name: The High Court of Ireland
Postal address: Chief Registrar, The Four Courts
Postal town: Dublin
Postal code: D7
Country: Ireland 🇮🇪
URL: https://www.court.ie🌏 Review procedure
Precise information on deadline(s) for review procedures:
“Precise information on deadline(s) for review procedures: In accordance with Remedies Legislation and S.I. 130. Please consult your own legal advisors.”
Source: OJS 2023/S 070-212365 (2023-04-03)