AC-2026-26 Provision of ICT SOC-SIEM and Managed Support Services
The Arts Council
The Arts Council currently uses a third-party Managed Service Provider (MSP). The existing Managed Services contract is now approaching its natural expiry, having reached the end of its full contractual term. The Arts Council seeks a supplier to provide, implement, and support a SIEM service with a managed SOC, with either 24ร7 coverage or an 8:00โ18:00 MondayโFriday alternative (to be priced separately). The Contract will replace elements of the current managed services arrangement while placing a primary emphasis on SIEM/SOC. Access to selected Managed ICT services is required on an as needed (call off) basis, and the successful tenderer must have the capability for its personnel to attend the Arts Councilโs main site at Merrion Square, Dublin 2 as required.
DeadlineDeadline 2026-05-25
Who?- โข The Arts Council
- โข Computer network services โบ Local area network services
- โข Computer-related services โบ Computer-related management services
- โข IT services: consulting, software development, Internet and support โบ Computer support and consultancy services
- โข Software programming and consultancy services โบ System and support services
- โข Aฯฯฮนฮบฮฎ โบ ฮฯฯฮตฮนฮฟฯ ฮคฮฟฮผฮญฮฑฯ ฮฮธฮทฮฝฯฮฝ
- โข Eastern and Midland โบ Dublin
Procurement history
| Date | Document |
|---|---|
| 2026-04-24 | Contract notice |
Contract notice (2026-04-24)
Object
Scope of the procurement
Title: AC-2026-26 Provision of ICT SOC-SIEM and Managed Support Services
Short description:
โThe Arts Council currently uses a third-party Managed Service Provider (MSP). The existing Managed Services contract is now approaching its natural expiry,...โ
Show more
Type of contract: Services
Products/services: Computer support and consultancy services ๐ฆ
Estimated value excluding VAT: 400 000 EUR ๐ฐ
Description
Internal identifier:
Estimated value excluding VAT: 400 000 EUR ๐ฐ
Description of the procurement:
โThe Arts Council currently uses a third-party Managed Service Provider (MSP). The existing Managed Services contract is now approaching its natural expiry,...โ
Show more
Type of contract: Services
Products/services: Computer support and consultancy services ๐ฆ
Additional products/services: System and support services ๐ฆ
Computer-related management services ๐ฆ
Local area network services ๐ฆ
Country: Ireland ๐ฎ๐ช
Place of performance: Dublin ๐๏ธ
Duration: 48 (MONTH)
The time frame below is expressed in number of months.
Title
Lot Identification Number: LOT-0001
Scope of the procurement
Additional products/services: System and support services ๐ฆ
Computer-related management services ๐ฆ
Local area network services ๐ฆ
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-05-25 14:00:00 ๐
Conditions for opening of tenders: 2026-05-25 14:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7992458
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 180
Tendering terms
Tenderers may submit more than one tender
Opening date: 2026-05-25 14:30:00 ๐
Place:
โhttps://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7992458โ
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Electronic invoicing: Allowed
Electronic payment will be used โ
Deadline for requesting additional information: 2026-05-18 14:00:00 ๐
Contracting authority
Name and addresses
Name: The Arts Council
National registration number: Arts Council
Postal address: 70 Merrion Square Dublin Ireland
Postal code: D02 NY52
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: info@artscouncil.ie ๐ง
Phone: +35316180200 ๐
URL: https://www.artscouncil.ie ๐
Address of the buyer profile: https://www.artscouncil.ie ๐
Type of the contracting authority
Body governed by public law
Main activity
Social protection
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=7992458 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=7992458 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
Source: OJS 2026/S 082-290155 (2026-04-24)
Object
Scope of the procurement
Title: AC-2026-26 Provision of ICT SOC-SIEM and Managed Support Services
Short description:
โThe Arts Council currently uses a third-party Managed Service Provider (MSP). The existing Managed Services contract is now approaching its natural expiry,...โ
Type of contract: Services
Products/services: Computer support and consultancy services ๐ฆ
Estimated value excluding VAT: 400 000 EUR ๐ฐ
Description
Internal identifier:
0
Estimated value excluding VAT: 400 000 EUR ๐ฐ
Description of the procurement:
โThe Arts Council currently uses a third-party Managed Service Provider (MSP). The existing Managed Services contract is now approaching its natural expiry,...โ
Type of contract: Services
Products/services: Computer support and consultancy services ๐ฆ
Additional products/services: System and support services ๐ฆ
Computer-related management services ๐ฆ
Local area network services ๐ฆ
Country: Ireland ๐ฎ๐ช
Place of performance: Dublin ๐๏ธ
Duration: 48 (MONTH)
The time frame below is expressed in number of months.
Title
Lot Identification Number: LOT-0001
Scope of the procurement
Additional products/services: System and support services ๐ฆ
Computer-related management services ๐ฆ
Local area network services ๐ฆ
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-05-25 14:00:00 ๐
Conditions for opening of tenders: 2026-05-25 14:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7992458
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 180
Tendering terms
Tenderers may submit more than one tender
Opening date: 2026-05-25 14:30:00 ๐
Place:
โhttps://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7992458โ
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Electronic invoicing: Allowed
Electronic payment will be used โ
Deadline for requesting additional information: 2026-05-18 14:00:00 ๐
Contracting authority
Name and addresses
Name: The Arts Council
National registration number: Arts Council
Postal address: 70 Merrion Square Dublin Ireland
Postal code: D02 NY52
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: info@artscouncil.ie ๐ง
Phone: +35316180200 ๐
URL: https://www.artscouncil.ie ๐
Address of the buyer profile: https://www.artscouncil.ie ๐
Type of the contracting authority
Body governed by public law
Main activity
Social protection
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=7992458 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=7992458 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
Source: OJS 2026/S 082-290155 (2026-04-24)
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