AC-2026-26 Provision of ICT SOC-SIEM and Managed Support Services

The Arts Council

The Arts Council currently uses a third-party Managed Service Provider (MSP). The existing Managed Services contract is now approaching its natural expiry, having reached the end of its full contractual term. The Arts Council seeks a supplier to provide, implement, and support a SIEM service with a managed SOC, with either 24ร—7 coverage or an 8:00โ€“18:00 Mondayโ€“Friday alternative (to be priced separately). The Contract will replace elements of the current managed services arrangement while placing a primary emphasis on SIEM/SOC. Access to selected Managed ICT services is required on an as needed (call off) basis, and the successful tenderer must have the capability for its personnel to attend the Arts Councilโ€™s main site at Merrion Square, Dublin 2 as required.

Deadline
Deadline 2026-05-25

Who?

What?

Where?
  • โ€ข Aฯ„ฯ„ฮนฮบฮฎ โ€บ ฮ’ฯŒฯฮตฮนฮฟฯ‚ ฮคฮฟฮผฮญฮฑฯ‚ ฮ‘ฮธฮทฮฝฯŽฮฝ
  • โ€ข Eastern and Midland โ€บ Dublin

Procurement history
Date Document
2026-04-24 Contract notice
Contract notice (2026-04-24)
Object
Scope of the procurement
Title: AC-2026-26 Provision of ICT SOC-SIEM and Managed Support Services
Short description:
โ€œThe Arts Council currently uses a third-party Managed Service Provider (MSP). The existing Managed Services contract is now approaching its natural expiry,...โ€    Show more
Type of contract: services
Products/services: Computer support and consultancy services ๐Ÿ“ฆ
Estimated value excluding VAT: 400 000 EUR ๐Ÿ’ฐ
Description
Description of the procurement:
โ€œThe Arts Council currently uses a third-party Managed Service Provider (MSP). The existing Managed Services contract is now approaching its natural expiry,...โ€    Show more
Additional products/services: System and support services ๐Ÿ“ฆ
Additional products/services: Computer-related management services ๐Ÿ“ฆ
Additional products/services: Local area network services ๐Ÿ“ฆ
Place of performance: Dublin ๐Ÿ™๏ธ
Duration: 48 (MONTH)
The time frame below is expressed in number of months.
Title
Lot Identification Number: LOT-0001

Procedure
Type of procedure
Open procedure โœ…
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-05-25 14:00:00 ๐Ÿ“…
Conditions for opening of tenders: 2026-05-25 14:30:00 ๐Ÿ“…
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7992458
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 180

Contracting authority
Name and addresses
Name: The Arts Council
National registration number: Arts Council
Postal address: 70 Merrion Square Dublin Ireland
Postal code: D02 NY52
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: info@artscouncil.ie ๐Ÿ“ง
Phone: +35316180200 ๐Ÿ“ž
URL: https://www.artscouncil.ie ๐ŸŒ
Address of the buyer profile: https://www.artscouncil.ie ๐ŸŒ
Type of the contracting authority
Body governed by public law
Main activity
Social protection
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=7992458 ๐ŸŒ
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=7992458 ๐ŸŒ

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
Source: OJS 2026/S 082-290155 (2026-04-24)