HSE 28054 Cyber Security Awareness Services
Health Service Executive (HSE)
The HSE is issuing this Invitation to Tender (ITT) for Cyber Security Awareness Services split into two lots: Lot 1 Simulated Email Phishing Service and Custom Cybersecurity Training and Awareness Training and Lot 2 Simulated SMS (smishing) and Voice (Vishing) Campaign. The cyber security awareness services should help prepare the HSE's workforce for current and emerging cybersecurity challenges. A dedicated cyber security awareness program has been in operation in the HSE for the past 5 years. Simulated email phishing exercises are regularly run in the HSE for staff and contractors. Custom cyber security awareness training in various forms is provided for HSE staff and contractors. All these existing services are required as part of this tender. Extra services for simulated SMS (smishing) and Voice (Vishing) exercises, which currently do not exist in the HSE, are required to help keep the HSEโs workforce prepared for new cybersecurity challenges.
DeadlineDeadline 2026-07-31
Who? What?- โข Data services โบ Data-processing services
- โข Internet services โบ Internet development services
- โข IT services: consulting, software development, Internet and support โบ Computer support and consultancy services
- โข IT services: consulting, software development, Internet and support โบ Computer-related services
- โข Software programming and consultancy services โบ Custom software development services
- โข Aฯฯฮนฮบฮฎ โบ ฮฯฯฮตฮนฮฟฯ ฮคฮฟฮผฮญฮฑฯ ฮฮธฮทฮฝฯฮฝ
- โข Eastern and Midland โบ Dublin
- โข Eastern and Midland โบ Mid-East
Procurement history
| Date | Document |
|---|---|
| 2026-07-01 | Contract notice |
Contract notice (2026-07-01)
Object
Scope of the procurement
Title: HSE 28054 Cyber Security Awareness Services
Short description:
Type of contract: Services
Products/services: Software programming and consultancy services ๐ฆ
Estimated value excluding VAT: 1 750 000 EUR ๐ฐ
Information about lots
This contract is divided into lots โ
Tenders may be submitted for maximum number of lots: 2
Tenders may be submitted for all lots โ
1๏ธโฃ
Internal identifier:
Title: Lot 1 Simulated Email Phishing and Provision of Custom Cybersecurity Training and Awareness Training
Additional products/services:
Country: Ireland ๐ฎ๐ช
Place of performance: Dublin ๐๏ธ
Duration: 36 months
Title
Lot Identification Number:
2๏ธโฃ
Internal identifier:
Title: Lot 2 Provision of simulated SMS smishing and Voice Vishing campaigns
Title
Lot Identification Number:
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Accelerated procedure: Service Requirements
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-07-31 12:00:00 ๐
Conditions for opening of tenders: 2026-07-31 12:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=8540544
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 12 months
Tendering terms
Tenderers may submit more than one tender
Opening date: 2026-07-31 12:30:00 ๐
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=8540544
Electronic invoicing: Required
Electronic ordering will be used โ
Electronic payment will be used โ
Deadline for requesting additional information: 2026-07-15 12:00:00 ๐
Contracting authority
Name and addresses
Name: Health Service Executive (HSE)
National registration number:
Postal address: Oak House, Millennium Park Naas Co. Kildare
Postal code: Re
Postal town: Kildare
Region: Mid-East ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: procurement.helpdesk@hse.ie ๐ง
Phone: +3531890200893 ๐
URL: https://www.hse.ie ๐
Address of the buyer profile: https://www.hse.ie ๐
Type of the contracting authority
Body governed by public law
Main activity
Health
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=8540544 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=8540544 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Same as: Review body
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2026/S 125-456197 (2026-07-01)
Object
Scope of the procurement
Title: HSE 28054 Cyber Security Awareness Services
Short description:
The HSE is issuing this Invitation to Tender (ITT) for Cyber Security Awareness Services split into two lots: Lot 1 Simulated Email Phishing Service and Custom Cybersecurity Training and Awareness Training and Lot 2 Simulated SMS (smishing) and Voice (Vishing) Campaign. The cyber security awareness services should help prepare the HSE's workforce for current and emerging cybersecurity challenges. A dedicated cyber security awareness program has been in operation in the HSE for the past 5 years. Simulated email phishing exercises are regularly run in the HSE for staff and contractors. Custom cyber security awareness training in various forms is provided for HSE staff and contractors. All these existing services are required as part of this tender. Extra services for simulated SMS (smishing) and Voice (Vishing) exercises, which currently do not exist in the HSE, are required to help keep the HSEโs workforce prepared for new cybersecurity challenges.
Show more
Products/services: Software programming and consultancy services ๐ฆ
Estimated value excluding VAT: 1 750 000 EUR ๐ฐ
Information about lots
This contract is divided into lots โ
Tenders may be submitted for maximum number of lots: 2
Tenders may be submitted for all lots โ
1๏ธโฃ
Internal identifier:
1
Title: Lot 1 Simulated Email Phishing and Provision of Custom Cybersecurity Training and Awareness Training
Additional products/services:
Place of performance: Dublin ๐๏ธ
Duration: 36 months
Title
Lot Identification Number:
LOT-0001
2๏ธโฃ
Internal identifier:
2
Title: Lot 2 Provision of simulated SMS smishing and Voice Vishing campaigns
Title
Lot Identification Number:
LOT-0002
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Accelerated procedure: Service Requirements
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-07-31 12:00:00 ๐
Conditions for opening of tenders: 2026-07-31 12:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=8540544
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 12 months
Tendering terms
Tenderers may submit more than one tender
Opening date: 2026-07-31 12:30:00 ๐
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=8540544
Electronic invoicing: Required
Electronic ordering will be used โ
Electronic payment will be used โ
Deadline for requesting additional information: 2026-07-15 12:00:00 ๐
Contracting authority
Name and addresses
Name: Health Service Executive (HSE)
National registration number:
0043024G
Postal address: Oak House, Millennium Park Naas Co. Kildare
Postal code: Re
Postal town: Kildare
Region: Mid-East ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: procurement.helpdesk@hse.ie ๐ง
Phone: +3531890200893 ๐
URL: https://www.hse.ie ๐
Address of the buyer profile: https://www.hse.ie ๐
Type of the contracting authority
Body governed by public law
Main activity
Health
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=8540544 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=8540544 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Same as: Review body
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2026/S 125-456197 (2026-07-01)
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