Healthmail Managed Service Replacement for the Health Service Executive

Health Service Executive (HSE)

The Health Service Executive (HSE) invites tenders from suitably qualified suppliers of secure email services for the development, implementation, hosting, deployment and support of a secure email & identity service for community-based services throughout the Irish Health Service. 'Healthmail' is to be implemented as a dedicated, secure and bounded Microsoft Office365 service hosted in a cloud environment and delivered to the HSE as a fully managed service.

Deadline
The time limit for receipt of tenders was 2023-06-14. The procurement was published on 2023-05-09.

Who?

What?

Where?

Procurement history
Date Document
2023-05-09 Contract notice
2023-06-12 Additional information
Contract notice (2023-05-09)
Contracting authority
Name and addresses
Name: Health Service Executive (HSE)
National registration number: N/a
Postal address: Head Office
Postal town: Naas
Postal code: Millennium Park
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Contact person: John O Mahony
Phone: +353 0 ๐Ÿ“ž
E-mail: john.omahony@hse.ie ๐Ÿ“ง
Fax: +353 0214923380 ๐Ÿ“ 
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
URL: http://www.hse.ie ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/461 ๐ŸŒ
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=241976&B=ETENDERS_SIMPLE ๐ŸŒ
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=241976&B=ETENDERS_SIMPLE ๐ŸŒ

Object
Scope of the procurement
Title:
โ€œHealthmail Managed Service Replacement for the Health Service Executive HSE 11790โ€
Products/services: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Short description:
โ€œThe Health Service Executive (HSE) invites tenders from suitably qualified suppliers of secure email services for the development, implementation, hosting,...โ€    Show more
Estimated value excluding VAT: EUR 1 ๐Ÿ’ฐ

1๏ธโƒฃ
Additional products/services: Software package and information systems ๐Ÿ“ฆ
Additional products/services: Electronic mail software package ๐Ÿ“ฆ
Additional products/services: Information systems and servers ๐Ÿ“ฆ
Additional products/services: Electronic message and information services ๐Ÿ“ฆ
Additional products/services: Electronic mail services ๐Ÿ“ฆ
Additional products/services: Electronic mail service provider ๐Ÿ“ฆ
Place of performance: ร‰ire/Ireland ๐Ÿ™๏ธ
Main site or place of performance: Republic of Ireland
Description of the procurement:
โ€œThe Health Service Executive (HSE) invites tenders from suitably qualified suppliers of secure email services for the development, implementation, hosting,...โ€    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 1 ๐Ÿ’ฐ
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 36
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal โœ…
Description
Description of renewals: 2 x 12 months
Additional information: Please see tender documents, available to download at www.etenders.gov.ie

Legal, economic, financial and technical information
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Conditions related to the contract
Contract performance conditions: Please see tender documents, available to download at www.etenders.gov.ie

Procedure
Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2023-06-14 12:00 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 12
Conditions for opening of tenders: 2023-06-14 12:00 ๐Ÿ“…
Conditions for opening of tenders (Information about authorised persons and opening procedure): A minimum of 2 authorised officers of the Health Service Executive

Complementary information
Review body
Name: The High Court
Postal address: The Four Courts
Postal town: Dublin
Postal code: 7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 1888600 ๐Ÿ“ž
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Fax: +353 18886088 ๐Ÿ“ 
URL: http://www.courts.ie ๐ŸŒ
Source: OJS 2023/S 092-280323 (2023-05-09)
Additional information (2023-06-12)

Complementary information
Original notice reference
Notice number in the OJ S: 2023/S 092-280323

Changes
Text to be corrected in the original notice
Section number: IV.2.2
Place of text to be modified: Time limit for receipt of tenders or requests to participate
Old value
Date: 2023-06-14 ๐Ÿ“…
Time: 12:00
New value
Date: 2023-06-21 ๐Ÿ“…
Time: 12:00
Text to be corrected in the original notice
Section number: IV.2.7
Place of text to be modified: Time for opening of tenders
Old value
Date: 2023-06-14 ๐Ÿ“…
Time: 12:00
New value
Date: 2023-06-21 ๐Ÿ“…
Time: 12:00
Other additional information
Closing date extended to facilitate response to clarifications received
Source: OJS 2023/S 115-361584 (2023-06-12)