Call centre
Health Service Executive
Tender for assistive technologies for older people - telecare service. The HSE invites the submission of tenders for the provision of a Telecare Service for Older People across the areas of: Lot 1: Dublin North East (covering counties Louth, Cavan and Monaghan) and Lot 2: HSE West (covering counties Donegal and Leitrim). The Provider will be expected to deliver the assessment and identification of suitable services (jointly with Healthcare staff), installation, training, repair, maintenance, withdrawal and reconditioning where necessary, review, and monitoring (call centre) of elecronic assistive technology equipment which will enable individuals to function independently or be maintained in their own homes or care home. The service is required 24 hours per day / 7 days per week / 365 days per year. It is envisaged that there will be approx 40 patients per region (lot) each year once the programme is fully operational. To register your interest in this notice and obtain any additional information please visit the eTenders Web Site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=182092.
DeadlineThe time limit for receipt of tenders was 2011-01-25. The procurement was published on 2010-12-15.
Who? What?- • Safety equipment › Safety installations
- • Electrical installation work › Installation of telecommunications equipment
- • Installation services of medical and surgical equipment › Installation services of medical equipment
- • Telephone-answering services › Call centre
- • Social services › Community health services
| Date | Document |
|---|---|
| 2010-12-14 | Contract notice |
Object
Scope of the procurement
Title: Call centre
Full text:
“Tender for assistive technologies for older people - telecare service. The HSE invites the submission of tenders for the provision of a Telecare Service for...”
Place of performance
Éire/Ireland 🏙️
Notice metadata
Document type: Contract notice
Nature of contract: Service contract
Regulation: European Communities, with participation by GPA countries
Original language: English 🗣️
Procedure
Procedure type: Open procedure
Award criteria
The most economic tender
Type of bid: Global or partial tender
Awarding authority type: Body governed by public law
Main activity: Health
Contracting authority
Identity
Awarding authority name: Health Service Executive
Country: Ireland 🇮🇪
Contact
Internet address: http://www.hse.ie 🌏
Reference
Dates
Publication date: 2010-12-15 📅
Date dispatched: 2010-12-14 📅
Submission deadline: 2011-01-25 📅
Date for dispatch of contract documents: 2011-01-18 📅
Identifiers
Notice number (legacy): 371911-2010
OJ-S issue: 243/2010
Object
Common procurement vocabulary (CPV)
Code: Call centre 📦
Community health services 📦
Installation of telecommunications equipment 📦
Installation services of medical equipment 📦
Safety installations 📦
Source: OJS 2010/S 243-371911 (2010-12-14)
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