The Arts Council currently uses a third-party Managed Service Provider (MSP). The existing Managed Services contract is now approaching its natural expiry, having reached the end of its full contractual term. The Arts Council seeks a supplier to provide, implement, and support a SIEM service with a managed SOC, with either 24ร7 coverage or an 8:00โ18:00 MondayโFriday alternative (to be priced separately). The Contract will replace elements of the current managed services arrangement while placing a primary emphasis on SIEM/SOC. Access to selected Managed ICT services is required on an as needed (call off) basis, and the successful tenderer must have the capability for its personnel to attend the Arts Councilโs main site at Merrion Square, Dublin 2 as required.
Contract notice (2026-04-24) Object Scope of the procurement
Title: AC-2026-26 Provision of ICT SOC-SIEM and Managed Support Services
Short description:
โThe Arts Council currently uses a third-party Managed Service Provider (MSP). The existing Managed Services contract is now approaching its natural expiry,...โ
Short description
The Arts Council currently uses a third-party Managed Service Provider (MSP). The existing Managed Services contract is now approaching its natural expiry, having reached the end of its full contractual term. The Arts Council seeks a supplier to provide, implement, and support a SIEM service with a managed SOC, with either 24ร7 coverage or an 8:00โ18:00 MondayโFriday alternative (to be priced separately). The Contract will replace elements of the current managed services arrangement while placing a primary emphasis on SIEM/SOC. Access to selected Managed ICT services is required on an as needed (call off) basis, and the successful tenderer must have the capability for its personnel to attend the Arts Councilโs main site at Merrion Square, Dublin 2 as required.
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Type of contract: services
Products/services: Computer support and consultancy services๐ฆ
Estimated value excluding VAT: 400 000 EUR ๐ฐ
Description
Description of the procurement:
โThe Arts Council currently uses a third-party Managed Service Provider (MSP). The existing Managed Services contract is now approaching its natural expiry,...โ
Description of the procurement
The Arts Council currently uses a third-party Managed Service Provider (MSP). The existing Managed Services contract is now approaching its natural expiry, having reached the end of its full contractual term. The Arts Council seeks a supplier to provide, implement, and support a SIEM service with a managed SOC, with either 24ร7 coverage or an 8:00โ18:00 MondayโFriday alternative (to be priced separately). The Contract will replace elements of the current managed services arrangement while placing a primary emphasis on SIEM/SOC. Access to selected Managed ICT services is required on an as needed (call off) basis, and the successful tenderer must have the capability for its personnel to attend the Arts Councilโs main site at Merrion Square, Dublin 2 as required.
Procedure Type of procedure
Open procedure โ Administrative information
Time limit for receipt of tenders or requests to participate: 2026-05-25 14:00:00 ๐
Conditions for opening of tenders: 2026-05-25 14:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7992458
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 180
Complementary information Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie๐ง
Phone: +353 1 8886000๐ Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie๐ง
Phone: +353 1 8886000๐ Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
Source: OJS 2026/S 082-290155 (2026-04-24)