iCAN Website Network Administrator, Including Training and Technical Support Services

National Museum of Ireland

The National Museum of Ireland is seeking a provider to support key elements of its community archival project, iCAN. The ultimate appointee will provide iCAN Website Network Administrator, Including Training and Technical Support Services and will be the designated liaison to the incumbent website supplier, communicating and following up on any issues with website performance across the iCAN Network (currently 59 websites). Under the direction of the iCAN Development Officer, they will provide training to community volunteers in the digitisation of cultural heritage material to industry standards, and in the iCAN WordPress CMS. They will facilitate the online iCAN Digital Champions sessions and lead the technical support service. The successful tenderer will assist the iCAN Team to support volunteer groups to develop and maintain their WordPress community archive websites. They will provide training to existing and new groups to develop and improve their knowledge of iCANโ€™s custom-built Content Management System, equipping them with the skills to effectively develop and manage their websites on an ongoing basis. They will primarily deliver online training and support services to groups of people of an older age (60 to 80+ years) with limited technical knowledge / ability, and when required will deliver in-person sessions at community venues across Ireland.

Deadline

Deadline 2026-07-03

Who? What? Where?
  • โ€ข Aฯ„ฯ„ฮนฮบฮฎ โ€บ ฮ’ฯŒฯฮตฮนฮฟฯ‚ ฮคฮฟฮผฮญฮฑฯ‚ ฮ‘ฮธฮทฮฝฯŽฮฝ
  • โ€ข Eastern and Midland โ€บ Dublin
Procurement history
Date Document
2026-06-03 Contract notice
Contract notice (2026-06-03)
Object
Scope of the procurement
Title: iCAN Website Network Administrator, Including Training and Technical Support Services
Short description:
The National Museum of Ireland is seeking a provider to support key elements of its community archival project, iCAN. The ultimate appointee will provide iCAN Website Network Administrator, Including Training and Technical Support Services and will be the designated liaison to the incumbent website supplier, communicating and following up on any issues with website performance across the iCAN Network (currently 59 websites). Under the direction of the iCAN Development Officer, they will provide training to community volunteers in the digitisation of cultural heritage material to industry standards, and in the iCAN WordPress CMS. They will facilitate the online iCAN Digital Champions sessions and lead the technical support service. The successful tenderer will assist the iCAN Team to support volunteer groups to develop and maintain their WordPress community archive websites. They will provide training to existing and new groups to develop and improve their knowledge of iCANโ€™s custom-built Content Management System, equipping them with the skills to effectively develop and manage their websites on an ongoing basis. They will primarily deliver online training and support services to groups of people of an older age (60 to 80+ years) with limited technical knowledge / ability, and when required will deliver in-person sessions at community venues across Ireland.
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Type of contract: Services
Products/services: World wide web (www) site design services ๐Ÿ“ฆ
Estimated value excluding VAT: 134 399 EUR ๐Ÿ’ฐ
Description
Internal identifier: 0
Additional products/services: Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Place of performance: Dublin ๐Ÿ™๏ธ
Duration: 4 years
Title
Lot Identification Number: LOT-0001

Procedure
Type of procedure
Open procedure โœ…
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-07-03 17:00:00 ๐Ÿ“…
Conditions for opening of tenders: 2026-07-03 17:30:00 ๐Ÿ“…
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=8315677
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 12 months
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators โœ…
Maximum number of participants: 1
Tendering terms
Tenderers may submit more than one tender
Opening date: 2026-07-03 17:30:00 ๐Ÿ“…
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=8315677
Electronic invoicing: Allowed
Electronic payment will be used โœ…
Deadline for requesting additional information: 2026-06-17 17:00:00 ๐Ÿ“…

Contracting authority
Name and addresses
Name: National Museum of Ireland
National registration number: 4567183K
Postal address: National Museum of Ireland, Museum of Decorative Arts and History, Collins Barracks, Benburb Street
Postal code: D07 XKV4
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: procurement@museum.ie ๐Ÿ“ง
Phone: +353 (0)1 648 6479 ๐Ÿ“ž
URL: https://www.museum.ie/en-ie/home ๐ŸŒ
Address of the buyer profile: https://www.museum.ie/en-ie/home ๐ŸŒ
Type of the contracting authority
Body governed by public law
Main activity
Social protection
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=8315677 ๐ŸŒ
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=8315677 ๐ŸŒ
Electronic submission: Required

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Service from which information about the review procedure may be obtained
Same as: Review body
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2026/S 107-388030 (2026-06-03)